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trainer resume example with 5 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Enthusiastic Team Member eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of expectations and goals and training in how to help others. Motivated to learn, grow and excel in medical and human connections.

Accomplishments
  • Collaborated with team of UNL in the development of Put a Sock in it.
  • Graduated Early
Skills
  • Group and individual instruction
  • Curriculum Creation
  • Goal-setting
  • Employee training
  • Teamwork
  • Training and Development
  • Guest Services
  • Health and Safety Standards
  • Customer Complaint Resolution
Work History
09/2018 to Current
Trainer Briljent Carbondale, IL,
  • Assessed student needs to develop effective training plans.
  • Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Maintained current knowledge of all team position requirements.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Taught new team members correct procedures for all areas of operations.
  • Mentored junior employees to improve performance, food safety and customer service.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted all customers with smile and provided friendly service to professionally handle every need.
  • Trained other employees in customer service, food safety and performance requirements.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Instructed junior team members on protocols and procedures of each station to maximize contributions.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
08/2018 to 10/2019
Associate Cashier Gpm Investments Mesquite, TX,
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Assisted customers by answering questions and fulfilling requests.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Trained in loss prevention, visual merchandising and general sales skills.
  • Answered customer questions regarding merchandise and pricing.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Prioritized helping customers over completing other routine tasks in store.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
08/2017 to 12/2018
Teacher's Aide Community Teamwork Lowell, MA,
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
  • Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities.
  • Supported student learning objectives through personalized and small group assistance.
  • Distributed learning materials such as worksheets, textbooks and supplemental activities.
  • Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
  • Supervised children at parks and on field trips for hands-on lessons about nature and physical environment.
05/2016 to 08/2017
Front Desk Marriott International Carlstadt, NJ,
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Counted cash in register drawer at beginning and end of shift.
  • Assisted customers by answering questions and fulfilling requests.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures.
Education
Expected in 12/2019 to to
High School Diploma:
Waverly High School - Waverly, NE
GPA:

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Resume Overview

School Attended

  • Waverly High School

Job Titles Held:

  • Trainer
  • Associate Cashier
  • Teacher's Aide
  • Front Desk

Degrees

  • High School Diploma

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