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Trainer/consultant Resume Example

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TRAINER/CONSULTANT
Professional Summary

Experienced Health information Systems Specialist committed to maintaining cutting edge technical skills and up-to-date industry knowledge. 5 years of great understanding of clinical information systems, and basic clinical and medical workflows, to support clinical and medical staff's optimal use of existing and new clinical information systems.  
Skills
  • VB.Net/C#
  • Excellent problem-solving abilities
  • Windows and Linux
  • Windows Microsoft Suite
  • Strong communication, interpersonal, and organization skills 
  • Proficient and Knowledgeable In Epic
  • Understanding of clinical workflow  
  • Proficiency working with Program management in the Build and implementation  
  • extensive knowledge based of Computerized Physician Order Entry (CPOE),
  • documentation, orders, flow sheets, Power Chart, Progress Note template building. 
Work History
Trainer/consultantJune 2014 to June 2014
University of Michigan - Ann Arbor, MI
  • Trained doctors, Mas, Nurses, and clerical staff 1:1 with Michart (U of M's Epic).
  • Helped Create documentation for implemented processes in the Cancer center Delegated suggestions and duties to other team members regarding opportunities for.
  • improvement in work-related tasks and processes.
  • I Facilitated the understanding of the schedule, treatment plans and therapy plan while affectively defining each folder and their functions.
  • Responsible for ensuring the nurses how to properly chart infusions.
CernerOptimization specialist consultantMay 2014 to June 2014
IU Health - Indianapolis, IN
  • Support Team Documentation
  • Assisted Medical Practices with transition  from Touchworks to Cerner EHR
  • Ensuring providers and clinical staff to having immediate access to PowerNote Documentation & Cerner Orders Professional
  • Diagnosed and troubleshooted Cerner and Windows processing problems and applied solutions to increase office efficiency.
Cerner Certified TrainerApril 2014 to May 2014
Community Health Systems - Easton, PA
  • Provided Training to Physician and Clinical Staff in every specialty for Both Inpatient and Ambulatory
  • Trained Physician in PowerChart Documentation
  • Dragon Nuance Training
  • Answered End-user inquiries regarding computer software and hardware operation  to resolve problems 
  • Instructor-led  for a class size of 12-16
  • Developed training materials  and train users in proper use of EHR software
  • Assessed  clinical education needs and client teaching  needs using adult education methods 
Epic Care consultantApril 2014 to May 2014
John Muir Health - Concord, Ca
  • Provide Radiologist support to Radiology, including Nuclear Med, Interventional Radiology, Ultrasound, Mammography, Fluoroscopy, and MRI.
  • Assist Radiology in the Reading room, facilitating their understanding on how to access reports for dictation in Radiant
  • Coordinated with Command center  to finalize designs and confirm requirements.
  • Diagnosed and troubleshooted Radiant and Windows processing problems and applied solutions to increase  efficiency.
Cerner Trainer/Adoption CoachingMarch 2014
Mayo Clinic - St. James, MN

