Unit Business Manager Sr Hr Generalist Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Proficient Human Resources professional successful at overseeing all aspects of human resource management. Goal-driven leader, change manager and strategic problem solver. Knowledgeable about employee relations, talent management, employee development, diversity & inclusion & workforce management.

  • Talent Management
  • Workforce Management
  • Employee Relations
  • Business Operations
01/2018 to Current
Unit Business Manager Sr./HR Generalist Cb Richard Ellis Berwyn Heights, MD,
  • Act as second in command to the Dir of Finance & Operations with approval authority on most financial transactions throughout the unit and represent the Dir of Finance & Operations at meetings when required.
  • Develop and oversee the Talent Management process to recruit and hire the best possible candidates to increase the department’s retention and success in fundraising.
  • Work closely with the Chief of Staff with the implementation of the unit’s goals, objectives and priorities as well as staff recognition and professional development and performance improvement.
  • Manage all staff job promotions, in-range adjustments and pay equity issues. Work closely with UofL main HR.
  • Serve as secondary authorization for all procurement, travel expenses, and HR actions.
  • Supervise Financial Coordinator to ensure all duties are done accurately and timely and that all University policies are being followed.
  • Manage all HR functions related to employee benefits such as, FMLA, Parental Leave and EAP. Work with supervisors on Performance Improvement Plans and Attendance Improvement Plans.
  • Manage the unit’s staff diversity and retention with quarterly reports to Advancement Leadership.
  • Design training module and conduct training sessions for the unit’s travel and business operations procedures for all new employees.
  • Supervise the development support staff ensuring development officers on both the Belknap and HSC campuses have adequate administrative support.
11/2016 to 01/2018
Business Operations Coordinator Duke University Cary, NC,
  • Worked directly with HR Specialist to track applicants for future jobs, send out the new employee announcements to the unit and outside media, & coordinate exit checklists to assure all steps are taken when an employee left the University.
  • Travel coordinator for the unit. Made all travel arrangements and completed expense reports for all development officers and staff. Reviewed all alumni relations' staff travel and other reimbursements before going to the Dir of Business Operations for final approval.
  • Served on the unit's Onboarding Committee to oversee welcome committee activities and ensure onboarding training schedule is set-up. Provided training to all new hires in VPUA for travel and business operations & procedures.
  • Responsible for departmental procurement card, including oversight of the card use, logging it in and out, reconciling and reallocating expenditures.
07/2015 to 11/2016
Program Coordinator Sr. Columbus Mckinnon Corporation Brighton, MI,
  • Served on the Talent Management Committee, organized interview process and participated in all interviews for Advancement staff.
  • Developed process maps of recruitment processes in order to trim unnecessary steps, find gaps or missing steps, as a tool for training new employees, and to promote best practices.
  • Performed special assignments and projects for the director of operations, chief of staff and VP of Advancement.
08/2011 to 07/2015
Administrative Assistant University Of Louisville City, STATE,
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Provided administrative support for all development fundraising professionals on the main campus, including coordinating and managing all office functions, handling critical correspondence, files, records, and calendars with limited oversight.
  • Assisted with preparing Contract Gift Agreements (CGA’s) or other gift documentation and correspondence. Correctly entered gift proposals and assignments into the CRM database system.
  • Identified processes and procedures throughout Advancement that impacted fundraising activities. Proactively accessed RSVP lists for the various Alumni events to help fundraising professionals plan which activities they needed to attend or travel to. Assisted with short-term projects and special assignments as assigned by fundraising professionals, weekly Dean’s reports, donor thank-you letters, and mass mailings as needed.
  • Pulled and analyzed database reports to help fundraisers keep donor portfolios updated.
Education and Training
Expected in 12/2014
Master of Arts: Higher Education Administration
University Of Louisville - Louisville, KY
Expected in 12/2008
Master of Arts: Elementary School Teaching
University Of Louisville - Louisville, KY
Expected in 05/2007
Bachelor of Arts: Psychology & Natural Sciences
University Of Louisville - Louisville, KY

SHRM-CP (Society for Human Resource Management -Certified Professional)

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Resume Overview

School Attended
  • University Of Louisville
  • University Of Louisville
  • University Of Louisville
Job Titles Held:
  • Unit Business Manager Sr./HR Generalist
  • Business Operations Coordinator
  • Program Coordinator Sr.
  • Administrative Assistant
  • Master of Arts
  • Master of Arts
  • Bachelor of Arts

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