veteran service officer resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Provided community assistance through positive engagement with citizens and lending a helping hand when possible. Skilled report writer and comfortable preparing public safety communications. Proud of my service to the nation and inclusive nature!
Skills
Community outreach
Customer support and assistance
Research and facts collecting
Effective customer communication
Client meetings
Quality improvements.
Document management
Interdisciplinary teamwork
Patient relationship management
First Aid/CPR
Team building
Relationship building
Microsoft Office
Organizational skills
Training & development
Data management
Experience
Veteran Service Officer , 06/2021 - Current Minnesota City Jobs – Minnetonka, MN,
Assist Veterans with all aspects of the DVA claims process
Organized and prioritized documentation for submission to VA regional office
Assisted Veterans with applications for state veteran benefits
Monitored and updated client files in Vetraspec
Communicated with clients to ensure all documentation and info requested from the VA was provided
Peer Support Officer, 06/2021 - Current Department Of Homeland Security – Los Angeles, CA,
Assisted coworkers experiencing addiction and mental health issues through their recovery
Worked with counselors and therapists to ensure treatments plan was effective
CBP Officer, 01/2003 - 05/2021 US Goverment. Department Of Homeland Security/ Cus – City, STATE,
Prevented illegal entry, prohibiting goods and smuggling of illegal drugs and other contraband by conducting vehicle searches during traffic stops.
Interpreted and followed tracks, marks and other physical evidence of illegal aliens and smugglers.
Directed suggestions to courts about immigration issues.
Detected and prevented illegal entry and smuggling of aliens from entering country.
Served as federal law enforcement officer and verified compliance to laws when goods or people entered country.
Analyzed and disseminated intelligence information.
Conducted inspections of individuals and conveyances through random vehicle inspections.
Prevented illegal trafficking of people, narcotics and contraband into country.
Prepared reports and other documents.
Trained and mentored new or less experienced staff members to effectively secure national borders.
Used cutting-edge technology and equipment during evening operations.
Reviewed and visas, passports and immigration applications to verify adherence to requirements.
Reviewed immigration documentation for validity and asked targeted questions of each individual.
Collaborated with law enforcement officials to provide relevant information regarding observed or suspected criminal activity.
Interpreted and explained laws and regulations to travelers, prospective immigrants, shippers and manufacturers.
Assessed individual eligibility for entrance into country based on paperwork, system information and direct interviews.
Interpreted and explained laws and regulations to travelers and shippers.
Communicated with travelers and shippers to promote understanding and compliance by translating complex legal jargon into simplified language.
Calculated and assessed duties and taxes due on goods.
Inspected shipments, vehicles and individuals to identify and seize contraband.
Inspected cargo, baggage and personal articles entering or leaving U.S. for compliance with revenue laws and U.S. customs regulations.
Identified and seized non-complying articles or undeclared merchandise and reported to applicable authorities for handling.
Inspected cargo and parcels to document adherence with transportation and revenue laws.
Inspected freight, shipments and cargo to verify adherence to import and export regulations, noting suspected violations for further review.
Calculated duty fees and applicable taxes for incoming and outgoing shipments and notified individuals of liabilities.
Soldier, 07/1991 - 05/2005 US Army – City, STATE,
Worked in small groups to accomplish complex goals within tight deadlines and standards.
Followed orders and carried out mission directives with professionalism and compassion despite chaotic and emotionally stressful circumstances.
Displayed leadership in accomplishing assignments and learning new skills.
Conducted classes to teach fellow soldiers in platoon about safety and awareness topics.
Cultivated excellent worth ethic, dedication to duty and timeliness in work actions.
Developed expertise in small arms use, care and accountability.
Used rifles, machine guns and other weapons to suppress enemy forces during warfare.
Provided tactical and technical guidance to facilitate unit duties.
Performed inspections to keep equipment in working order.
Used technical expertise and sound military judgment to learn and perform complex procedures.
Conducted training to improve troops' abilities.
Responded immediately to routine and critical accidents, incidents and other emergencies.
Operated, monitored and performed limited maintenance on mission-critical systems.
Targeted, fired and maintained weapons used to destroy enemy positions.
Provided precision to carry out increasingly complex missions.
Managed personnel and weapons operations to destroy enemy positions, aircraft and vessels.
Secured and protected air, land and sea positions from enemy attack.
Education and Training
High School Diploma: , Expected in 06/1991 - Ausable Valley High School - Clintonville, NY GPA: Status -
: , Expected in - Fayetteville Technical Community College - Fayetteville, NC GPA: Status -
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