Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Reliable Manager demonstrating high level of initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering a knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments / Dependable Parking Attendant with a clean driving record and excellent parking ability. Experienced in cash handling and register operations. Skilled in customer service and communication / Capable Construction Laborer experienced in operating and maintaining equipment to support job site needs. Physically strong and fit with good time management abilities and dexterity to support skilled work. Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering a knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Skills
  • Client service
  • Safe driving
  • Conflict management
  • Spatial visualization
  • Excellent recall skills
  • Clear spoken communication skills
  • Ticket administration
  • Payment processing
  • Time management
  • Decision-making
  • Multitasking
  • Basic math
  • Marketing
  • Sales Techniques
  • Staff development
  • Issue and conflict resolution
  • Workforce Management
  • Communication
  • Microsoft Office
  • Fluent in Spanish
  • Reliable and trustworthy
  • Standard operating procedures understanding
  • Safety behaviors expertise
  • Team building
  • Flexible
  • Training & Development
  • Planning
  • Working collaboratively
Experience
10/2019 to 06/2020 Valet Parking Attendant Valet Park Of America | Bristol, CT,
  • Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
  • Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
  • Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
  • Notated damages to vehicles to reduce exposure to risk and lawsuits.
  • Maintained cleanliness of service area by sweeping, mopping and organizing.
  • Promoted efficient parking operations by providing instruction to customers and issuing numbered tags.
  • Evaluated physical condition of vehicles before and after parking to assess for damage
  • Parked and retrieved guest vehicles quickly to avoid long wait times.
  • Returned guests' vehicles in safe, timely and friendly manner while following safe driving practices and obeying traffic laws.
  • Expressed appreciation for patronage, inviting and encouraging customer return visits.
  • Collected parking lot fees from customers and issues parking stubs.
  • Processed all point of sale transactions accurately, counted back coin and currency and provided receipts to all customers.
  • Reported unusual or unsafe situations to security for immediate attention.
  • Resolved all customer issues to maintain high standards of customer satisfaction.
08/2018 to 09/2019 Construction Laborer Chickasaw Nation Industries | Cocoa Beach, FL,
  • Maintained clean, safe working environment by removing waste from job site prior to shift completion.
  • Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
  • Coordinated communication between equipment operators via two-way radios and hand signals.
  • Directed traffic in work zones
  • Assessed malfunctioning equipment
  • Provided industry insight to coworkers to assist work completion.
  • Directed traffic around construction areas and obstacles to keep road crews safe.
  • Maintained baseline safety knowledge to identify areas requiring improvement to meet code.
  • Identified safety issues and immediately notified foreman for remediation action.
  • Addressed and resolved on-site problems to keep teams on-task and avoid development of larger concerns.
07/2012 to 08/2018 Manager Care Advantage Inc | Manassas, VA,
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Maintained team progress against performance targets by motivating staff and proactively resolving department-level issues.
  • Adhered to store policies and procedures to maintain regulatory and legal compliance.
  • Completed daily sales reports and analyzed metrics to identify trends.
  • Upheld company's high standards for business via leading by example and encouraging all team members to adhere to corporate policies.
  • Assisted with training and onboarding of sales associates in all store operations.
  • Coordinated ordering, receiving merchandise, pricing and stocking to maintain appropriate product levels on shelves.
  • Delivered level of service to customers in effort to build upon relationships for future clients.
  • Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
Education and Training
Expected in 07/2016 High School Diploma | Doral Academy Charter High School, Doral, FL GPA:
Expected in | Business Administration And Management Florida International University, Miami, FL GPA:
Expected in | Business Administration And Management Miami Dade College, Miami, FL GPA:

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Resume Overview

School Attended

  • Doral Academy Charter High School
  • Florida International University
  • Miami Dade College

Job Titles Held:

  • Valet Parking Attendant
  • Construction Laborer
  • Manager

Degrees

  • High School Diploma
  • Some College (No Degree)
  • Some College (No Degree)

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