Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

• Over 15 years of experience in IT industry, involving studying of the user requirements, analyzing, designing, coding, implementation, debugging, testing, deployment and documentation across diverse industries / work environments.

• Experience as a Test Engineer with excellent technical communication skills, collaborative teamwork abilities, and broad technical acumen across full SDLC. Familiar with various tests, including scenario, functional, regression, and UX in Windows and Linux environments.

• Experience as a .NET developer in developing Windows based and web-based applications using .NET technologies such as C#, VB.NET, ASP.NET, ADO.NET, win forms, Server controls, web services, .NET Framework, HTML/XHTML, DHTML, CSS and IIS.
• Experience in developing web pages complying with Web Content Accessibility Guidelines (WCAG) and ability to apply W3C web standards.
• Experience in developing applications front end using HTML 5, DHTML, CSS3, JavaScript framework, MS Access, VBScript.
• Strong experience in implementation of Object-Oriented Languages (OOPS), Object Oriented Application Development (OOAD), Relational Database (RDBMS).


Automation tools: SOAP UI, Control M

  • Manual and automated testing
  • Test script development
  • .Net development: C#.NET, VB.NET
  • Gathering requirements
  • Programming
  • Web development
  • Software Development
  • VBScript
  • Advanced knowledge of C and C++
  • Advanced problem solving skills
  • Oracle database
Work History
Test Engineer, 02/2019 to Current
Charter SpectrumBakersfield, CA,
  • Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
  • Created accurate and efficient test scripts for the IRS tax filing system, Final Integration Testing (FIT) and the Systems Acceptability Test (SAT) projects to manage automated testing of certain products and features.
  • Efficiently executed test scripts using SOAPUI.
  • Identified and tracked defects with Rational Quality Manager (RQM), JIRA and TFS Kanban Board and supported developers in resolving problems by completing additional tests.
  • Operated under Agile and Scrum frameworks to complete releases every 3-4 weeks and well-organized sprints.
  • Collaborated with developers and product owners to stay current on product features and intended functionality.
Software Development Analyst, 08/2005 to 02/2019
AccenturePennington, NJ,
  • Developed flowcharts and diagrams to describe and lay out logical operational steps.
  • Mapped processes to holistically examine business flow and identify improvement opportunities.
  • Collaborated on all stages of systems development lifecycle, from requirements gathering to production releases.
  • Tested websites and performed troubleshooting prior to deployment.
  • Analyzed requirements and designed, developed and implemented software applications for multiple websites.
  • Tested programs and databases to identify issues and make necessary modifications.
  • Prepared test plans and test cases based on [Type] requirement documents for [Software].
  • Collaborated with other developers to identify and alleviate number of bugs and errors in software.
  • Worked closely with clients to establish problem specifications and system designs.
Software Developer, 09/1999 to 08/2005
Ip Secure IncPocatello, ID,

• Designed, documented, and executed test cases and procedures for the CODIS (Combined DNA Index System) system, the national DNA database created and maintained by FBI. Run regression tests when new build released.

• Generated the Final Exam in ASP for a Navy Budget Training Course which is built in Course Builder.

• Developed a traveler information management tool for the Air Force in Coldfusion connected to SQL Server.

• Designed the GUI to manage the Active Directory that is used by the SharePoint Portal Server. The GUI is written in ASP.NET and VB.NET.

• Implemented application in VB to connect to the Microsoft Outlook. Store email content in the database.

• Developed dynamic pages in server-side JavaScript and JSP in BroadVision infrastructure.

• Used ASP and JavaScript to implement a completed dropdown menu for an application to interact with other websites.

• Developed the Travel Database, a web-based application tool for managing government officials’ travel documents. The Travel Administrator can use this application to check if a traveler has the visa, passport and immunization shots he/she needs for the trip. The administrator can also use this application to keep track of the traveler’s trip itinerary. This application is written in ASP with javascript. SQL Server is used to store data.

• Developed an online voting system for the TRSC (Threat Reduction Support Center). This web-based application allows task leaders to nominate their employees to be the candidates of the Employee of the Month (EOM). The members of the EOM Board can vote for the EOM online after the task leaders submitted their nominations. After the chairman of the EOM Board select a winner based on the number of vote each employee gets, an email will be sent automatically to notify the manager.

• Participated in the development of the Overseas Presence Collaboration Zones (OPCZ) prototype, a web-based collaborated system that integrates knowledge management, synchronous communication via instant messenger, threaded discussions, content management and intelligent search. Developed dynamic pages in server-side JavaScript and JSP in BroadVision infrastructure.

• Implemented a dropdown menu for The Human Resource Managers Information System (THRMIS) for Air Force to interact with other websites. Used ASP and JavaScript to extract the data from SQL server and create a dynamic dropdown menu.

• Designed and implemented a web-based database driven application – Arms Control Treaty Information Operating Network (ACTION). The front end of the application was written in DHTML, JAVA applet, JavaScript and XSL (Extensible Stylesheet Language). The backend of the application was written in JAVA servlet to generate XML and will be displayed by XSL (Extensible Stylesheet Language). An Oracle database was used to store the ACTION data.

System Analyst, 06/1998 to 09/1999
Fidelity National FinancialColumbia, SC,

• Worked on the Information Security (INFOSEC) project designed and implemented trusted security filters that are installed in the Command and Control Guard (C2G) to protect the classified material for the C2G project of the Department of Defense. The languages that were used are C and FELT. Sensitive words that are defined by users will be removed when transferring data.

Bachelor of Science: Computer Science, Expected in 06/1998
University of Maryland College Park - College Park, MD,

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