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Translator and Assistant Resume Example

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TRANSLATOR AND ASSISTANT
Career Overview
Hardworking and enthusiastic customer service professional, fluent in Spanish and English with 5 years of client interface experience. 
Always focused in solving the client's problem in the most efficient way. Able to deliver a corporate image and cover different business needs and markets. Reliable and committed business professional with comprehensive experience in international purchasing.
Core Strengths
  • Strong organizational skills
  • Client relations
  • Prioritization
  • Team worker
  • Customer targeting
  • Energetic work attitude 
Accomplishments
Translator and assistance
  • Gain recognition of my good work obtaining credits as translator on the latest publication of the Journal.
  • Helping during the final week of preparation for a very important Charity event celebrated year by year.
Assistant Purchasing Manager
  • Enhanced the delivery time of the purchase orders, and reduced delays on shipments.  
  • Improved the relation with suppliers and increased the number of consolidates shipments.
Sales and Airline Ticketing Agent, Customer Service
  • Prominent agent who provided help in foreign offices; Boston and Miami.        
  • Streamlined the process of refunds
​​
Work Experience
Translator and Assistant 06/2014 to 01/2015 Houston Galveston Institute Houston, TX
  • Involved converting psychology documents and articles from one language into another and ensuring that the finished converted articles relay the intended message as clearly as possible.
  • Assisting, formatting, and editing most of the articles published on the International Journal of Collaborative-Dialogic Practices.
  • Proofread end documents and articles and made any necessary changes.
  • Acted as important go ­ between during meetings with foreign psychologists and ensure correct information flow between individuals.
  • Covered the phone/reception, requested information from new clients, especially those of Spanish language.
  • Took notes during oral interpretation and provided feedback.
  • Key Accomplishments Gain recognition of my good work obtaining credits as translator on the latest publication of the Journal.
  • Helping during the final week of preparation for a very important Charity event celebrated year by year.
Assistant Purchasing Manager 01/2010 to 12/2010 Equipar S.A de C.V Mexico, Mexico City
  • Direct negotiation with suppliers around the world mainly: USA, Switzerland, Germany, Israel, China, Italy, among others.
  • Processed all international purchase orders, averaging total annual procurement expenses of $950,000
  • Ensured that materials, equipment and supplies were ordered and timely delivered in order to fulfill process requirements
  • Requested and analyzed quotations concerning items that meet Company specification and checked for reasonableness of price.
  • Assisted the Manager on special projects focused on cost reduction initiatives and process improvement.
  • Contacted suppliers to resolved missed deliveries, short shipments and pricing discrepancies.
  • Order tracking (Backorder) purchasing conditions negotiations with over 30 foreign suppliers Built strong and long term relationships with partners such as: freight forwarders, customs brokers and shipping companies (K&N, DHL, UPS).
Sales and Airline Ticketing Agent Customer Service 01/2004 to 10/2009 TACA International Airlines Mexico, Mexico City
  • Skilled at securing passenger reservations and effectively handling an assortment of booking issues.
  • Courteous Airline Ticketing Agent who routinely exceeds passenger expectations in a consistently fast-paced environment while maintaining quality standards.
  • Customer Service: booking, sales and after-sales, direct channel; Issued personal, business and corporate bookings.
  • Consistently offered a high level of customer service.
  • Conference reporting and reconciliation of daily sales reports.
  • Be TACA´s image for Mexico on its 75th Anniversary.
Educational Background
International Business 2010 Universidad del Valle de México Mexico, Mexico City, Mexico International Business
Diploma: Business 2013 Afico Consultores Queretaro, Queretaro, Mexico Effective Export Plan
Seminar: Commerce 2010 Hessen Group and Buffete Internacional Mexico, Mexico City, Mexico Update of International Trade
Volunteer Experience
Sacred Heart Community Services and Building Skills Partnership BSP San Jose
Tax Preparer
Providing free tax help for low to moderate income families, people with disabilities, non English speaking and the elderly who need assistance preparing their tax returns.
 
ISACA Silicon Valley
Conference Staff
Help with the registration ​of speakers, participants and Board Members.
 
Hispanic Alliance for Career Enhancement (HACE)
Conference Staff
Helping for 3 consecutive years​. Responsible for providing front-line quality service to guests such as, job seekers, sponsors and exponents.
 
San Jose Learning Center
Teacher´s assistant
Assisted students learning ESL to improve verbal and written communication skills.
​
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Resume Overview

Companies Worked For:

  • Houston Galveston Institute
  • Equipar S.A de C.V
  • TACA International Airlines

School Attended

  • Universidad del Valle de México
  • Afico Consultores
  • Hessen Group and Buffete Internacional

Job Titles Held:

  • Translator and Assistant
  • Assistant Purchasing Manager
  • Sales and Airline Ticketing Agent Customer Service

Degrees

  • International Business 2010
    Diploma : Business 2013
    Seminar : Commerce 2010

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