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Valet Parking Attendant Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary
Career Objective: Seeking a long term career for advancement and continued growth. A responsible job with challenges in a positive atmosphere, all while maintaining the importance of respect and professionalism towards self and others.
Skills
  • Planning
  • Decision-making
  • Team building
  • PPE use
  • Reliable and trustworthy
  • Basic math
  • Organization
  • Safe driving techniques
  • Confidentiality understanding
  • Familiar with local traffic
  • Professional manner
  • Open schedule
  • Securing loads
  • Cleaning and sanitizing surfaces
  • GPS and mapping
  • Road regulations knowledge
  • Vehicle operations
  • Road safety knowledge
  • Airport rules
Experience
Rideshare Driver, 02/2017 to 03/2020
LyftDallas, TX,
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Cleaned vehicle regularly to maintain professional appearance.
  • Notified customers of delays to decrease calls to support.
  • Achieved consistently high customer scores due to exceptional service.
  • Used advanced driving techniques to better improve time management and safety.
  • Drove passengers from pick-up points to deliver to destination.
  • Offered riders information about local attractions and restaurants.
  • Maintained strict compliance with safety rules for passenger and driver protection.
  • Helped passengers feel comfortable by keeping pleasant temperatures and clean bus interiors.
  • Inspected vehicle daily and personally handled routine upkeep such as adding gas and washer fluids.
  • Handled vehicle upkeep on-time, including adding fluids, checking tires and keeping interior and exterior spotless.
  • Followed regular schedule of pickups for individual customers and groups.
Professional Chauffeur, 10/2015 to 01/2017
Hr PartnersHolton, KS,
  • Maintained vehicle in clean and safe manner to maximize passenger satisfaction.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Cleaned vehicle regularly to maintain professional appearance.
  • Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
  • Presented clean and sanitized vehicle to customers for utmost satisfaction.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Offered assistance to disabled passengers and stowed wheelchairs and other equipment correctly.
  • Appeared at designated appointments according to schedule.
  • Applied mathematical skills to determine fares and change.
  • Determined pickup assignments and shift schedule by checking in with dispatch service.
  • Received belongings from passengers and safely and securely stowed items and luggage.
  • Responded to specific locations at designated times to handle customer reservations.
  • Monitored profitable locations, including nightlife, tourist and business spots, to take advantage of business opportunities.
  • Achieved consistently high customer scores due to exceptional service.
  • Updated personal logs and business tracking documents accurately and according to schedule requirements.
  • Offered riders information about local attractions and restaurants.
Valet Parking Attendant, 01/2013 to 07/2015
Silver Cross HospitalNew Lenox, IL,
  • Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
  • Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
  • Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
  • Notated damages to vehicles to reduce exposure to risk and lawsuits.
  • Managed parking and traffic control to facilitate vehicle flow in assigned area.
  • Promoted efficient parking operations by providing instruction to customers and issuing numbered tags.
  • Issued tickets and collected parking fees from individuals.
  • Provided customer service and information, answered questions and gave directions.
  • Parked and returned vehicles for guests during valet service hours.
  • Evaluated physical condition of vehicles before and after parking to assess for damage
  • Parked and retrieved guest vehicles quickly to avoid long wait times.
  • Returned guests' vehicles in safe, timely and friendly manner while following safe driving practices and obeying traffic laws.
  • Greeted guests and answered questions about valet service, directions and local attractions.
  • Escorted customers through parking lot, assisting with transporting and loading merchandise into cars and truck beds safely.
  • Maintained cleanliness, neatness and organization of all areas.
  • Thanked customers upon departure from store to leave positive impression of customer service.
  • Filed guest's keys and tickets systematically, efficiently pinpointed vehicle locations, retrieved guest’s vehicles quickly and offered directions to next destination.
  • Greeted visitors with care and compassion and expressed empathy and patience for anxious, potentially disruptive and upset patrons.
Customer Service Representative, 10/2010 to 11/2012
Dsv Road TransportMonroe, NC,

Assisted with purchases, locating items and signing up for reward programs. Helped customers find specific products, answered questions and offered advice. Processed returned items in accordance with store policy.

Service Specialist, 07/2007 to 08/2010
Rentokil InitialCharleston, SC,
  • Responded promptly to customers' concerns and coordinated swift resolutions to handle service issues.
  • Helped management create successful, customer-oriented environment with low complaint levels and high service quality.
  • Tracked customer support cases and followed up on complex issues to correct problems.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Educated customers on special pricing opportunities and company offerings.
  • Documented conversations with customers to track requests, problems and solutions.
  • Delivered service and support to each customer, paving way for future business opportunities.
  • Upheld strict quality control policies and procedures during customer interactions.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Built client rapport while accurately processing repair documentation and troubleshooting technical discrepancies through completion.
  • Assessed customer needs and upsold products and services to maximize sales.
Shuttle Driver/Counter Agent, 06/1999 to 08/2007
US/Advantage Rent A CarCity, STATE,
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
  • Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
  • Delivered key administrative support to coworkers, taking on additional tasks during peak times.
  • Delivered top quality customer service in professional manner while managing multiple tasks.
  • Processed order transactions, including debit and cash operations.
  • Responded effectively to customer questions and inquiries and provided information regarding products.
  • Delivered exceptional service by greeting customers, taking orders and filling each accurately.
  • Offered information regarding sale promotions and new products.
Education and Training
High School Diploma: , Expected in 01/1997
Highland High School - Palmdale, CA,
GPA:
References
References: Lynne Mayer, 5732 Fonchester, Las Vegas 89110 (702)712-8124 – 10 yrs Mauricio Landivar, 1155 Port Sunlight, Henderson (702) 628-2775-11 yrs Marianne Surasky, 1601 E. Katie #110, Las Vegas (702) 893-0416 –10 yrs

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Resume Strength

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  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Highland High School
Job Titles Held:
  • Rideshare Driver
  • Professional Chauffeur
  • Valet Parking Attendant
  • Customer Service Representative
  • Service Specialist
  • Shuttle Driver/Counter Agent
Degrees
  • High School Diploma

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