Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality.
Results-oriented Cashier motivated to exceed expectations and deliver exceptional service to meet all customer needs. Resourceful professional with history of increasing sales and decreasing shrinkage while exceeding sales and productivity objectives.
Goal-driven training professional highly effective at working with both students and leadership to develop interesting and successful training programs. First-rate problem-solving, program management and team-building abilities. Bringing [Number] years of [Industry] experience and desiring to take on long-term position.
High-energy [Type] professional familiar with establishing clear training plans and putting together useful support materials to promote advancements in [Type] student learning. Well-versed in operating under tight schedules and with little supervision. Contributes [Number] years of experience in training, teaching and mentoring professionals in corporate environments.
Skills
POS systems
Payment processing
Liquor regulations and compliance
Issue resolution
Coin counting
Customer assistance
Loss prevention
Competitive and consumer market analysis
[Technique] mastery
Presentations and demonstrations
Brand building and awareness
Materials organization
Planning and coordination
Course development
Computer technology
Company policies and procedures
Manufacturing
Lesson planning
Training initiatives
Course materials and supplies
Program management
Student engagement
Industrial technology
Instrumentation
Engineering
Public speaking
Education and Training
North Springs High SchoolAtlanta, GAExpected in – –High School Diploma: - GPA:
Experience
B. Braun Medical Inc. - Trainer Livonia, MI, 12/2020 - Current
Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
Drove sales and add-on purchases by promoting specific item options to customers.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Assisted customers with account updates, new service additions and promotional offers.
Trained new team members in cash register operation, stock procedures and customer service.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Trained newly hired top talent to fill key positions and maximize productivity.
Completed frequent assessments of training materials, structure and success rates in order to enhance program.
Scripted, recorded and uploaded instructional videos for remote learning students.
Implemented artistry and selling techniques in support of new season launches by hosting nationwide [Type] training seminars.
Reduced process gaps by effectively training new hires on best practices and protocols.
Identified areas of concern uncovered during training sessions and suggested methods to reduce risk.
Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
Traveled to meet with [Type] accounts, unveiling new trends, introducing new collections and working directly with key clients to promote brand products and facilitate increased sales and account volume.
Documented participant attendance, engagement and progress.
Maintained strong knowledge of [Area of expertise] by participating in workshops, conferences and online education classes.
Brooks Furniture - Barista/Shift Leader City, STATE, 03/2019 - 01/2020
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Maintained highest standards of conduct and service to support company reputation.
Organized service and seating areas.
Educated customers on beverage menu items and provided samples of daily brews.
Cleaned and sanitized work areas, utensils and equipment.
Greeted guests with pleasant smile and superior customer service.
Operated cash register, collected payments and provided accurate change.
Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
Described menu items to customers and suggested products based on stated preferences.
Increased use of recycling and compost programs through [Action], reducing trash waste by [Number]%.
Monitored cafe for seating availability, safety and wellbeing of guests.
Passed [Number] inspections by following health, safety and sanitation guidelines.
Cross-sold [Type] and [Type] items to customers, boosting store sales to $[Amount] in [Timeframe].
Increased special item sales by [Number]% via daily menus with changing specials.
Weighed, ground and packed coffee per customer orders.
Checked temperatures of freezers, refrigerators and heating equipment on [Timeframe] basis.
Brooks Furniture - Sales Associate City, State, 01/2018 - 08/2019
Recommended optimal merchandise based on customer needs and desires.
Sold various products by explaining unique features and educating customers on proper application.
Offered product and service consultations and employed upselling techniques.
Mixed and matched paints according to customer specifications.
Stayed up to date on store promotions, payment policies and security practices.
Recommended merchandise to customers based on needs and preferences.
Educated customers on product and service offerings.
Best Buy Co Inc. - Sales Associate City, State, 02/2018 - 12/2018
Coached team members on security risks and loss prevention to aid in mitigating store theft.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Offered product and service consultations and employed upselling techniques.
Won store sales competition for [Task], resulting in [Result].
Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more.
Surpassed daily sales goals [Number]% by cross-selling [Product or Service] and promoting additional products.
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