(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Cheerful and upbeat individual with history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Insightful Twitch streamer and youtuber with three years of experience creating, publishing and managing original and compelling content. Veteran at engaging target audiences on wide range of platforms. Cohesive team player when collaborating with marketing and organizational leaders to drive consistent messaging. Expert at finding win-win solutions. Detail-oriented approach to resolving CRM issues. Diligent hard worker offering seven-year record in team building and customer support with strong aptitude for working with little supervision in remote environments. Competent in listening to customer/team needs, meeting quality standards and staying current on product and service updates. Highly empathetic, supportive, personable, friendly and solution-oriented worker. Customer-focused team player offering expertise in conflict mediation, time management and sales. Dedicated to customer loyalty and satisfaction. Forward-thinking professional with deep understanding of resolving community problems with efficiency and civility. Technologically-savvy with proven customer service, time management and multitasking abilities. Attentive to customer and team needs and ready to break down technical problems to develop effective solutions. I am an energetic Technology Intern offering education in Information Technology and excellent problem-solving skills. Seeking opportunity to develop deeper understanding of the gaming career field while contributing to team success. Deadline-oriented Content Creator with experience in gaming and charity events. Exceptional knowledge of Call of Duty marketing and event promotion. Adept at frequent website and social media posting and relating to multiple demographics and audiences. I am a Hardworking, strong willed reliable team player, with a strong ability in coordinating individuals to get the job at hand done. Offering clear communication skills with a heavy focus on details and community feedback. Highly organized, proactive and punctual with team-oriented mentality. I come to you as an Accomplished Graphic Designer with five years of experience designing high visual solutions. Demonstrated success in pitching concepts, scoping work and delivering assets on time. Fluent in Adobe Creative Suite and Photoshop. People-oriented Team Leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying community needs to develop and deliver creative solutions. Creative Social Media Manager with proven record of success in building brand awareness, increasing followers and partnering with top influencers through cohesive digital strategy. Engaging storyteller with award-winning history in photojournalism and content development. Develops vision and achieves objectives through execution of integrated plans. Team-oriented Social Media Manager with four-year background administering social media accounts. Creative and innovative professional with top skills in web content generation, customer preference analysis and strategy implementation. Solid knowledge of SEO and Google Analytics paired with familiarity of copywriting processes.

  • Hardware understanding
  • Software installations
  • Logging information
  • Issue resolution
  • Software management
  • Team building
  • Customer Service
  • Willingness to learn
  • Patience
  • Computer skills
  • Team management
  • Relationship building
  • Project planning
  • Organization
  • Hard Working
  • Easy-Going
  • Honest
  • Friendly
  • Event planning
  • Digital marketing
  • Consistent brand messaging
  • Marketing understanding
  • Social media proficiency
  • Grammar skills
  • Copywriting, editing and review
  • Self-motivated professional
  • Positive
  • Decision-making
  • Conflict resolution
  • Multitasking
  • Friendly, positive attitude
  • Critical thinking
  • Online marketing and advertising
  • Content generation and asset management
  • Analytical
Education and Training
Greenwood High School Greenwood, SC Expected in 01/2014 High School Diploma : - GPA :
Master I.T Online, Expected in : Information Technology - GPA :
Tigergraph - Content Creator
Denver, CO, 04/2020 - Current
  • Posted useful, creative and timely content on social media, blog and website.
  • Planned, produced and edited video projects to maximize engagement.
  • Monitored website and social media traffic.
  • Utilized well-developed social listening skills to craft valuable original content.
  • Edited photographs and produced graphic design artwork using Gimp and Photoshop.
  • Studied target audience and business offerings to devise effective call-to-action copy.
  • Took and edited photos of Call of Duty products to market and publicize client offerings.
  • Generated day-to-day content calendars to schedule timely posts.
  • Brainstormed creative methods to relate Call of Duty content to target demographics.
  • Created unique content for streaming Call of Duty's marketing and advertising objectives.
The University Of Oklahoma - Tile Setter
Norman, OK, 02/2020 - Current
  • Cut tiles and marble to project specifications by using power wet saws and tile cutters.
  • Used power tools and machinery properly to avoid job site accidents.
  • Provided friendly and knowledgeable service to all customers.
  • Utilized plywood and mortar to level different surfaces before laying marble and tile.
  • Adhered to safety practices in all areas, including lifting, driving and equipment usage.
  • Identified materials and amount of labor required for project completion after reviewing blueprints.
  • Documented daily activities and completed paperwork for each job.
  • Handled over twenty installations each month smoothly.
  • Laid building materials such as ceramic tile, bricks, concrete blocks and glass blocks using mortar or other substances to join.
  • Evaluated and analyzed work area and effectively planned flooring layout for over 200 projects.
  • Used levels, squares and straightedges to align and straighten tiles.
  • Created precise shapes in tile and stone to work around terrain, corners and obstacles.
  • Determined best tile layout to achieve desired pattern and support timely project completion.
  • Achieved professional finishes with expert polishing.
  • Reviewed blueprints and work instructions to determine and execute requirements.
  • Produced high-quality work with power and hand tools and accurate calculations of distances and surface areas.
Spectrum Health - Manager
Stevensville, MI, 03/2014 - 08/2019
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Upheld company's high standards for business via leading by example and encouraging all team members to adhere to corporate policies.
  • Adhered to store policies and procedures to maintain regulatory and legal compliance.
  • Reviewed applications for open positions and made knowledgeable hiring recommendations.
First Quality Enterprises Inc - Inventory Specialist
King Of Prussia, PA, 03/2014 - 08/2019
  • Performed scheduled inventory counts and supply audits.
  • Coordinated inventory, stocking, and ordering.
  • Resolved customer complaints immediately, escalating those that required additional assistance.
  • Completed forecasts to determine needed inventory.
  • Met store customers on floor and discussed needs.
  • Verified prices and computed totals to complete accurate invoices.
  • Streamlined operational efficiencies by supervising inventory cycle counting processes, including accounting and reporting of surplus, product returns and damages.
  • Reduced process lags by efficiently monitoring all inventory receipts and promptly processing changes.

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School Attended

  • Greenwood High School
  • Master I.T

Job Titles Held:

  • Content Creator
  • Tile Setter
  • Manager
  • Inventory Specialist


  • High School Diploma
  • Some College (No Degree)

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