therapeutic support specialist resume example with 1+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Caring and skilled Therapeutic Support Specialist, passionate about positively impacting programs and helping participants by providing expert support. Familiar with social work and always looking for ways to improve operations and personalize assistance. Well-organized and resourceful with detail-oriented and conscientious approach.

Spent many years with computer experience, and became computer literate and able to type up to 100WPM, work with Microsoft Office and similar software applications. Able to troubleshoot hardware and software problems individually with ease.

  • Critical Thinking
  • Therapy Programs
  • Program Evaluation and Improvements
  • Interdisciplinary Care
  • Computer Literacy
  • Teamwork and Collaboration
Work History
07/2021 to Current
Therapeutic Support Specialist Siteone Landscape Supply, Inc. Dix Hills, NY,
  • Worked in office environment, inputting daily information on clients in foster care.
  • Provided care for more than 50 foster youth, over the course of regular case management and on-call duties.
  • Provides case management services to foster children including but not limited to, advocating on behalf of client and family with social service agencies, court, police, medical, school, and other mental health professionals. Conducts home visits and provides on-going assessments to ensure foster homes remain viable for placements.
  • Provided support to foster children and consultation to foster parents.
  • Establishes formal process for case reviews and information transfer between agencies and referral sources that appropriately meets needs of those agencies/professional referral sources to promote their professional involvement in child’s treatment.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Checked with newly placed children frequently to support comprehensive success and assimilation.
  • Created and updated systems of organization for case service plans and court reports.
  • Provided in-home training and support to foster parents during weekly meetings to help mitigate problems arising from child behavior.
  • Established parental eligibility through frequent meetings and reviewing information.
  • Verified parent and child records to check matches and overall pairing eligibility.
03/2021 to 07/2021
Sales Associate Domino's Norfolk, VA,
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Achieved perfect attendance and on-time record.
06/2017 to 08/2017
Pizza Delivery Driver Dominos's Pizza City, STATE,
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Processed payments by accepting cash, checks and credit and debit card payments.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Maintained organized, safe and clean work areas and complied with company safety and security standards.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
  • Enhanced company's image by complying with uniform and appearance standards to contribute to atmosphere of teamwork and professionalism.
Expected in 06/2021
Bachelor of Science: Psychology
University of The Cumberlands - Williamsburg, KY
  • UC Debate Team Member
  • Elected Captain of UC Debate Team
Expected in 06/2021
Bachelor of Science: Criminal Justice
University of The Cumberlands - Williamsburg, KY
  • UC Debate Team Member
  • Elected Captain of UC Debate Team.

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Resume Overview

School Attended

  • University of The Cumberlands
  • University of The Cumberlands

Job Titles Held:

  • Therapeutic Support Specialist
  • Sales Associate
  • Pizza Delivery Driver


  • Bachelor of Science
  • Bachelor of Science

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