Creation of Job Task List and (JTA) Job Task Analysis (test outline) in preparation for development.
Development of online test items (questions) and content, respond to validation analysis of test items.
Editing of test items (questions) and content for acuracy after online beta testing.
Systems Support Specialist January 2008 to CurrentDigi-Key Corporation － Thief River Falls, MN
Administration of EMC Networker servers - Data backup systems Administration of Symantec System Recovery backup systems - Image-based backups Administration of McAfee ePolicy Orchestrator Servers, McAfee VirusScan Enterprise Administration of PremiSys - Employee and contractor badging security system Administration of vIDix IDvisitor system - Visitor tracking and badging system Administration of Ganz video security systems covering three geographical sites Oversee FM-200 Fire Suppression Systems in server rooms and network closets Administraed Backup Exec System Recovery 2008, 2010 servers - Image-based backups Managed Active Directory - User and group configurations, support.
Test Development Project Manager January 2006 to January 2011Previsor, Inc./Brainbench.com
Recruit, hire, and manage Developers, Validators, and Cleaners (Subject Matter Experts) for online tests Create user accounts, access to system, assign duties, oversee projects, update the database Oversee development of Jobtask lists and (JTA) Job Task Analysis (test outline) for online tests Oversee and manage the online test item development process Ensure projects stay on schedule, and oversee validation of online test item content Evaluate and review the work of the Subject Matter Experts Respond to recommendations from the Editor and make any corrections Process the online test item content and submit test into the system for online beta testing Hire Cleaners to work through test item content after beta testing has completed Responsible for Subject Matter Experts, content, and quality of online tests.
Computer Operator January 2003 to January 2008Digi-Key Corporation － Thief River Falls, MN
Supported and maintained PCs, laser printers, thermal printers Administrated Kronos servers and Kronos SQL servers Maintained Kronos Servers, SAP Server and client systems, Altiris knowledgebase Received training for Crystal Reports, Kronos systems and SQL query programming Received training for Symantec Backup Exec software Performed client PC support for the Catalog and Product Information departments.
Management of laser printer toner ordering and supplies Management of uniterruptable power supply (UPS) purchasing/scheduled maintenance Management of monitors and peripheral computer equipment supplies.
Education and Training
Bachelor of Science : Information Systems, 6 2005American College of Computer and Information Sciences www.accis.edu (currently American Sentinel)Information Systems
Bachelor of Science : Information Systems Security, 5 2013American Sentinel University www.americansentinel.eduInformation Systems Security
Bachelor of Science : Information Technology, 4 2009American Sentinel University www.americansentinel.eduInformation Technology
Master of Science : Information Systems, 3 2008American Sentinel UniversityInformation Systems
Associate of Applied Science : Computer Services and Networking, 12 2003Northland Community and Technical CollegeComputer Services and Networking
Active Directory, Antivirus, Backup Exec, backup, Catalog, content, Crystal Reports, client, database, Editing, Editor, Image, Kronos, laser printers, laser printer, McAfee, McAfee VirusScan, Access, Excel, Microsoft Office, 97, Outlook, PowerPoint, Publisher, Microsoft Windows, Windows, 2000, 98, NT, Word, monitors, Enterprise, network, PC support, power supply, printers, programming, purchasing, quality, SAP, FM, Servers, scripting, script, SQL, Symantec, Task Analysis, validation, video, Visio, Vista
Management EMC Networker backup systems consisting of six servers since 2009 Management McAfee ePolicy Orchestrator servers across two environments since 2008. Includes: Antivirus, Malware, and HIPS control. Management of PremiSys since 2008 - A security badging system that controls door access. Management of Ganz ZNS video servelliance systems since 2010. The system consists of seven Servers across three geographic locations. Oversee destruction of hard drives per HIPPA regulations since 2007. Oversee select areas of PCI DSS requirements pertaining to backup media, badge access, encryption,
American College of Computer and Information Sciences www.accis.edu (currently American Sentinel)
American Sentinel University www.americansentinel.edu
American Sentinel University
Northland Community and Technical College
Job Titles Held:
Systems Support Specialist
Test Development Project Manager
Bachelor of Science : Information Systems , 6 2005 Bachelor of Science : Information Systems Security , 5 2013 Bachelor of Science : Information Technology , 4 2009 Master of Science : Information Systems , 3 2008 Associate of Applied Science : Computer Services and Networking , 12 2003
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