trainer resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Healthcare Administration & Planning and Psychology major with strong communication, computer skills, and leadership skills. Proven ability to work independently or as a team member. Focused, dependable, emotionally stable, and able to adapt effectively to challenging and emergency situations. Top-notch planner, organizer and problem-solver. High-energy tutor familiar with establishing clear training plans and putting together useful support materials to promote advancements in student learning. Well-versed in operating under tight schedules and with little supervision. Knowledgeable Training Specialist successful at developing and overseeing site-based and online training programs. Decisive and disciplined professional with personable style and thorough approach.

  • Communication – Excellent
  • Time Management – Excellent
  • Problem Solving – Excellent
  • Leadership – Excellent
  • Adaptability - Excellent
  • Training initiatives
  • Student engagement
  • Instrumentation
  • Course development
  • Program management
  • Course materials and supplies
  • Brand building and awareness
  • Planning and coordination
  • Documentation and recordkeeping
  • Errand running
  • Correspondence writing
  • Critical thinker
  • Data modeling
  • Clerical support
  • Microsoft Office Suite
  • Records administration
  • Collaboration
  • Billing and coding
  • Data evaluation
  • Project management
  • Scheduling
Trainer, 04/2020 to Current
First American FinancialFremont, OH,
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Provided constructive feedback and positive reinforcement to keep trainees motivated.
  • Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
  • Evaluated individuals regularly for progress or growth potential to guide decisions regarding advancement and additional training.
  • Implemented and facilitated successful training programs to increase employee engagement, retention and productivity.
  • Facilitated orientation and training classes to communicate policies and procedures to new hires.
  • Monitored training effectiveness through observation and metrics analysis.
  • Designed training performance evaluations and provided training follow-up to incorporate feedback into future modules.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
  • Used pallet jacks to move items to and from warehouse locations.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Processed requests and supply orders and pulled materials to successfully prepare orders.
Intern, 12/2019 to 11/2020
CrhCanton, MI,
  • Worked with team members to promote great customer service and pleasant work environment.
  • Supported various program activities, assisting with administrative tasks.
  • Maintained accurate records and files pertaining to departmental areas of responsibility.
  • Assisted in routine research, investigations and special projects to support work of assigned department.
  • Created status reports on operational activities.
  • Assisted with event planning, support and execution of virtual and in-person engagements.
  • Wrote procedures, reports and technical documents in easy-to-understand terminology.
  • Created content for social media platforms to engage and connect with target audiences.
  • Streamlined HR operational efficiencies by updating database files, generating monthly and ad hoc reports and supporting team with photocopying, binding, scanning, faxing, filing and data entry.
  • Explained policies, procedures and services to patients.
  • Communicated with patients with compassion while keeping medical information private.
  • Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
  • Maintained records management system to process personnel information and produce reports.
  • Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
  • Coordinated work activities and scheduling of medical, nursing and physical plant staff.
  • Planned and implemented programs for health care or medical facilities supporting personnel administration and training.
Tutor, 07/2019 to 03/2020
State Of ColoradoDenver, CO,
  • Helped students review and understand previous lessons to make connection with new lesson.
  • Assisted students in finding useful study methods to enhance academic performance.
  • Met with students to clarify and review concepts taught in class and solve specific problems.
  • Provided private instruction to individual or small groups of students to improve academic performance and prepare for academic or occupational tests.
  • Worked closely with students to help develop math and essay writing skills.
  • Utilized positive reinforcement techniques to encourage and motivate students.
  • Designed comfortable tutoring environment conducive to learning.
  • Assessed student progress at each session, making recommendations that increased effectiveness of tutoring and lessons.
  • Conducted study exercises to help student pass class exam or improve scores on standardized tests.
  • Utilized listening and questioning strategies to diagnose student needs and monitor progress.
  • Collaborated with parents and teachers to determine student needs, develop tutoring plans and assess student progress.
  • Coached tutees in study skills, note-taking, organization and time management.
  • Participated in training and development sessions to improve tutoring practices or learn new tutoring techniques.
  • Prepared students for standardized tests, ACT exams and advanced course placements.
Waitress/Server, 08/2017 to 04/2019
Ted’s Montana GrillCity, STATE,
  • Provided exceptional service to high volume of daily customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Responded to ad hoc cleaning duties at end of shift.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
Education and Training
Bachelor of Science: Psychology , Expected in 11/2020 to Tennessee State University - Nashville, TN,
  • Graduated magna cum laude
  • Member of Golden Key National Honor Society, The National Society of Leadership and Success, Psi Chi The International Honor Society in Psychology, Alpha Kappa Mu National Honor Society, Phi Eta Sigma National Honor Society
  • Member of Love You Like A Sister, Inc. and The National Association for the Advancement of Colored People
  • Member of Alpha Kappa Alpha Sorority, Inc.
  • 3.70 GPA
  • Honors College
Bachelor of Science: Healthcare Administration And Planning, Expected in 11/2020 to Tennessee State University - Nashville, TN,

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Resume Overview

School Attended

  • Tennessee State University
  • Tennessee State University

Job Titles Held:

  • Trainer
  • Intern
  • Tutor
  • Waitress/Server


  • Bachelor of Science
  • Bachelor of Science

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