Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
Jessica Claire 10 years of Quality Assurance experience in Manual testing of Google Play Services, Mobile application (Android & IOS platforms), Set Top Box / IPTV /Google TV with Logitech Revue and in POS (Point-of-Sale) products.
  • Issue Tracking Tools like QC 10.0, JIRA, Clear Quest, Bugzilla, Target Process, Test Track Pro, Test Tracker, Buganizer, Test-Tracker, Test-Rail
  • Automated Testing Tools: POSTMAN REST API, QTP 9.2, See Test, Android SDK, PULSE, ADB commands for API testing
  • Configuration Management Tools: Jenkins, VSS.
  • Databases: MS SQL Server 2005/ 2008, MS Access, Rock Mongo
  • Platforms: J2EE, Java, XML, Mobile (Android, iOS, Blackberry),
  • Mobile Testing Tools: Android SDK, Splunk, Rain feather, aLogcat, iTunes, iPhone
  • Configuration Utility tool:  Charles Proxy, BB Desktop Manager
  • Strong knowledge of different types of testing (Functional, System, Regression). Experience with localization and internationalization testing
  • Well acquainted with the Agile Methodology, other SDLC methodologies & Software Testing Life Cycle (STLC). 
  • Ability to successfully motivate the team, assess the capabilities of individuals and assign appropriate tasks with clear objectives to successful outcomes.  Effectively managed/lead team of 10 QA .
  • Organized and hard-working
  • Excellent interpersonal, communication and organizational skills with proven abilities in Vendor Relationship Management, Quality Management, Team / People Management & Project Planning / Management. 
  • Quick learner and known for delivering on deadlines, despite adverse circumstances and limited resources by team performance optimization. 
Work History
2014 to Current Test Engineer Lead Addx Corporation | Arlington, VA,
  • Being a part of GMS Core team I was involved in successful launch of Google play services.
  • Complete Sign-off the builds to different stages (alpha, beta, Google-wide, and 100%) of the releases.
  • Co-ordination with offshore team for daily sync up on various project activities.
  • Extensively used ADB commands for android testing.
  • Extensively involved in feedback report analysis using PULSe and main driver in triaging bugs with Programme mangers and Test leads and used of buganizer during the process.
  • Extensively contributed to postmortem reports for issues causing respins in production phases.
  • Extensively involved in full end-to-end cycle of testing on android devices FAST using Test-Tracker/Automation /Monkey/walkman/Appurify.
  • Worked directly with QA, engineers, TPM's and client teams to achieve build sign-off 

01/2013 to 08/2013 Quality Assurance Engineer Centene Corporation | Fairlawn, OH,
  • Mobiquity has end-to-end solution provider for caregiver and patient.
  • Mobiquity has developed a full range of solutions for our clients across the healthcare ecosystem, solutions as diverse as medication monitoring, mobilizing medical devices and changing patient behavior.
  • Performed the extensive functional and automation testing for web caregiver using POSTMAN REST Client on different supported devices/browsers.
  • Extensive Patient/Caregiver Ostuka Medical app testing of a product on different handsets devices based on (IOS, Android, and Window's 7) platforms.
  • Extensively used Rock Mongo for analyzing the server side queries.
  • Google Analytics data testing performed for the product.
  • Extensive API testing for Web caregiver application for features (Patient's dashboard info, login, Invite a caregiver).
  • Sound experience in debugging and troubleshooting problems in Linux/Unix based application servers such as Tomcat & Web Sphere environments.

09/2011 to 2013 QA engineer Ring | Seattle, WA,
Current to Current Quality Analyst City Of Hope | Newport Beach, CA,
  • Test cloud based mobile applications from all major carriers such as AT&T, Verizon, and Sprint across various different handsets covering mobile operating systems such as android, iOS, Blackberry, Windows Mobile and J2ME.
  • Managed and performed hands on project planning, auditing of system requirements, creation and certification of documentation, tracking progress metrics and defects and mentoring the team.
  • Conducted status and triage calls with the client and delivered project status.
  • Managed the on-shore and offshore test teams by delegating tasks to the team and tracked the same.
  • Excellent knowledge of QA methodologies, software development processes, testing industry standards, and best practices in software testing, including Agile (Scrum) methodologies.
  • Performing test data set-up in XML for testing and update test data based on the requirements.
  • Working with the development team to create a suite of test data (both input files and expected results) that fully exercises data validation.
  • Research issues using diagnostic tools such as DDMS, Logcat, XCode, Splunk, Firebug, BrewMP, Charles Proxy.

2011 to 11/2011 POS Tester Apex Systems | Lincoln, NE,
  • Performing System testing and provided support for Integration testing of the POS application with Stratus servers through GCRM and other interfaces Extensive testing of POS test set up with devices (printer, scanner, MSR, ISMP, IPod with Sled and Without sled) and also when the devices are offline.
  • Extensively used RADAR for QA activities.
  • Testing applications on iOS 4 & 5 - Communicate with developers, product/project managers, usability engineers and technical support specialists to ensure that the product is fully tested, Setting up the test environments which includes the hardware, software, and network configurations Developing test cases to validate the POS transactions, including process and data flow, reports, and interfaces to stores system Performing Functional, Smoke, Regression, Usability, System Integration testing Testing online orders from Apple Online Services to Enterprise Resource Planning through Shared Resources Platform.
  • Testing on integration of data such as customers, employees, products, and relationships with systems for different applications Validating test Results, logging defects, tracking the defects and generating defect reports using Apple's defect tracking and test management tool - Radar Attended UAT sessions and assisted BA and project manager in organizing UAT sessions effectively.
  • Tracked, Managed and documented the performance of the application during UAT.

2009 to 11/2010 Software QA Engineer Tesla | Oslo, MN,
  • Contributed to the entire Google TV software development life cycle from initial business requirements to deployment & production support.
  • Extensively used Target Process and Test Track client for QA activities.
  • Extensive experience in testing engineering build & system integration testing using Para build server & performed debugging using putty.
  • Extensive knowledge about USB, HDMI interfaces, DLNA and smart TV technologies and testing in TV stack- including AV receiver set top boxes.

05/2008 to 07/2008 Quality Analyst Engineer NDS | City, STATE, India
  • Performed end-to-end testing on cable/satellite based STB solution.

2005 to 04/2008 Trainee Engineer Satyam | City, STATE, India
  • Performed end-to-end testing on cable/satellite based Hathway STB solution.

Certification in high impacted VLSI devices and engineering systems from IIT Roorkee, India.
Expected in Mar 2015 Master of Science | Engineering Managemnt Santa Clara University, Santa Clara, CA GPA: GPA: 3.6/4.0
Engineering Management & Leadership GPA: 3.7/4.0
Expected in 2005 Master of Science | Embedded and VLSI CDAC, Noida, India GPA:
Embedded & VLSI. CDAC, 3.8/4.0
Expected in May 2004 Bachelor of Science | Electronics and communication UP Technical University, Lucknow, GPA: GPA: 3.8/4.0
Electronics and Communication GPA: 3.8/4.0
Topped University in Btech.

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