Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -

Quick thinking Certified/Sworn Police Officer skilled in assessing risks and making critical decisions under extreme pressure as well as a qualified marketing professional adaptive to changing market conditions. Demonstrates the ability to provide leadership to an organization with a focus on revenue and product longevity. Proven track record of implementing successful sales programs to exceed company and revenue goals, quickly develops new accounts, and achieves high customer service satisfaction ratings. Believes that a willingness to learn and an emphasis on teamwork are essential qualities of success.

  • Strong interpersonal skills
  • Team building expertise
  • Proven sales track record
  • Relationship selling
  • Product training and placement
  • Strong communicator
  • Strong deal closer
  • Up selling and consultative selling
  • Exceptional customer service skills
  • Advanced mathematical aptitude
  • Superior communication skills
  • Established track record of exceptional sales results
  • Cross-cultural sales background
  • Complex project negotiations
  • Conflict resolution tactics
  • CPR/First Aid certified
  • Calm under pressure
  • Exceptional problem solver
  • Undercover operations
  • Process development
  • Conflict resolution
  • Social media marketing
  • Operations management
  • Promotions specialist
  • Customer service-oriented
  • Performance tracking and evaluation
  • Powerful negotiator
  • Accounting and finance background
  • Trained over 10 new officers as Field Training Officer (FTO).
  • Received numerous letters of appreciation from community residents.
  • Youngest Investigator/Detective in the VICE/Narcotics Unit
  • Planned and held successful Entertainment/Amusement events, which drew additional clients and boosted quarterly earnings
  • Sold, Leased, and Boosted company sales by introducing new products into the market in less than 2 months.

Vendor/Sales Rep Starlite Amusement, Inc City, STATE,
  • Assigned to selling and marketing amusement equipment to potential Customers.
  • Demonstrated installing and troubleshooting techniques for successful Operators.
  • Prevented store losses using awareness, attention to detail and integrity.
  • Organized weekly sales reports for the sales department to track product success.
  • Trained and Created new processes and systems for increasing customer service satisfaction.
  • Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
  • Achieved high sales percentage with consultative, value-focused customer service approach.
  • Computed accurate sales prices for purchase transactions.
  • Prepared and sold broad range of customized merchandise to individuals and commercial accounts.
  • Resolved product issues and shared benefits of new technology.
  • Increased territory sales by surpassing monthly goal.
  • Managed quality communication, customer support and product representation for each client.
Current to
Certified/Sworn Law Enforcement Officer/Investigator/Detective Alamance County Sheriff Department City, STATE,
  • Conducted covert, undercover investigations to uncover ongoing crimes and crimes in progress.
  • Mediated domestic-related disturbances and protected victims from harm.
  • Gathered preliminary investigation information as a first responder to crime scenes.
  • Maintained organized records of all information and material pertinent to open investigations.
  • Collaborated with legal staff, the Attorney General’s office and other law enforcement agencies.
  • Assisted in the development of internal and external training presentations.
  • Developed case plans and conducted comprehensive investigation tactics to obtain necessary evidence.
  • Served on a tactical specialty unit targeted at weapons and narcotics crimes.
  • Conducted debriefings for arrested subjects to obtain information pertinent to investigations.
  • Conducted stationary and mobile surveillance on individuals being investigated.
  • Interviewed subjects, targets and witnesses for information verification and corroboration.
  • Testified under oath in administrative hearings and criminal court cases.
Expected in 2012 to to
: Criminal Justice
Law Enforcement Academy - Haw River, NC
  • Highest GPA/Top Cadet
  • Coursework in Law Enforcement, Correctional Administration and Information Security Systems
  • Coursework in Criminal Justice, Criminology and Sociology
Expected in 2009 to to
High School Diploma:
Southern Alamance High School - Graham, NC
  • 3X All Conference,2X All Region,1X All State Baseball
  • National Honors Society

Expected in to to
: Business Administration/Communication
Rockingham Community College - Wentworth, NC
  • Advanced coursework in Business Administration
  • Coursework in Marketing and Advertising
  • Relationship Selling course
  • Coursework in Finance and Accounting
Expected in to to
: Business Administration/Communication
Alamance Community College - Haw River, NC
  • Coursework in International Finance, Statistics and
  • Microeconomics Coursework in Selling Skills and Techniques and
  • Consultative Selling Social Media and Communications
  • Coursework in Public Relations
  • Coursework in Business, Communications, and Organizational Psychology in Marketing and Advertising

Customer Satisfaction, Customer Service, Expense Control, Internal Auditing, Lead Development, Marketing, Multi-Task Management, Product Development, Project Management, Reporting, Sales, Statement Billings, Territory Sales Experience, Weekly Payroll, Account Management, Accounts Payable/Receivable, Budgeting, Business Development, Client Relations, Cold Calling, Computer Literate, Creative Problem Solving, Customer Needs Assessment.

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Resume Overview

School Attended

  • Law Enforcement Academy
  • Southern Alamance High School
  • Rockingham Community College
  • Alamance Community College

Job Titles Held:

  • Vendor/Sales Rep
  • Certified/Sworn Law Enforcement Officer/Investigator/Detective


  • High School Diploma

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