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verification loan officer resume example with 9 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

I most recently have proven to be a highly energetic Verification Loan Officer who consistently maintains a low cancellation and error rate each month. I meet all deadlines under pressure in fast-paced environments. I have a strong business background where I have grown to have exceptional interpersonal communication skills. I uphold a professional appearance and demeanor representing the company image. I have a strong desire to succeed which drives me to excel in this position.

Highlights
  • Excellent communication skills
  • Goal-oriented
  • Persuasive communication expertise
  • Collections proficiency
  • Detail-oriented
  • Excellent time management
  • Strong leadership skills
  • Skilled in MS Office/Word/Excel and AS400
  • Skilled multi-tasker
  • Exceptional customer service skills
  • Accounting and finance background
Accomplishments
Most recently won on the month on two separate occasions for low cancellation rate as a Verification Loan Officer:
  • April 2014 with a cancellation rate of 1%
  • August 2015 with a cancellation rate of 1.74%
Experience
Verification Loan Officer, 07/2009 to 02/2016
 Capital Vacations – Ocean City, MD,

Adhered to company guidelines and complied with loan requirements. Effectively communicated with customers to ensure that they understand all terms and guidelines for purchasing timeshare. Kept owners in the picture and reminded them of the benefits they receive for making this decision today. Followed up with owners after purchasing and extended my congratulations to prove I would continue to be of assistance. Identified and resolved objections to reduce the risk of cancellations and therefore increasing company revenue.
Administrative Assistant, 2008 to 06/2009
 Dent Wizard International – Pasadene, TX,

Created and maintained client files. Assisted in transitioning company from paper returns to a fully paperless system. Assembled tax returns and also was a key role in checking final drafts on audits. Set and maintained appointments for Accountants to meet with new and repeat clients.
Administrative Assistant and X-Ray Assistant, 01/2007 to 2008
 East Texas Orthodontic Specialists – City, STATE,

Processed all patient payments. Consulted new patients through the paperwork regarding the treatment plan proposed by the Doctor. Conducted an audit to research payments and delinquencies that had been unaccessable due to software change, collected the funds to maximize their budget that year. Monitored monthly payments to ensure all accounts were up to date and in good standing.

Education
: Business and Accounting, Expected in to Missouri Southern State University - Joplin , MO
 GPA:

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Resume Overview

School Attended

  • Missouri Southern State University

Job Titles Held:

  • Verification Loan Officer
  • Administrative Assistant
  • Administrative Assistant and X-Ray Assistant

Degrees

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