My experience includes over 13 years in customer service with recognized strengths in account maintenance, problem solving, trouble-shooting, product research and sales staff support. Nine years experience in the health care industry to include purchasing manager. Four years leadership experience including a manager role in food services and in the grocery industry. Two-three years experience with Human Resources functions to include hiring-paperwork, orientations, training and development, and policy and procedures. Education includes experience with simulated interviews, creating employee handbooks and knowledge of employment law. Excellent organizational skills. Experience and knowledge of change management principles, methodologies and tools.
Accounts Payable, Accounts Receivable, AIMS, Billing, Business Objects, CRM, client, customer satisfaction, Customer Service, data entry, forecasting, full life cycle, hiring, inventory, Managing, Meditech, Excel Spreadsheets, Excel, office, Microsoft Outlook, Powerpoint, Word, policies, processes, procurement, promotion, purchasing, quality, research, SAP, scheduling, shipping, employee training
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