Performance driven professional focused on advancing guest experience and retention efforts.
Enthusiastic team member focused on career development in the hospitality industry and culture of The Walt Disney Company to exceed guest expectations and build longterm patron loyalty. Learn and apply the organizational skills, expertise and corporate culture to development a successful career in hospitality operations and management.
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Consistently promoted and encouraged an enthusiastic experience for all Toy Story ride guests. Improved patron satisfaction while diplomatically reduced ride wait frustration during high volume traffic. Improved guest relations through a concierge approach based on personal research and experience in park and resort properties.
Selected after a multi-level application process being selected to become a volunteer for the Hospice foundation in the West Los Angeles area.
Guided customers in choosing items that reflected personal style and image. Replenished floor stock and processed shipments to ensure product availability for customers to maintain a smooth buying atmosphere. Educated consumers about the quality, value and style of products to influence customer purchases while exceeding customer service expectations.
Selected to assist with the lighting and design for the production of an independent film company.
Graduate class of 2010. Selected as lead in first musical production of "Joesph and the Amazing Technicolor Dream Coat". This was a sold out series that benefited the enhancement of the theater arts program.
Had the opportunity to participate in multiple fund raising activities ranging from local development to national awareness towards cancer.
Physical theater training. Speech and theater workshop. Acting techniques and advanced scene study coursework. Including general course requirements.
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