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Vice President Auto Retail Jn Group Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Qualified General Manager with an accomplished history improving operational results, optimizing current resources to increase revenues and reduce expenses. "Hands On" Operator, familiar with most CRM/inventory and DMS platforms designed to improve operational results. Disciplined in implementing process driven initiatives to improve and sustain, employee engagement, improving the entire "guest" experience, creating a success formula to earn current and future "clients for life".

Skills
  • Ability to identify operational “Blind spots” and “Gaps” in both variable and fixed operations, develop action plans, executing intentions with current staffing, delivering optimum results
  • Highly adaptable to any dealership environment, assessing current talent pool, developing candid personnel improvement plans to optimize performance. Making tough decisions if current employee doesn't fit company culture or work environment
  • Fluent with most Manufacturer financial statements, forecast planning based on company budgets, how all profit centers can contribute working together when approach is disciplined and transparent
  • Excellent working knowledge with CDK, Dealer Track, Dealer Socket-CRM, Eleads CRM,Inventory+, VAuto , Axcessa and how all of these platforms can improve accuracy, accountability and results when used daily
Education
Punahou High School Honolulu, Hawaii Expected in High School Diploma : - GPA :
Foothill Junior College Los Altos, California Expected in Associate of Arts : - GPA :
Sonic Automotive Dealer Academy Charlotte, North Carolina Expected in 2002 Sonic Automotive Dealer Operator Academy : Comprehensive Dealerships Operational standards - GPA :
Work History
Costa Vida - Managing Partner
Salt Lake City, UT, 07/2020 - Current

Joined Permasafe Protective Coatings as Local distributer for state of Hawaii. Company CleanSafe Hawaii LLC provides complete and comprehensive long term antimicrobial protection for commercial and residential businesses as well as city and state municipalities

JN Group - Vice President Auto Retail JN Group
City, STATE, 02/2019 - 05/2020

Vice President Auto Retail JN Group, 02/2019 to 05/2020

Responsible for day-to-day Operations for all JN Auto Group

Manufacturers currently being represented by JN Group:

Audi, JLR, Bentley, Lamborghini, Alfa, Maserati, Ferrari, Chevrolet

  • · Assisted with Porsche operational set up-newly acquired in April 2019
  • · Hyundai-newly acquired in May 2019
  • ·Recruited key management leaders at Porsche and Jaguar Land Rover,. Transitioned Sales managers to General Sales Managers, focusing on "best practices", daily process driven activities and leadership role expectations as General Sales Manager
  • · Created productive positive work environments, improved employee retention
  • · Worked to deconstruct "silo's" throughout dealership operations
Servco Pacific Inc - Senior Vice President Auto Retail Operations
City, STATE, 03/2012 - 02/2019

Promoted to SVP for entire auto retail network after successful tenure at Lexus of Honolulu store. Working with all General Managers and their teams helped me succeed with the following accomplishments

  • Increased Toyota sales 42%, 8,600 in 2012 , 12,293 in 2017
  • Increased used car sales 64%, 3,964 in 2012 , 6,499 in 2017
  • Increased F&I new car 43%, $762 pvr 2012 , $1,092 2017.
  • Increased F&I used car 100%, 303 pvr 2012 , 668.00 in 2017
  • Improved consolidated pre-tax net from $10.3 million in 2012 to $26.1 million in 2017.
  • Overhauled dealerships compensation plans to align with customer service expectations
  • Implemented client friendly trade evaluation process, insuring consistent used car sales volume goals
  • Worked with all General Managers, installing Dealer Track DMS, Dealer Socket CRM and Inventory+ platform
Servco Lexus/ Servco Pacific Inc - Group Vice President/General Manager
City, STATE, 09/2003 - 04/2012
  • Responsible for rebuilding current staff for future and sustainable growth.
  • Focused on ESI/CSI and ROI and shared with entire Dealership to develop shared vision of teamwork
  • Conducted structured departmental breakdown of current processes, challenging those that were not and developing new processes with specific measurable and intentional results.
  • Performed in-depth analysis on productive personnel, focusing on areas of improvement through best practices modeling. Concentrated on sales management, sales consultants and F&I in variable, service writer, service technicians, back parts counter and wholesale in fixed operations.
  • Achieved and maintained #1 position in Hawaii's Luxury segment, against BMW and Mercedes Benz from 2004 to 2012
Sonic Automotive/ St Claire Cadillac - Executive Manager/ General Manager
City, STATE, 04/1999 - 08/2003

Responsible for day to day dealership operations in both variable and fixed. Took over a store losing money and market share and not achieving Cadillac SFE (Standards For Excellence).

  • Changed culture from one of dysfunctional attitudes to one of accountability with positive results.
  • Achieved the distinction of attaining Cadillac's SFE (Standards for Excellence) and improved pre-tax results
  • Improved same store sales to become #1 Cadillac retailer in 2002, 2003 and 2004.
  • Name most improved Cadillac retailer within Sonic 17 plus Cadillac stores in 2002.

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Resume Strength

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Resume Overview

School Attended
  • Punahou High School
  • Foothill Junior College
  • Sonic Automotive Dealer Academy
Job Titles Held:
  • Managing Partner
  • Vice President Auto Retail JN Group
  • Senior Vice President Auto Retail Operations
  • Group Vice President/General Manager
  • Executive Manager/ General Manager
Degrees
  • High School Diploma
  • Associate of Arts
  • Sonic Automotive Dealer Operator Academy