Background includes conducting screenings of individuals, containers and personal belongings to check for unauthorized and hazardous items. Familiar with completing additional personal searches and operating standard tools and equipment used in security field. Reduced security incidents through expert use of X-ray equipment and other screening technology. Attentive Security Coordinator and Supervisor with seven years in security and related positions. Adhere closely to procedures to deliver accurate and efficient safety assessments. Coordinator of events and all event based staff with talent for recruiting and onboarding applicants and training. Strong knowledge of stadium and arena security and job functions. Communicative and team-oriented with proficiency in Workday, Aware Manager, Office and Excel. Proven history of fostering event based staff to meet team, individual and management objectives.
- Cargo inspections
- Security station background
- Hazardous items understanding
- Customer relations skills
- Active listening
- Troubleshooting
- Organizational skills
- First Aid/CPR
- Clerical
- Work ethic
- Team management
- Basic math
- Microsoft Office
- Teambuilding
- Training & Development
- Completed coursework in On going Security Practices with Homeland Security and Emergency Operations
- Contact Tracing with Johns Hopkins University.
- Contact Tracer with MLB
- Covid Test Coordinator for NBA Detroit Pistons Red Zone Employee Testing 2020 /2021 Season.
- TEAM Trainer Course for Alcohol serving in a Stadium or Arena. Certified to teach incoming staff. 2018 certification. Received at Rock Financial Arena, Cleveland,OH.
Advanced Master Gardener 2006
Rhinebeck, NY, 10/2020 - Current
- Performed searches and screening, including occasional physical searching of people and conducted bag searches with constant focus on identifying potentially life-threatening devices.
- Enhanced air traveler security and protection courteously and professionally by operating screening equipment to identify dangerous objects and prevent transport onto aircraft.
- Conducted baggage or cargo screening to verify compliance with governmental regulations using x-ray machines, walk-through magnetometers and hand-held magnetometers.
- Attended ongoing education in Security Screening Protocols.
- Searched individuals and baggage for devices, weapons and other prohibited items.
- Upheld strong customer service standards while completing screenings.
- Monitored and conducted passenger screening.
- Utilized metal detectors, wands and X-ray screening machines to perform thorough check of individuals, belongings and cargo.
City, STATE, 08/2019 - Current
- Coordinated security and safety training for new employees and monitored issuance of facility entry badges, visitors' passes, vehicle permits and trainee passes.
- Checked credentials and issued passes before allowing access to property.
- Operated and maintained x-ray and metal detection devices at building checkpoints.
- Operated scanning equipment to keep entrance lines moving efficiently.
- Responded to emergency situations quickly to minimize risk and injury.
- Circulated among patrons and customers to keep abreast of emergent security situations.
- Searched individuals and baggage for devices, weapons and other prohibited items.
- Provided security presence for over 100 events with up to 40,000 attendees
- Oversaw premises to identify security risks to promote employee and visitor safety.
- Guarded restricted areas to prevent unauthorized entry.
- Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.
City, STATE, 10/2017 - 08/2019
- Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
- Recruited, trained and developed dynamic administrative team, supporting all corporate growth and productivity objectives.
- Interviewed, onboarded, developed and oversaw daily activities of 200 Crowd Managers personnel.
- Monitored office inventory to maintain adequate supply levels and order products.
- Managed administrative processes and prepared key reports and documentation.
- Evaluated employee job performance and motivated staff to improve security.
- Monitored financial bookkeeping for accuracy and compliance, resolving identified discrepancies.
- Planned Security meetings for 50 plus local law enforcement agencies and Directors.
- Managed and distributed staff contact lists to create lines of communication with partners and co-workers.
- Coordinated special meetings and events on behalf of executive leaders.
- Used Aware Manager and Workday to organize vacation, sick leave and work-from-home timing for over 150 employees.
- Managed event staff check-in.
- Answered phone calls, provided information to callers and connected callers to appropriate people.
City, STATE, 03/2014 - 10/2017
- Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
- Collaborated with staff to maximize customer satisfaction.
- Assigned tasks to associates to fit skill levels and maximize team performance.
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School Attended
- FEMA Security Management
- Michigan State University
- John Glenn High School
Job Titles Held:
- TSA Security Screener
- Security Coordinator
- Security Administrative Supervisor
- Crowd Manager-Supervisor
Degrees
- Some College (No Degree)
- High School Diploma
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