Trainer/Cashier Resume Example Disneyland's California Adventure

TRAINER/CASHIER

Summary

Reliable and punctual Sales Associate who possesses an excellent work ethic and more than 5+years in retail. Areas of expertise include inventory, cash management and exceptional customer service. Reliable and friendly who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience.Highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.Upbeat and flexible. Driven and results-focused professional seeking a customer service position in a fast-paced retail environment.

Highlights

Cash handling accuracy
Time management
Detail-oriented
Flexible schedule
Personnel training and development
Superb sales professional
Proficient in MS Office

Inventory control procedures
Loss prevention
Mathematical aptitude
Organized
Excellent multi-tasker
Display design
Strong communication skills

Accomplishments

Awarded many merit increases during the first couple months of employment.
Routinely helped as numerous customers each day in a high-volume retail outlet.
Contributed to a faster work enviourment through increased awarness of customers needs as well as the speediness of delivering the products .
Consistently exceeded daily sales targets each day.

Experience

trainer/cashier Oct 2012 to Current
Disneyland's California Adventure － Anaheim, CA

Processed an average of 150 transactions each day in a timely manner.
Answered customers' questions and addressed problems and complaints in person .
Opened and closed the store, which included counting cash drawers and making bank deposits.
Helped customers select products that best fit their personal needs.
Offered exceptional customer service to differentiate and promote the company brand.
Educated customers on product and service offerings.
Consulted with customers on better ways to assist their needs.
Kept the showroom clean and maintained neat, orderly product displays.
Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Kept current on market and product trends to effectively answer customer questions.
Completed floor replenishment to guarantee size availability and promote customer satisfaction.
Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
Communicated information to customers about product quality, value and style.
Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
Communicated store policy violations to the leadership team in a timely manner.
Offered direction and gave constructive feedback to motivate team members.
Held each team member accountable for achieving brand and performance goals.
Built and maintained effective relationships with peers and upper management.
Attended multiple team meetings each month to voice concerns and offer constructive feedback to others.
Recruited, hired, developed and retained retail talent for the company.
Processed shipments and maintained organized stock shelves.
Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales.
Processed all sales transactions accurately and in a timely fashion.
Informed customers about all product lines and services offered by the company.

teachers assistant (residence relocation) Jan 2011 to Aug 2011
vineyard christian school － Anaheim, CA

Opened and closed the school which included routine cleaning and proper knowledge of closing procedures.
Answered parents and students questions and addressed problems and complaints in person.
Oversaw all daily operations.
Collaborated with other team members to give exceptional service throughout the entire school and teaching experience.
Kept the classrooms clean and maintained neat, orderly equipment and materials
Offered direction and gave constructive feedback to motivate team members.
Built and maintained effective relationships with peers and upper management.

Compassion Ministry Intern/Youth Intern Feb 2010 to Dec 2010
Causeway Coast Vineyard － Colerain, Northern Ireland, UK

Aids patrons in Sunday food giveaway
Processed orders and deliveries each day in a timely manner.
Helped customers receive deliveries to help best fit their personal needs.
Assisted in the preparation and serving of finished meals
Answered customers' questions and addressed problems and complaints in person and via phone.
Educated customers service offerings.
Offered exceptional customer service to differentiate and promote the company.
Collaborated with customer service team members to give exceptional service throughout the entire company's objective.
Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Offered direction and gave constructive feedback to motivate team members.
Built and maintained effective relationships with peers and upper management.
Attended numerous team meetings each month to voice concerns, offer constructive feedback to others, as well as add input for lesson plans.
Processed shipments and maintained organized stock shelves.
Unloaded trucks, stocked shelves and carried products to be used.

Education

High School Diploma, general ed 2009 Canyon High School － Anaheim, Ca, US

liberal arts Concordia University Texas － Austin, TX, US

Awards

Guest compliments 2013
Numerous recognition from leads and management through written acknowledgment (4 keys cards) 2013
After interviewing many applicants, awarded a trainer position.

Extra-Curricular Activities

The Repertory Students Ensemble

Participated in multiple performances as well as coordinated and directed shows. 09/05-06/09

Interests

product review based blogging, creative writing, strategic card games, cooperative board games, reading, martial arts, public speaking, as well as cooking

Languages

Basic Japanese and improving

Community Service

Participated in Canyon High School blood drives
Distributed fully prepared meals for the less fortunate on thanksgiving.
Purchased a Christmas present through a program that assisted in delivery of presents to children who's family couldn't afford them.

Skills

People skills: great sales person , enthusiastic people person, advanced problem-solving, great organizational skills, creative, hardworking.
retail/customer service: Microsoft Office ready, attentive, driven, excellent written and oral communication, able to retain information quickly, self starter, attentive to detail, very precise, works well independently as well as in a group, easy going, optimistic, punctual, as well as always professional.

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trainer/cashier Resume Example

Resume Score: 90%