Conscientious professional with strong technical skills and the ability to learn concepts quickly. Looking to apply my education and experience to a job in Network Administration. Areas of proficiency include configuring and troubleshooting Cisco Routers and Switches.
Strong knowledge of Ethernet LANs and Switches
Strong knowledge of IP Addressing and Subnetting and Implementing IPv4 and IPv6
Strong knowledge of Routing and IPv4 Routing Protocols
Wide-Area Network concepts
Undertanding of Cisco Firewall Technologies and Intrusion Prevention System Technologies
Certified Ethical Hacker(CEH), certified by EC-Council
Computer and Information ScienceUniversity of Maryland University College － Adelphi, MD, US
Bachelor of Arts: Criminal JusticeUniversity of Maryland at College Park － College Park, MD, US
04/2009 to Current
Uniformed Protection OfficerUS Department of Homeland Security － Washington, DC
- Complete annual training and certification in Adult/Child and Infant CPR, First Aid, OC Spray and ASP Baton - Semi-annually train and qualify with
Glock 22 service pistol - Complete 24 hour coursework and Certify every 3 years in the Federal Protective Service National Weapons Detection Training Program.
Provide protection of life and property of the Department
of Homeland Security employees, visitors and its buildings.
Observe assigned areas for any security
breaches, suspicious activity or violations of law and other situations that required further investigation.
Conduct preliminary investigations for any incidents, accidents or crimes occurring within assigned
DHS/CIS buildings and patrol areas, detain subjects, make proper notifications to Federal Protective
Write reports as required to document unusual occurrences, alarm activity or emergencies
throughout the assigned buildings and patrol areas.
Perform foot patrols, access control, crowd control and
assist public with general information.
05/2007 to 01/2009
Law Enforcement Watch AnalystSRA International
Provided senior management and the Director of the National Incident Response Unit (NIRU) with daily
reports and coordination on all significant incidents, events, and matters that impact the mission of US
Immigration and Customs Enforcement, and the Department of Homeland Security.
security situations and rapidly processed and disseminated critical information flow for ICE components.
Provided assistance to senior ICE managers in the resolution of crisis situations by providing analysis,
production, and dissemination of required reports.
Acted as a liaison between ICE components, other
government agencies, state and local law enforcement and the general public.
Provided various operational
aids for current ongoing investigations for all ICE agencies - As acting Supervisor of midnight shift, was
responsible for identifying the need for enhancements to client software and the implementation of software
Received training on ICE-PIK software which produced specialized analytical
materials such as crime maps, association or entity relationship diagrams, suspect profiles, and linkage
03/2002 to 03/2003
E-mail Customer Care RepresentativeE-Centives, Inc
Conducted and participated in the evaluation of administrative programs and systems and identified ways
to improve the efficiency and effectiveness of these services at the local level.
Conducted regular meetings
with software engineers to manage the development, design and major enhancements to the software
applications used to process corporate and client emails.
Processed corporate and client e-mails regarding
customer subscriptions to various newsletters, products, coupon offers.
Researched, troubleshot and
resolved customer service related issues.
Reduced backlog of over 40,000 emails to an average weekly
balance of 0 within 4½ months.
07/1997 to 07/2001
Capitol Police OfficerU.S. Capitol Police
(4 years 1 month)
- Provided escort and protection for foreign dignitaries, visiting heads of state, members of Congress,
special committees and other VIP's visiting Capitol Hill.
Conducted Security Awareness Seminars for
Members of Congress and staff on Capitol Hill.
Patrolled assigned areas and buildings in and around
Observed assigned areas for any security breaches, suspicious activity or violations of law
and took appropriate police action when necessary.
Wrote reports for any incidents in assigned jurisdiction that
required police action.
Conducted traffic direction duties during high flow hours at the busiest
intersections in and around the Capitol grounds - Recognized by members of Congress and congressional
staff employees for demonstrated diligence, professionalism, courteousness and attitude in the performance of regular duties and during special events such as the State of the Union Address and President Clinton's