Valet Parking Attendant Door Greeter resume example with 2+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
*Bilingual in French and English
*Familiar with Microsoft Word, PowerPoint, Word Perfect, Lotus Notes *Experience tutoring college students in French language.
* Possess good written and verbal communication skills; adaptability to change and strict attention to detail.
* Take initiative and do not require much supervision, multi-tasking ability, good analytical and problem-solving skills.
* Proven ability to effectively and clearly present information and respond to questions from management, clients, customers, and the general public. *Attention to detail and excellent organizational skills. Clear understanding of task and training .
Skills
Attention to detail
Interpersonal skills
English
French
Multi-tasking
Teamwork
Time management
Translations
Work History
09/2019 to Current
Valet Parking Attendant/Door GreeterRadiant Logistics, Inc. – Edison, NJ,
Determined customer needs by asking relevant questions and listening actively to responses.
Removed safety hazards, soiled items and trash from customer areas.
Responded to customer requests efficiently and with knowledgeable assistance.
Reported unlawful parking jobs.
Kept facilities clean, neat and organized at all times to give areas professional and fresh appeal.
Escorted drivers to vehicles and helped load or carry large items.
Parked and retrieved cars according to customer needs.
Moved cars around lot to ensure space efficiency.
Created and managed knowledge base to offer staff and customers immediate informational access to products, services and organization.
Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
Investigated and resolved customer complaints to foster satisfaction.
Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision.
09/2018 to 11/2019
Concierge/Loss Prevention OfficerTexas Concierge – City, STATE,
Customers services, teamwork, multi-tasking, flexibility, attention to detail, industry awareness, time management, communication, interpersonal skills.
Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
Supported local sports teams, museums, restaurants and other tourist-oriented spots by promoting events to hotel guests.
Maintained front desk's concierge book to provide visitors with access to relevant local information.
Answered customer telephone calls promptly and appropriately.
Increased customer service ratings through personable service.
Escorted guests to assigned rooms, including transporting luggage and follow through with special accommodation requests.
Delivered messages, mail and packages left for guests to hotel rooms .
Collaborated with maintenance and housekeeping to achieve result.
Collaborated with various team members to ensure guest requests were addressed appropriately and timely.
09/2018 to 06/2019
Customer Service RepresentativeDallas Valet Services – City, STATE,
Cultivated customer loyalty, promoted repeat customers and improved sales.
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Collected customer feedback and made process changes to exceed customer satisfaction goals.
12/2015 to 01/2016
French TutorBrookhaven College – City, STATE,
Tutored English and French speakers ¥ Provided translations between French and English ¥ Developed relationship with students to help them accomplish their language learning goals ¥ Assisted with homework and writing assignments.
Communicated effectively with students and provided outstanding customer service.
Maintained detailed records of French tutoring sessions using progress reports and other relevant forms.
Organized and managed multiple responsibilities successfully while helping students with foreign language learning needs.
Structured French learning plans around individual assessments and proficiency.
Educated students on study tips and exam strategies.
Assisted children with daily homework tasks by uncovering and removing obstacles to success.
Motivated students towards learning and studying to build self-confidence and reduce anxiety of failure in writing.
Participated in training classes to improve tutoring practices and learn new tutoring techniques.
Education
Expected in 12/2019
Associate of Science: Business Management Richland College - Dallas, TX GPA:
Expected in 2013
English Proficiency Exam Certificate: University of Ghana - , GPA:
Expected in 2013
Certificate of completion in English: Eagle Vision Institute - Accra, GPA:
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