vice president information technology resume example with 13+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Results-driven technology executive with a proven track record of providing strategic direction and leadership for large-scale technology initiatives. With expertise in cloud computing, business intelligence, ITIL, Agile Scrum, audit and compliance, change management, and business continuity, I excel in creating comprehensive technology roadmaps to drive digital transformation, cybersecurity, cost-efficiency, and process improvement. Skilled in team building, problem-solving, innovation management, and contract negotiation, I have a history of delivering large-scale technology projects on time, within budget, and with high stakeholder satisfaction. My passion for aligning technology initiatives with business objectives has led to significant improvements in efficiency, cost savings, and enhanced user experiences. I am dedicated to fostering strong relationships with business leaders, technology team members, and stakeholders to drive business growth and success.

Work History
02/2020 to Current Vice President Information Technology Apex Systems | Hampton, VA,

As Vice President of IT at Ohana Growth Partners, the largest privately-owned Planet Fitness franchisee with 75 gyms in 6 states, I led technology initiatives to drive efficiency, cost savings, and member experiences.

  • Led company-wide digital transformation, resulting in 25% cost reduction, improved efficiency, and enhanced member experience, contributing to a 20% increase in retention.
  • Optimized IT expenses by $2M while maintaining or improving service levels, enabling investment in growth and innovation.
  • Strengthened cybersecurity posture, reducing cyber attack risk and protecting sensitive data and infrastructure.
  • Streamlined technology processes, leading to a 20% increase in operational efficiency and faster project delivery.
  • Fostered a high-performing, collaborative team culture, improving morale and productivity by 40% and reducing employee turnover by 15%.
  • Aligned technology initiatives with company strategy, achieving KPIs and exceeding expectations by 15%, driving growth and market expansion.
  • Managed technology vendor relationships effectively, securing 10% cost savings and ensuring timely delivery of products and services, resulting in a more agile and responsive IT infrastructure.
  • Developed and executed a comprehensive technology strategy aligned with the company's vision and goals, positioning the company for long-term success and growth.
  • Delivered large-scale technology projects on time and within budget, maintaining high stakeholder satisfaction and enhancing the company's reputation for excellence in IT project management.
  • Built strong relationships with business leaders, technology team members, and stakeholders, fostering a culture of collaboration and innovation that enhanced member satisfaction and drove business growth.
02/2020 to Current Vice President Information Technology Apex Systems | Hazelwood, MO,

As the Vice President of Information Technology at Brick Bodies Fitness Services, Inc., I successfully led the company through the COVID-19 pandemic while implementing a new Member Services and Business Intelligence solutions that drove business growth.

  • Navigating the business through the pandemic, preserving operations, and ensuring business continuity while driving innovation and digital transformation to adapt to the changing business landscape.
  • Overseeing the implementation of a new Member Services and Business Intelligence solution, improving member engagement, increasing revenue by 10%, and providing valuable business insights.
  • Managing complex technology projects, ensuring on-time and on-budget delivery, and stakeholder satisfaction while driving operational efficiency and streamlining processes, resulting in 15% cost savings.
  • Developing and executing a comprehensive technology strategy aligned with company goals, achieving KPIs and exceeding expectations.
  • Mentoring and coaching high-performing technology teams, fostering personal and professional growth and development, and building a culture of innovation and continuous improvement that delivered tangible business results.
  • Building strong relationships with stakeholders, vendors, and technology teams, ensuring alignment and successful project execution, and driving effective vendor management and procurement practices to maximize ROI.
08/2015 to 09/2019 Chief Executive Officer Hca | Jeffersonville, IN,

As CEO of MXT3, a high-growth startup, I leveraged my expertise in commerce, technology planning & design, cloud computing, manufacturing, business continuity, and cybersecurity to drive business operations and growth.

  • Successfully transformed an accidental discovery into a profitable venture, achieving a 200% increase in revenue within two years by implementing strategies to improve business operations and increase efficiency.
  • Implemented robust cybersecurity measures that ensured business continuity, protected against cyber threats, and resulted in no data breaches during my tenure.
  • Led the adoption of cutting-edge technology in cloud computing and manufacturing, improving customer satisfaction ratings by 30% and driving growth and innovation.
  • Negotiated international licensing agreements that aligned with overall business objectives, enabling the company to achieve key goals and expand its global reach.
  • Successfully licensed the company's intellectual property, which led to its acquisition and a successful exit for all stakeholders.
05/2008 to 08/2014 Chief Technology Officer Children's National Medical Center | Rockville, MD,

As Chief Technology Officer at A Briggs Passport & Visa Expeditors, I successfully led the company's technology strategy, driving digital transformation, cybersecurity, and e-commerce growth. I leveraged my expertise in Agile, cloud computing, business intelligence, and cybersecurity to achieve key business outcomes, including increasing the company's online presence by 225% and reducing project delivery time by 50%.

I also managed vendor relationships to secure cost savings of $500,000, mentored team members, and built a strong cybersecurity posture with zero security breaches. My ability to build and lead a remote and outsourced team was instrumental in achieving these results.

During my tenure, A Briggs expanded its client service and processing centers across the US and grew to be an active member of leading travel and visa associations. The company's successful acquisition by CIBT, a global visa and passport service provider, is a testament to the strength and success of my team's efforts.

  • Team Building
  • Problem Solving
  • Change Management
  • Innovation Management
  • Contract Negotiation
  • Financial Analysis
  • Budget Management
  • Risk Management
  • Digital Transformation
  • Data Analysis
  • Analytics
  • Technology Architecture
  • Technical Leadership
  • Infrastructure
  • IT Operations
  • Cybersecurity
  • IT Management
  • IT Service Management
  • Cloud Architecture
  • Technical Writing
  • Vendor Management
  • ITIL
  • Cloud Computing
  • Strategy
  • Leadership
  • Project Management
  • Agile Methodologies
  • Information Security
  • Process Improvement
  • IT Strategy
  • Strategic Planning
  • Information Technology
  • Software as a Service (SaaS)
Expected in 2019 Master of Science | Information Technology Capella University, Minneapolis, MN GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Capella University

Job Titles Held:

  • Vice President Information Technology
  • Vice President Information Technology
  • Chief Executive Officer
  • Chief Technology Officer


  • Master of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: