Service-oriented Call Center Customer Support Representative with 10+ years of experience in contact center operations talking to customers over phone, e-mail, online chat or social media to resolve broad range of concerns. Offers strong computer skills in Word, Excel and web-based applications and delivers exceptional communication with keen attention to detail. Multitasks and thinks critically and analytically to problem solve and produce satisfied customers.
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tier 2 customer support rep sup-phone/chat/tier 2 customer support/phone/chat/email support representative
Apple Inc.
locust grove, georgia
tier 2 customer support rep sup-phone/chat/tier 2 customer support/phone/chat/email support representative
Apple Inc.
locust grove, georgia
tier 2 customer support manager-chat/email
Kelly Services-Apple
Locust Grove, Georgia