Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
Experienced former owner and entrepreneur of an independent small business with over 15 years of experience. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements.
Skills
Business owner
Customer service
Entrepreneur
Fundraising
Hiring
Inventory
Leadership
Managing
Organizational
Press Releases
Promotional materials
Researching
Sales
Strategic
Work History
Transportation Bus Driver, 01/2019 - Current Capital Health Services - The Oaks Of West Kettering – Dayton, OH,
Adhered to all scheduled routes to ensure timely drop-offs and pick-ups at all locations
Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations
Performed all bus driving duties and passenger interaction with professionalism
Anticipated challenges and made proactive decisions to maintain adherence to schedules and routes
Transported passengers safely between destinations while following prescribed routes
Performed all duties with personable communication and professionalism including bus operation and passenger interaction.
MILLER KEYSTONE Mobile Unit Assistant/Driver, 10/2018 - 12/2018 Paper Transport, Inc. – Baldwin, WI,
Drove vehicles to designated sites for blood drives
Assisted in setup and breakdown of equipment at blood drives
Checked vehicle after each shift for any damage and made sure it was properly cleaned and maintained.
Owner, 06/2003 - 09/2018 Clinton Book Shop – City, STATE,
Entrepreneur and small business owner, was responsible for all aspects of the business, providing outstanding customer service, hiring and managing employees, working to build the business by generating new income, all financial aspects including cash flow, P&L, balance sheet, paying debts
Analyzed outcomes, made changes when necessary and developed alternate strategies for constant improvement in ways of doing business
Highly organized with attention to detail
Arranged author and illustrator events for children and adults both on-site and off-site. Worked with local schools, businesses and non-profits to bring author events to their locations
Stayed up on forthcoming books, researching and implementing new ideas
Attended local, regional and national industry shows
Former member of Board of Directors for regional booksellers association
Monitored and analyzed sales records, trends, or economic conditions to anticipate consumer buying patterns
Authorized payment of invoices or return of merchandise
Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints
Planned and coordinated advertising campaigns and sales promotions, and prepared merchandise displays and advertising copy
Education
Adult and Continuing Education: , Expected in - RUTGERS UNIVERSITY - New Brunswick, NJ, GPA:
Currently working towards a Masters in Education, expected completion summer or fall of 2020. Taking courses in ABE, ESL, Literacy, Organizational Leadership, Multicultural Studies, Higher Education, Curriculum, Writing Skills, and more. Also as an employee of Lehigh University I am exploring further education at the university and/or transferring current credits earned to Lehigh University for a masters degree.
Bachelor of Arts: Individualized Studies, Expected in - CENTENARY COLLEGE - , New Jersey GPA:
Additional Information
Founding member of Warren County NJ Habitat for Humanity in the 1990's. Member of the steering committee made up of residents, business leaders and church leaders to form the new chapter. Joined the newly formed chapter's board of directors, serving as the head of Site Selection committee for a number of years. Founder and manager of the Clinton Farmers' Market for 10-years. Creator and producer of the annual harvest festival in the town where my business was located. Planning, fundraising, overall design and management, recruiting volunteers. Family caretaker for over 20-years. Worked with local governments, schools, non-profits, and community based organizations, to design, market, promote events in the local community for my small business. Founding member of a "local first" organization. Testified in both Trenton, New Jersey and Washington D.C., in front of government committee hearings on tax fairness issues and how they relate to small business versus big business, in particular Amazon. Produced thought provoking discussion and events around books, authors, and the issues on people's minds in the local community and world today. Used my business location as a collection point for donated items to help veterans, current members of the armed forces, animals, storm victims and more. Designed and updated business website as needed. Created promotional materials and indoor signage for events. With an entrepreneural spirit, and hands on attitude to get things done, all the while celebrating diversity and helping others
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