Utility Manager/Field Service Representative Resume Example
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UTILITY MANAGER/FIELD SERVICE REPRESENTATIVE
Summary
Hardworking warehouse associates and utility manager with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Accustomed to facilitating accurate inventory counts and maintaining current warehouse records.
I started at the bottom I have always believed that hard work will pay off. I am a self starter who follows instructions well, and I learn quickly. I am a self starter who can work well on my own or in a group. My father always told me to be persistent, punctual, and honest so I am always early I never give up, and I let my co workers and supervisors know when I don't know how to do something then learn to do whatever that something is.
I am an intelligent, hardworking , responsible father of 2 small children if you give me a opportunity I promise you won't be disappointed.
Skills
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Experience
Utility Manager/Field Service Representative / Alexandria Moulding LLC - City , STATE09/2014 - Current
- Oversea personnel recruitment, performance and scheduling.
- Manage day-to-day operations, including supervision and assignment delegation for 8-member team.
- Review employee performance every 6-12 month's and deliver constructive feedback to improve weaknesses.
- Create 2 week schedules for field service representative's to keep every shift well-staffed during holidays and busy periods.
- Maintain highest quality communication, and service for all accounts
- Keep weekly log's of sales numbers, stock levels, shipment quality, and store satisfaction
- Moniter supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Uphold internal standards and productivity goals to meet quarterly and yearly targets.
Shipping and Receiving Specialist/Order Picker / Plastic Process Equipment INC -City , STATE05/2009 - 08/2014
- Directed materials routing by preparing accurate shipping orders and bills of lading.
- Promoted inventory accuracy and proper records management by comparing shipment contents with paperwork.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Operated forklifts and other transportation vehicles to move merchandise to and from target destinations.
- Rectified problems such as damages and shortages by collaborating directly with vendor representatives.
- Performed basic maintenance on warehouse machines and arranged for repair or replacement when needed.
- Mentored newly hired employees on warehouse safety procedures and demonstrated proper operation of forklift, and reachlift to avoid mishaps.
- Unloaded merchandise, which included plastic mold equipment and hazmat materials from delivery trucks quickly and efficiently.
- Packaged items with appropriate materials to prevent damage during shipping.
Millwork Specialist/Department Manager / Home Depot - City , STATE03/2002 - 06/2009
- Outlined production commitments and timetables using sales forecast information.
- Set up delivery of installation materials to arrive in time for production start date.
- Verified prices and computed totals to complete accurate invoices.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Stayed up to date on store promotions, payment policies and security practices.
- Drove forklift, front-end loader and hoists to move materials and ladles of molten metal.
- Maintained compliance with established company standards, safety procedures and regulatory requirements.
- Demonstrated products to customers, discussed features and redirected objections to capture sales.
- Drove substantial sales with more than $10,000 in weekly revenue through suggestive selling and by promoting add-on purchases.
- Educated customers on product and service offerings.
- Performed inspections of current construction, refurbishment and repair projects.
- Maintained up-to-date knowledge of inspection techniques, codes, ordinances and regulations.
- Enforced safety rules and other policies to protect employees and minimize company liability.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
Lot Attendant/Cashier/Building Materials Associate / Home Depot - City , STATE03/2002 - 06/2009
- Maintained cleanliness, neatness and organization of all areas.
- Cleared lot of debris and trash to promote maximum number of available spaces for guest parking.
- Retrieved carts from docking areas in retail parking lots.
- Organized carts in bay after returning from parking lot.
- Processed returned items in accordance with store policy.
- Provided assistance with purchases, locating items and signing up for rewards programs.
- Helped customers find specific products, answering questions and offering advice.
- Read weekly sales inserts and monitored price changes.
- Welcomed customers, offering assistance to help find necessary store items.
- Worked closely with front-end staff to assist customers.
Education and Training
Sierra College - City, State06/2005Associate of Science: Criminal Justice
- 3.33 GPA
- Honor Roll 1st semester 2003
- Dean's list 2003
Oakmont High School - City, State06/2002High School Diploma
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Resume Overview
School Attended
- Sierra College
- Oakmont High School
Job Titles Held:
- Utility Manager/Field Service Representative
- Shipping and Receiving Specialist/Order Picker
- Millwork Specialist/Department Manager
- Lot Attendant/Cashier/Building Materials Associate
Degrees
- Sierra College -
City,
State
06/2005 Associate of Science : Criminal Justice
Oakmont High School - City, State 06/2002 High School Diploma
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