LiveCareer-Resume

uat test analyst resume example with 6+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Licensed Insurance Agent Technical Knowledge: Demonstrates in-depth knowledge of application languages and structured analysis methodologies. Demonstrates solid understanding of business functions. Demonstrates thorough understanding of job expectations of junior team members within the work queue Business Knowledge & Partnership: Works with the business partner to establish business specifications/needs. Communicates with team and business partner(s) as changes occur. Demonstrates attitude of willingness, cooperation and concern for business issues Problem Solving & Decision Making: Solves operational problems with minimal input from superior. Differentiates between problems and symptoms. Elevates significant problems quickly and clearly. Understands the impact of changes to the system environment Leadership: Assists management in the support of one or more parts of a business unit/function. Demonstrates discretion in handling confidential data related to the system Planning and Project Management: Plans, organizes and completes tasks in a timely, effective manner. Provides resource estimation for tasks planned. Works with management to determine overall priorities. Knowledge of Agile methodology and ability to apply them to projects Financial Awareness: Provides assistance in developing and administering unit budget. Ensures system/project status reports are completed. Exercises appropriate cost control Leadership: Designs and tests systems, and/or system changes to insure system efficiency, integrity, productivity, and maintainability. Communicates with business units when appropriate, utilizing advanced written or oral skills in order to maintain system and/or product credibility Software-savvy quality assurance professional committed to confirming proper functionality and usability of software products before release. Plans test schedules and strategies according to project scope and delivery dates and monitors and tracks bug resolutions. Reviews software documentation to verify technical accuracy and completeness and to mitigate risks. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills
  • Skills and
  • User Acceptance Testing (UAT)
  • UAT Support
  • Test Procedure Documentation
  • Defect Tracking and Reporting
  • Acceptance Criteria
  • Test Program Development
  • Test Plans and Test Methodologies
  • Testing Analytics
  • Strong Problem Solver
  • Case Preparation
  • Teamwork and Positive Attitude
  • Agile Best Practices
Work History
11/2020 to Current
UAT Test Analyst Harris County Dept Of Education Houston, TX,
  • Proven experience with waterfall and/or agile development lifecycle’s
  • Develop test plans and create test cases based on these requirements
  • Perform User Acceptance Testing and communicate test results
  • Document test case execution, test results and defects in detail
  • Play a key role in improving business acceptance testing of system releases for high end quality results
  • Development, revision, and upkeep of test cases for all applications that are in scope of UAT
  • Create and document instructional documents (SOPs) as it relates to new, changed or enhanced systems
  • Provide support to other departments and teams as needed to ensure successful design, testing and implementation of applications that support the various business needs
  • Proven record of learning new systems, processes and procedures quickly
  • Implemented user acceptance testing with focus on documenting defects, identifying bottlenecks and executing test cases.
  • Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
  • Developed and maintained defect databases for known issues.
  • Advised developers on problems with databases, performance and other issues.
  • Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
  • Evaluated function, performance and design compliance of every product against design standards and customer needs.
  • Kept scripts and test cases updated with current requirements.
  • Tested functional and compatibility of new programs or updates in comparison to existing applications.
  • Completed pre-implementation testing for new system modifications to assess potential impacts.
08/2015 to 03/2018
System Analyst/UAT Tester Lancesoft -Verizon , ,
  • Create and manage communications regarding sales technology applications to the field force
  • Creates and executes software test strategies and plans, tracks results, logs issues and process deviations, and ensures proper disposition and resolution of open issues
  • Design, develop and execute automation test scripts
  • Facilitates and actively participates in meetings to ensure proper communication relating to active and in-process issues, including those outside specific projects
  • Participates in defect management of UAT and Consumer Cutover defects with the project management team to ensure defects are fixed in a timely manner in order facilitate the timely completion of UAT
  • Collect and enter all issues/defects reported by subject matter expert testing team in a timely manner with accurate and detailed reproducibility steps along with frequency of problem and all supporting comments and documentation
  • Document issues encountered during testing by taking print-screens, documenting steps to recreate issue, and working with subject matter experts to identify criticality and severity of the issue
  • Develop test plans and create test cases based on these requirements
05/2013 to 05/2015
System Analyst Comcast Corporation , ,
  • Strong knowledge of testing requirements and tools for UAT
  • Analytical with the ability to identify and resolve complex business problems in a timely manner
  • Excellent interpersonal skills with the ability to develop relationships across all levels in organization
  • Working closely with the business unit supported, develop detailed test plans and calendar
  • Leads assigned team to implement and/or maintain systems and/or assigned project(s)
  • Acts as a team leader to assist management in accomplishing the operational plan while staying within budget
  • Provides development recommendations and develops a partnership with the business department
  • Provides operational support to local and international Technicians, operations support personnel, and other technical and business support groups as needed, including day-of-installation assistance, as received via inbound and outbound call center phone calls or e-mail notifications
  • Responsible for ensuring calls, chat, chatter and email resolution in a timely manner, meeting average handle time requirements for the program while maintaining the highest standards of quality, and ensuring users satisfaction with every interaction
Education
Expected in 2012 to to
Bachelors Degree: Business Administration
University Of Phoenix - ,
GPA:
Expected in 1991 to to
HSD, Graduate:
Provine High School - Jackson, Mississippi
GPA:
Accomplishments
  • Certifications:
  • Proficient in Word Processing and Accounting Programs: Microsoft Word, Excel, Lotus, Word Perfect for Windows
  • Proficient in the use of Mailing Labels, Keyman Inventory Programs
  • Certified in Computer Technology from Career Development Center, Jackson, Mississippi
  • Sales/Customer Relations/Supervisor with comprehensive experience in: Cash Management Customer Service Management, reporting/documentation Financial Management Call Center
  • Comprehensions of Customer Service/Skills, 2001
Additional Information
  • (Available for Phone/In-Person Interview/start immediately)

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • University Of Phoenix
  • Provine High School

Job Titles Held:

  • UAT Test Analyst
  • System Analyst/UAT Tester
  • System Analyst

Degrees

  • Bachelors Degree
  • HSD, Graduate

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: