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Trainer Resume Example

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TRAINER
Summary

Talented Trainer with expertise in Trainer role. I have a solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with front-line employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills as well as being a dynamic public speaker known for meeting demanding training schedules and exceeding management expectations. Strongly considered to be a valuable asset to any team.

Skills
  • Analytical
  • Project coordination
  • Record-keeping and reporting
  • Planning and execution
  • Organization
  • Training and development
  • Staff leadership
  • Prioritization
  • Audit coordination
  • Process improvement
  • Online-based education
  • Presentations and demonstrations
  • Program management
Experience
Company NameMay 2019 to CurrentLearning Trainer
City, State
  • Reduced process gaps by effectively training new hires on best practices and protocols.
  • Delivered instruction on broad range of topics, integrating audio-visual presentations and training materials.
  • Completed frequent assessments of training materials, structure and success rates in order to enhance program.
  • Created and offered additional materials to enhance training.
  • Proactively identified and solved complex problems related to employee training and management amidst the COVID-19 outbreak.
  • Tested trainees on materials to determine levels of understanding and areas requiring further instruction.
  • Identified areas of concern uncovered during training sessions and suggested methods to reduce risk.
  • Conducted Amnesty training classes training over 150 AFMs across 7 facilities within the network
  • Coordinate NHO and on boarding for new associates.
  • Became 1 of only three AR Master trainers in the region in which I provide continuous support to 6 different buildings.
  • Trained an additional master trainer as well as 6 other Amnesty trainers who in turn have gone on to perform well at their home facilities.
  • 6 individuals i have trained have went on to promote as Floor Health Quarterbacks, or have moved on to become AR Techs.
  • Assisted with the development of the Floor Health section of APPT to ensure new AMs have an understanding of the impact of Floor Health
Company NameAugust 2017 to December 2018Non Commissioned Officer in Charge
City, State
  • Streamlined decision support reporting process by tailoring methodologies and meeting compliance requirements through implementation of training initiative.
  • Managed more than 26 airmen, which included system administrators, NOC operators, QA engineers and project managers.
  • Oversaw over 85 projects, including requirements analysis, training compliance, and community relations.
  • Led operational planning teams to address field and base concerns with minimal delays.
  • Managed administrative needs of group, including record-keeping and report writing, with team of 26 Airmen.
  • Documented internal processes and support procedures and compiled all information into manuals for use in new Airmen training.
  • Created Continuity binders for all roles and responsibilities handled within the department to ensure smooth turnover as new team members were added to the department.
  • Developed training materials in order to train the general audience on multiple subjects including SharePoint, community engagement, Sexual Assault prevention, and stress management
  • Adhered to strict data confidentiality policies to prevent sensitive and classified information leakage.
  • Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
  • Executed new training initiative to improve skills of all team members and develop leaders from within.
  • Reviewed performance reports and used data to develop continuous improvement initiatives.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
Company NameSeptember 2014 to December 2018Knowledge Manager/Sharepoint Administrator
City, State
  • Worked as a part of a team which managed over 7500 SharePoint sites and work spaces for Dyess AFB which acted as a key collaboration tool between several different squadrons and bases improving efficiency and communication
  • Served as the BRM (Base Records Manager) for Dyess AFB ensuring all records properly stored and ensured no sensitive or classified information was leaked
  • Reinvented the system in which SharePoint was managed throughout Dyess AFB, which reduced man hours by 20% and reduced ticket response time by 45%. this lead to the system being adopted throughout the MAJCOM, which includes 8 different Air Force installations. Ultimately resulted in me winning airman of the year for Dyess AFB
  • Created new SharePoint training materials to replace inadequate and out dated training materials that were used prior to my arrival.
  • Led 36 SharePoint Training classes training over 235 users basic and intermediate SharePoint skills
  • Coached new team members on job tasks and performance strategies.
Education and Training
Community College of The Air ForceSome College (No Degree): Business Administration And ManagementCity, State
Warrensville Heights High SchoolHigh School DiplomaCity, State
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Resume Overview

School Attended

  • Community College of The Air Force
  • Warrensville Heights High School

Job Titles Held:

  • Learning Trainer
  • Non Commissioned Officer in Charge
  • Knowledge Manager/Sharepoint Administrator

Degrees

  • Some College (No Degree) : Business Administration And Management
    High School Diploma

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