VICE P RESIDENT OF INFORMATION SERVICES & TECHNOLOGY Strategic Planning, Web and Mobile Application Development, Service, Operation, & Infrastructure Excellence, ERP Evaluation and Implementation, Enterprise Integration, Enterprise Computer Security and Risk Management P ROFESSIONAL P ROFILE I am an accomplished Information Services professional with more than twenty five years of demonstrated success executing operational strategies and promoting organizational growth through emerging technologies and advanced software development. Throughout my career, I have been a focused leader of operational initiatives for organizations of varying size and scope, with first-rate project and program management capabilities. I possess excellent verbal and analytical skills. I am knowledgeable in multiple platforms, with the ability to manage several projects concurrently. My career has led me to have extensive hands-on expertise in all phases of Information Services including Application Development, Information Technology and Operation. I have experience in strategic forward planning; operating within financial disciplines. My strategy of aligning the Information Services Group goals and objectives with business directives consistently has delivered quality Information Services products and services on time and within budget.
Vice President January 2007 to CurrentPrincess House Inc － Taunton, Massachusetts
Oversees all three phases of the Information services department including application development, information.
technology communication, and operation.
Responsible for providing strategic and tactical planning, budgeting,.
development, evaluation and coordination of the information and technology systems for the company.
Facilitates communication between staff, management, vendors and other technology resources within the organization.
Oversees the back office computer operations of the affiliate management information system, including local area networks and wide-area networks.
Responsible for the management of multiple information and communications systems and projects, including voice, data, imaging and office automation.
Designs, implements and evaluates the systems that support end users in the productive use of computer hardware and software.
Develops and implements user-training programs.
Mobile Application Development Oversees and evaluates system security and back up procedures.
Operating Vice President January 1996 to January 2007The Robert Allen Group － Mansfield, MA
Responsible for all phases of application development/maintenance.
Managed an Application Development staff of 15.
Coordinated project management, assigning goals and deliverables.
Provided leadership in IT planning, budgeting and cost containment.
Delivered high quality services to clients by understanding and managing expectations for the appropriate balance of timeliness, accuracy, reliability and cost.
Established standards for Application Development Cycle.
Served as key liaison to applications vendors.
Performed as lead architect for the e-commerce site.
Developed a mobile system that enabled our sales force to collect data at customer locations utilizing handheld scanner running Windows Mobile OS.
The system supported 55 sales reps.
Data collected were sent to Data Centre located in Foxboro MA via an internet connection.
Served as a Lead Data Warehouse Architect in development of an Enterprise Data Warehousing, provided standardized reporting methods and ad hoc reporting needs.
Designed and developed the ETL process for the source systems data extraction, data transformation, data staging, movement and aggregation.
Coordinated and managed the implementation of ASW ERP System, effectively slashing the annual IT budget from $5.5 million to $2 million.
Developed and implemented Warehouse Management System using Radio Frequency Equipment, reducing inventory levels by $10 million during a period of increasing sales.
Managed the conversion and integration of the European operation into the domestic corporate systems network, eliminating redundant overseas staff and saving the company $150K annually in software maintenance fees.
System Manager January 1995 to January 1996Hasbro Inc － Pawtucket, RI
Responsible for System Projects in the Logistics and Distribution Group.
Performed hardware and software needs.
assessment, vendor selection, negotiations and purchase.
Managed multiple projects utilizing internal company IT Department resources as well as outside resources.
Implemented Warehouse Management System at the El Paso, Texas Distribution Center.
Developed Load Planning Software to optimize freight expenses.
System Manager January 1992 to January 1994Autocrat Coffee － Lincoln, RI
Led all phases of application development and maintenance.
Installed the company's first PC Network.
Conducted a System Study for the current Application Software.
Negotiated the purchase of a new Computer System, software and hardware.
Initiated the conversion process from Business Basic Machine to an IBM AS400.
Programmer Supervisor January 1988 to January 1992Neptco Inc － Pawtucket, RI
Responsible for all phases of software design, coding, testing, documenting, implementation and maintenance.
Graduate Certificate in Information Assurance and CybersecurityFlorida Institute of Technology online － Melbourne, FL
Master of Science degree : Computer ScienceUniversity of Massachusetts Dartmouth － Dartmouth, MAComputer Science
Bachelor of Science : Computer System ManagementJohnson and Wales University － Providence, RIComputer System Management
Bachelor of Science degree : AccountingDamascus University － Damascus, SyriaAccounting Published research papers in the following journals: Intelligent Manufacturing Systems Journal April 24-26, 2001 Journal of Intelligent Manufacturing February 2003
ad, Application Development, Architect, AS400, balance, Basic, budgeting, budget, Business Intelligence, Call Center, computer hardware, hardware, computer operations, Contract Negotiation, conversion, clients, Data Warehouse, Data Warehousing, e-commerce, Ecommerce, ERP, ETL, IBM, imaging, Information Security, information
technology, inventory levels, local area networks, Leadership, Logistics, MA, managing, office, Windows, management information system, needs
assessment, negotiations, Enterprise, Network, networks, office automation, OS, coding, project management, quality, Radio, reporting, research, sales, scanner, software design, Staff Development, Strategic, user-training, Vendor Management, Voice Over IP, Web Applications
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Companies Worked For:
Princess House Inc
The Robert Allen Group
Florida Institute of Technology online
University of Massachusetts Dartmouth
Johnson and Wales University
Job Titles Held:
Operating Vice President
Graduate Certificate in Information Assurance and Cybersecurity Master of Science degree : Computer Science Bachelor of Science : Computer System Management Bachelor of Science degree : Accounting
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