Vice President Branch Administration Resume Example
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VICE PRESIDENT BRANCH ADMINISTRATION
Executive Profile
Customer driven Retail Banking executive with a record of consistently exceeding strategic organizational objectives. A creative decision maker and problem solver with the ability to motivate staff to achieve common goals in a changing environment.
*Areas of expertise include: Deposit Operations, Consumer Protection, Regulatory Compliance, Project Management, and Security.
Skill Highlights
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Core Accomplishments
Project Management:
- Successfully opened a new bank and branch office within 8 months.
- Developed and initiated a new line of Retail Banking Products.
- created and implemented all policies and procedures for compliance with Federal Regulations.
- Staff Development:
- Created and implemented a formal Training Program for all Retail Staff from Tellers to Branch Managers
- Initiated an incentive program to award staff for excellent customer service
- Operations Management:
- Managed the Deposit Operations department and Retail Staff, in addition to Compliance functions..
Professional Experience
Vice President Branch Administration
- Supervised and coordinated the operations of the branch office network, assisted in the structuring and efficient operation of all new retail offices.
- Created and implemented written procedures for operational policies and procedures.
- Conducted branch audits regarding cash management and operations to ensure that all policies were followed consistently throughout the branch network.
- Developed and implemented a formal training program and curriculum for the bank.
- Developed seminars on banking law and practices, regulatory compliance, product knowledge and computer skills.
- Established and maintained relationships with third party vendors to provide more thorough and cost effective programs reducing the training budget by $60,000 annually.
Senior Vice President
January 2006 to January 2011Jones Lange Lasalle Inc. － Saint Paul , MN
January 2006 to January 2011Jones Lange Lasalle Inc. － Saint Paul , MN
- Appointed Bank Secrecy and Bank Security Officer in January 2006.
- Developed written policies and procedures in compliance with FinCEN guidelines.
- Responsible for Currency Transaction and Suspicious Activity Reporting.
- Named as the Red Flag Identity Theft Officer in November 2008, implemented new policies to ensure compliance with the regulation.
- Managed the Deposit Operations Department, instituted new procedures to ensure efficient operations of the department.
- Created all new deposit products ensuring compliance with Federal Regulations, maintained all deposit rates as determined by the ALCO committee.
- Maintained compliance with all deposit regulations, coordinated with compliance consultants regarding regulatory changes; revised policies, implemented changes and trained personnel.
- Verified all retirement transactions to ensure proper reporting.
- Calculated and processed all Required Minimum Distributions, Death Distributions, and communicated with clients regarding retirement decisions.
- Performed regular audits of branch offices ensuring that cash management, operational and security policies were being followed according to established bank standards.
Vice President Branch Administration
January 2004 to January 2005East River Bank － City , STATE
January 2004 to January 2005East River Bank － City , STATE
- Created and coordinated the operations of the branch office etwork and developed a new marketing plan.
- Implemented new policies to create a retail environment throughout the branch structure, assisted in structuring and efficient operation of all offices.
- Instituted the Check Hold policy in accordance with Federal Regulation CC to eliminate substantial check losses.
- Reviewed branch offices on site to ensure that all operation and security policies were followed.
- Responsible for construction of new branch offices, working with architects, contractors and outside vendors to meet the established timberline.
Conversion Project Manager
January 1980 to January 2004Allegiance Bank Of North America － City , STATE
January 1980 to January 2004Allegiance Bank Of North America － City , STATE
- Served on the Deposit Services Conversion team.
- Supported the conversion of all RMB customer financial data from the Open Solutions TCBS platform system to Citizens Bank's Bunker Ramos system, including Paragon Escrow portfolio and IOLTA accounts.
Education
Bachelor of ArtsRosemont College － City, State
Business Law 101; Economics, Philadelphia University, Philadelphia, PA
Professional Bank Services Certificates: Bank Secrecy Act, Expedited Funds Availability, Truth in Savings, Gramm-Leach Bliley, the USA Patriot and the FCRA for Consumer Protection Acts.
Seminars in Retirement Accounts; Tax Law, Pension Management Consulting Company
Skills
Retail Banking, Regulatory Compliance, Deposit Operations, Management, Software Conversion, Strategic Planning.
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Resume Overview
School Attended
- Rosemont College
Job Titles Held:
- Vice President Branch Administration
- Senior Vice President
- Conversion Project Manager
Degrees
- Bachelor of Arts
Business Law 101; Economics, Philadelphia University, Philadelphia, PA Professional Bank Services Certificates: Bank Secrecy Act, Expedited Funds Availability, Truth in Savings, Gramm-Leach Bliley, the USA Patriot and the FCRA for Consumer Protection Acts. Seminars in Retirement Accounts; Tax Law, Pension Management Consulting Company
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