  • Offered support and coaching in the computerized provider orders entry. Including Power Note, Dynamic Documentation, Message Center.
  • Answer user inquiries regarding computer software or hardware operation to resolve problems. 
  • Develop training materials, and train users in the proper use of software. 
  •  Assess clinical education needs and End user teaching needs using a variety of methods. Nursing and allied health educator/trainer for  nursing classes, and EHR classes
Cerner Certified TrainerJanuary 2014 to February 2014
Cerner Corporation - Kansas City, MO
  • Attended and completed Cerner Certified Trainer Program (CCTP) on Cerner Millennium application Completed general certification which covered Cerner Millennium solutions associated with a hospitalist, emergency care provider, primary care provider, and inpatient nursing in the context of their workflow Certification process included but not limited to
Credentialed trainer/Epic support SpecialistDecember 2013 to February 2014
Reading Hospital - Reading, PA
  • I provided At-the-elbow support, training and supported front desk staff and also ATE the elbow support for Ambulatory physicians.
  • As a Consultant I help facilitate the workflow and understanding of different functions of Cadence such as Insurance verification, Check-in, Check-out
  • Assisted physicians in entering Orders for Labs,and prescriptions
Epic Care support specialist/Script TesterNovember 2013 to December 2013
Wellstar Kennestone Regional Medical Center - Marietta, GA
  • Epic Application Systems
  • Responsible for providing nursing staff and physicians support ATE of the NICU.
  • I walked nurses through their workflow, and helped clinicians navigate through the system.
  • Helped physicians with their computerized physicians order entry, sat with NPs and Physicians to build progress note templates and facilitate their documentation of the progress notes by introducing them to smart phrases and smart lists, and the pulling up of information using smart links.
  • Script tester for Pre-Go Live 
  • Hyperspace, Novell Login testing, TDR Testing report, Share Point Reports
Epic Care 2012 support specialistOctober 2013 to November 2013
UAHN - Tucson, AZ
  •  Epic  support specialist
  • responsible to assess and monitor the learning need of end users.
  • Maintain rapport with end users so they feel comfortable with Epic  system.
  • Responsible to be front line support to the end users.
  • Helped to facilitate the Epic functionality with hands on support.
  • Area supported: NICU and General Peds
Cerner Power Chart specialistJune 2013 to July 2013
Washington Adventist Hospital - Silver Springs, MD
  • Provided support to Nursing Staff and Physicians in Surgical services, which includes OR, Short Stay, PACU.
  • Check- in process, Documentation in Pre-Op, Perioperative documentation, I/O I-view, via PowerForm.
  • Developed work-flow charts and diagrams to ensure End-user documentation team compliance with patient documentation.
Epic Care 2012 SpecialistMarch 2013 to April 2013
Asante Health - Grants Pass, OR
  • Epic Care 2012 support Specialist.
  • Responsible for providing nursing staff and physicians support ATE of the ICU.
  • I was Responsible for triaging problems to correct department.
  • I walked nurses through their workflow, and helped clinicians navigate through the system.
  • Helped physicians with their computerized physicians order entry, and also facilitate their documentation of the progress notes by introducing them to smart phrases and smart lists, and the pulling up of information using smart links.
  • Other things that I helped with included: post partum flowsheet, dishcharge process/
Epic support SpecialistDecember 2012 to December 2012
University Health - Augusta, GA
  • Served as primary source of Go-Live support assisting end users to ensure tasks are completed successfully.
  • Responsible for proactively engage end users (EU); Asses & monitor learning needs of EU, Maintained Rapport with the EU so they feel comfortable with me and the system.
  • I Answered questions, Troubleshooting & any errors, Printing issues, security problems, & enhancements suggestions.
  • Areas of applications that I supported were.
  • InPatient clinical documentation, InPatient Physician order entry& management, Radiant Radiology.
Epic credentialed trainer/RadiantSeptember 2012 to November 2012
Texas Health Resources - Stephenville, TX
  • Provided support to clinicians in Radiant at the Radiology department.
  • My role as a trainer was to delegate a stress-free workflow to help with the tremendous amount of cases that were scheduled in the department.
  • As a facilitator, I demonstrated several tasks and possible workflows such as scheduling multiple orders per study, mammography exam documentation, how to view patients in the ED track Board and Using Radiant for Non interventional Radiologist, Barcoding medications into the MAR.
Epic Trainer support/RadiantSeptember 2012 to November 2012
Texas Health Resources - Terrell, TX
  • I provided At-the-elbow support, training and supporting clinicians in Radiant at the Radiology department and also ATE the elbow support for clinicians for Med Surge and ICU Department.
  • As a Consultant I help facilitate the workflow and understanding of different functions of radiant.
Credentialed trainer/supportSeptember 2012 to November 2012
Texas Health Alliance - Fort Worth, TX
  • 1:1 training with clinicians in Radiant at the Radiology department.  
  • ATE the elbow support For clinicians in the Med surge and ICU Department. such as: logging in/out, filtering and sorting columns, beginning and ending an exam; scheduling an Add-on patient. 
Trainer/consultantJune 2012 to September 2012
University of Michigan - Ann Arbor, MI
  • Trained doctors, Mas, Nurses, and clerical staff 1:1 with Michart (U of M's Epic) 
  • Helped Create documentation for implemented processes in the Med Peds Clinic             
  • Delegated suggestions and duties to other team members regarding opportunities for improvement in work-related tasks and processes. 
  • Facilitated the understanding of InBasket  while effectively defining each folder and their functions.
  • Remote Security Validation  
Cerner support specialistJune 2012
St. Rita's Medical Center - Lima, OH
  • I was able train ATE, supporting nurses and secretary front desk.
  • I helped facilitate a smooth transition to an EMR System.
  • I honed my Skills as a consultant by emphasizing the effects of Interpersonal Communication in an organization such as St.Rita's.
  • In Geriatric/Psych Unit.
  • The aspects of Epic that were taught were Docflowsheets, InBasket, and other common inpatient documentation.
Implementation consultantJune 2012
UCSF Medical Center - San Francisco, CA
  • Supported clinical staff in an inpatient, and ambulatory setting.
  • Areas included radiology, MRI, Neurology interventional radiology, PACU.
  • Helped doctors with CPOE, doc flowsheet, modifying orders, setting preference lists.
  • Coordinated with Radiologists to finalize designs and confirm requirements.
  • Conducted one-on-one tutoring sessions for employees.
Health information systems specialistApril 2012 to May 2012
Trinity Health care - New Albany, OH
  • Ancillary and Physician Coach.
  • one on one PowerNote support
  • Assessed training needs through surveys, interviews with employees, workshops and consultation with managers.
  • Provided Tier 1 and Tier 2 support for End user issues. 
  • Gathered End users' information to determine their issue by analyzing the symptoms and figuring out the underlying problem.
Health information systemsDecember 2011 to January 2012
Shady-Grove Adventist Hospital - silver springs, MD
  • Implementation activation consultant in Cerner Millennium.
  • CPOE.
  • Includes supporting Nurses and doctors in FirstNet, Powerchart, PowerNote,helped support in.
  • The emergency department, documenting in Powerchart for PICU, Triage, registration.
  • Provided level 1 support to Physicians and clinical staff
Consultant/Super UserOctober 2011 to November 2011
Florida Hospital - Orlando, Fl
  • EMR Activation Consultant in PowerChart, PCO,.
  • PowerForm, PowerNote, PowerOrder, Clinical and Nursing Documentation,.
  • ESM/ERM, SurgiNet, FirstNet, PharmNet, CPOE, CareNet, PathNet, RadNet, Security.
  • Assessed training needs through surveys, interviews with employees, work shops and consultation with managers.
  • Investigated and resolved Employees inquiries and complaints in an empathetic manner.
  • Provided an elevated customer experience to generate a great atmosphere of positive change
Health Information Systems specialistNovember 2010 to December 2010
Clarian Ball Memorial Hospital - Muncie, IN
  • Implemented activation CPOE support to physicians and implemented Power plan documentation to nurses and tech support in First Net.
  • San Gabriel Valley Medical Hospital San Gabriel March 2009 EMR Activation Consultant in Cerner Power Chart
  • Implemented Nursing power plans and flow sheets and documentation 
Implementation ConsultantJune 2010 to July 2010
Parkland Health Center and Children's Hospital - Dallas, TX
  • Provided support to Clinical Staff in relation to inpatient electronic documentation, flowsheets and results. 
  • inBasket Kept documentation on any problems that arose        With Epic application including how it was resolved. 
Education
University of West, GA2010Carrollton, GA
Bachelor of Science: BiologyBiology
Devry UniversityCurrent
Bachelor of Science: Computer information systems/ health informaticsGPA: GPA: 3.59

