Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
Qualified [manager] with [8] years in fast-paced customer service and call center environments. Personable and professional under pressure. [manager] with expertise in delivering support services and resolving customer complaints. Trained in [MS Windows].
  • Creative problem solver
  • Exceptional communication skills
  • MS Windows proficient
  • Quick learner
  • Strong client relations
  • Proficient in cash management
  • Shipping and receiving professional
Work History
11/2012 to 11/2013 underground utility locator STS LLC | City, STATE,
              My job was to prevent the damage of underground utilitys with in part of 811 or call befor you dig.
              I had to work off a laptop and draw plat systems of all utilitys at all dig sites. 
            • Answered an average of [20] calls per day by addressing customer inquiries, solving problems and providing new product information.
          • Politely assisted customers in person and via telephone.
        • Developed reputation as an efficient service provider with high levels of accuracy.
      • Scored in top 10% of employees in successful resolution of issues
    • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
2001 to 11/2012 owner/partner BNB Plants | City, STATE,
            • Greeted customers entering the store to ascertain what each customer wanted or needed.
          • Described product to customers and accurately explained details and care of merchandise.
        • Earned management trust by serving as key holder, responsibly opening and closing store.
      • Politely assisted customers in person and via telephone.
    • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Provided an elevated customer experience to generate a loyal clientèle.
Expected in 1998 High School Diploma | american history yulee high school, Yulee, 32097, FL GPA:
I am certified in advanced firstaid and AED / CPR
I also have a GA. carry permit
and I have no criminal back ground and also no tickets.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended

  • yulee high school

Job Titles Held:

  • underground utility locator
  • owner/partner


  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: