Valet Parking Attendant Door Greeter resume example with 2+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

*Bilingual in French and English

*Familiar with Microsoft Word, PowerPoint, Word Perfect, Lotus Notes *Experience tutoring college students in French language.

* Possess good written and verbal communication skills; adaptability to change and strict attention to detail.

* Take initiative and do not require much supervision, multi-tasking ability, good analytical and problem-solving skills.

* Proven ability to effectively and clearly present information and respond to questions from management, clients, customers, and the general public. *Attention to detail and excellent organizational skills. Clear understanding of task and training .

  • Attention to detail
  • Interpersonal skills
  • English
  • French
  • Multi-tasking
  • Teamwork
  • Time management
  • Translations
Work History
09/2019 to Current
Valet Parking Attendant/Door Greeter Radiant Logistics, Inc. Edison, NJ,
  • Determined customer needs by asking relevant questions and listening actively to responses.
  • Removed safety hazards, soiled items and trash from customer areas.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Reported unlawful parking jobs.
  • Kept facilities clean, neat and organized at all times to give areas professional and fresh appeal.
  • Escorted drivers to vehicles and helped load or carry large items.
  • Parked and retrieved cars according to customer needs.
  • Moved cars around lot to ensure space efficiency.
  • Created and managed knowledge base to offer staff and customers immediate informational access to products, services and organization.
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
  • Investigated and resolved customer complaints to foster satisfaction.
  • Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision.
09/2018 to 11/2019
Concierge/Loss Prevention Officer Texas Concierge City, STATE,
  • Customers services, teamwork, multi-tasking, flexibility, attention to detail, industry awareness, time management, communication, interpersonal skills.
  • Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
  • Supported local sports teams, museums, restaurants and other tourist-oriented spots by promoting events to hotel guests.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.
  • Answered customer telephone calls promptly and appropriately.
  • Increased customer service ratings through personable service.
  • Escorted guests to assigned rooms, including transporting luggage and follow through with special accommodation requests.
  • Delivered messages, mail and packages left for guests to hotel rooms .
  • Collaborated with maintenance and housekeeping to achieve result.
  • Collaborated with various team members to ensure guest requests were addressed appropriately and timely.
09/2018 to 06/2019
Customer Service Representative Dallas Valet Services City, STATE,
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
12/2015 to 01/2016
French Tutor Brookhaven College City, STATE,
  • Tutored English and French speakers ¥ Provided translations between French and English ¥ Developed relationship with students to help them accomplish their language learning goals ¥ Assisted with homework and writing assignments.
  • Communicated effectively with students and provided outstanding customer service.
  • Maintained detailed records of French tutoring sessions using progress reports and other relevant forms.
  • Organized and managed multiple responsibilities successfully while helping students with foreign language learning needs.
  • Structured French learning plans around individual assessments and proficiency.
  • Educated students on study tips and exam strategies.
  • Assisted children with daily homework tasks by uncovering and removing obstacles to success.
  • Motivated students towards learning and studying to build self-confidence and reduce anxiety of failure in writing.
  • Participated in training classes to improve tutoring practices and learn new tutoring techniques.
Expected in 12/2019
Associate of Science: Business Management
Richland College - Dallas, TX
Expected in 2013
English Proficiency Exam Certificate:
University of Ghana - ,
Expected in 2013
Certificate of completion in English:
Eagle Vision Institute - Accra,
Expected in 2013
Baccalaureate degree - Literature:
- ,
Expected in 2010
First Cycle Studies:
- ,
Expected in 2006
Certificate of Primary Studies (CPS):
- ,

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Resume Overview

School Attended

  • Richland College
  • University of Ghana
  • Eagle Vision Institute

Job Titles Held:

  • Valet Parking Attendant/Door Greeter
  • Concierge/Loss Prevention Officer
  • Customer Service Representative
  • French Tutor


  • Associate of Science
  • English Proficiency Exam Certificate
  • Certificate of completion in English
  • Baccalaureate degree - Literature
  • First Cycle Studies
  • Certificate of Primary Studies (CPS)

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