  • Emphasis in Health information Systems
  • Recipient of Career catalyst Scholarship
  • Outstanding Achievement Award
  • Dean's List with GPA of 3.59
Certifications
  • Certified Cerner Systems Professional
Skills
Go-Live, Go live, Cadence, clerical, Coach, coaching, Interpersonal Communication, interpersonal, hardware, Consultant I, Consultant, Conversion, client, data collection, dictation, directing, Documentation, educator, instructor, Notes, meetings, access, Millennium, Novell, Nursing, Optimization, Order Entry, organization skills, personnel, processes, Program management, Progress, quality, fast Learner, Rapport, Reading, San, sat, scheduling, Script, Structured, teaching, team Player, tech support, TRAINER, training materials, Troubleshooting, Validation, View, workflow, workshops
Additional Information
  • "His strong knowledge in both software and tremendous work ethic makes him an outstanding implementation consultant. Valerhy would be a great asset to any company and any go- live implementation and I truly would love to work with him again" - Catherine Bernardo, RN  Epic Credentialed Trainer 
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Resume Overview

Companies Worked For:

  • University of Michigan
  • IU Health
  • Community Health Systems
  • John Muir Health
  • Mayo Clinic
  • Cerner Corporation
  • Reading Hospital
  • Wellstar Kennestone Regional Medical Center
  • UAHN
  • Washington Adventist Hospital
  • Asante Health
  • University Health
  • Texas Health Resources
  • Texas Health Alliance
  • St. Rita's Medical Center
  • UCSF Medical Center
  • Trinity Health care
  • Shady-Grove Adventist Hospital
  • Florida Hospital
  • Clarian Ball Memorial Hospital
  • Parkland Health Center and Children's Hospital

School Attended

  • University of West, GA
  • Devry University

Job Titles Held:

  • Trainer/consultant
  • CernerOptimization specialist consultant
  • Cerner Certified Trainer
  • Epic Care consultant
  • Cerner Trainer/Adoption Coaching
  • Credentialed trainer/Epic support Specialist
  • Epic Care support specialist/Script Tester
  • Epic Care 2012 support specialist
  • Cerner Power Chart specialist
  • Epic Care 2012 Specialist
  • Epic support Specialist
  • Epic credentialed trainer/Radiant
  • Epic Trainer support/Radiant
  • Credentialed trainer/support
  • Cerner support specialist
  • Implementation consultant
  • Health information systems specialist
  • Health information systems
  • Consultant/Super User
  • Health Information Systems specialist
  • Implementation Consultant

Degrees

  • Bachelor of Science : Biology
    Bachelor of Science : Computer information systems/ health informatics

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