Vice President Branch Administration resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Executive Profile
Customer driven Retail Banking executive with a record of consistently exceeding strategic organizational objectives. A creative decision maker and problem solver with the ability to motivate staff to achieve common goals in a changing environment.
*Areas of expertise include: Deposit Operations, Consumer Protection, Regulatory Compliance, Project Management, and Security.
Skill Highlights
Project management
Regulatory Compliance
Product Development
Self-motivated
Risk Management
Staff Development
Business Operations organization
Core Accomplishments
Project Management:
Successfully opened a new bank and branch office within 8 months.
Developed and initiated a new line of Retail Banking Products.
created and implemented all policies and procedures for compliance with Federal Regulations.
Staff Development:
Created and implemented a formal Training Program for all Retail Staff from Tellers to Branch Managers
Initiated an incentive program to award staff for excellent customer service
Operations Management:
Managed the Deposit Operations department and Retail Staff, in addition to Compliance functions..
Professional Experience
Vice President Branch Administration, to – , ,
Supervised and coordinated the operations of the branch office network, assisted in the structuring and efficient operation of all new retail offices.
Created and implemented written procedures for operational policies and procedures.
Conducted branch audits regarding cash management and operations to ensure that all policies were followed consistently throughout the branch network.
Developed and implemented a formal training program and curriculum for the bank.
Developed seminars on banking law and practices, regulatory compliance, product knowledge and computer skills.
Established and maintained relationships with third party vendors to provide more thorough and cost effective programs reducing the training budget by $60,000 annually.
Senior Vice President, 01/2006 to 01/2011 Jones Lange Lasalle Inc. – City, STATE,
Appointed Bank Secrecy and Bank Security Officer in January 2006.
Developed written policies and procedures in compliance with FinCEN guidelines.
Responsible for Currency Transaction and Suspicious Activity Reporting.
Named as the Red Flag Identity Theft Officer in November 2008, implemented new policies to ensure compliance with the regulation.
Managed the Deposit Operations Department, instituted new procedures to ensure efficient operations of the department.
Created all new deposit products ensuring compliance with Federal Regulations, maintained all deposit rates as determined by the ALCO committee.
Maintained compliance with all deposit regulations, coordinated with compliance consultants regarding regulatory changes; revised policies, implemented changes and trained personnel.
Verified all retirement transactions to ensure proper reporting.
Calculated and processed all Required Minimum Distributions, Death Distributions, and communicated with clients regarding retirement decisions.
Performed regular audits of branch offices ensuring that cash management, operational and security policies were being followed according to established bank standards.
Vice President Branch Administration, 2004 to 2005 East River Bank – City, STATE,
Created and coordinated the operations of the branch office etwork and developed a new marketing plan.
Implemented new policies to create a retail environment throughout the branch structure, assisted in structuring and efficient operation of all offices.
Instituted the Check Hold policy in accordance with Federal Regulation CC to eliminate substantial check losses.
Reviewed branch offices on site to ensure that all operation and security policies were followed.
Responsible for construction of new branch offices, working with architects, contractors and outside vendors to meet the established timberline.
Conversion Project Manager, 1980 to 2004 Allegiance Bank Of North America – City, STATE,
Served on the Deposit Services Conversion team.
Supported the conversion of all RMB customer financial data from the Open Solutions TCBS platform system to Citizens Bank's Bunker Ramos system, including Paragon Escrow portfolio and IOLTA accounts.
Education
Bachelor of Arts: , Expected in Rosemont College - Rosemont, PA GPA:
Business Law 101; Economics, Philadelphia University, Philadelphia, PA
Professional Bank Services Certificates: Bank Secrecy Act, Expedited Funds Availability, Truth in Savings, Gramm-Leach Bliley, the USA Patriot and the FCRA for Consumer Protection Acts.
Seminars in Retirement Accounts; Tax Law, Pension Management Consulting Company: , Expected in - , GPA:
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Resume Overview
School Attended
Rosemont College
Job Titles Held:
Vice President Branch Administration
Senior Vice President
Vice President Branch Administration
Conversion Project Manager
Degrees
Bachelor of Arts
Business Law 101; Economics, Philadelphia University, Philadelphia, PA
Professional Bank Services Certificates: Bank Secrecy Act, Expedited Funds Availability, Truth in Savings, Gramm-Leach Bliley, the USA Patriot and the FCRA for Consumer Protection Acts.
Seminars in Retirement Accounts; Tax Law, Pension Management Consulting Company