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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Goal-oriented Territory Sales Manager with great pride in exceeding goals and achieving sales quotas. Dedicated to maintaining high level of personal product knowledge and skillfully influencing consumer buying habits. Exercise sound judgment and establish goals to meet aggressive targets.

Experience
01/2019 to Current Territory Sales Manager Fresenius Medical Care | Shreveport, LA,
  • Educated customers on product features and use to provide optimal service.
  • Expedited resolutions to correct customer problems and complaints.
  • Planned and developed strategies to increase sales and territory.
  • Oversaw inventory purchases and sales contracts to keep records current and compliant.
  • Developed and implemented new sales strategies to update product lines.
  • Trained team members on customer service strategies and techniques.
  • Penetrated new markets by investigating competitor products, services and trends.
  • Audited East Texas sales performance and data trends to improve underperforming areas.
  • Formalized sales process to enhance operations and promote acquisition of new customers.
  • Hired and motivated Six-member sales team achieving over $1,250,000 in new sales per year.
  • Serviced accounts every Quarter to offer new product opportunities and sustain solid revenue streams.
  • Discovered sales opportunities by showcasing products and services to interested clients.
  • Increased territory sales by surpassing monthly goal of $60,000 with diligent leadership and expert customer relations.
  • Promoted product and service benefits through facility tours and engaging presentations.
  • Monitored customer complaint trends to drive satisfaction improvements and adjusted operational strategies to reduce issues.
  • Managed account portfolio of Six Hundred Twenty customers while prospecting more than 15 - 20 new leads each week.
  • Guided sales employees in improving presentations, negotiating skills and customer service strategies.
  • Worked closely with Owner using persuasive communication skills and customer relations expertise to close deals with Commercial clients.
  • Met with Owner on Weekly basis to discuss techniques for overcoming objections and closing deals.
  • Consistently maintained and grew revenue and profit margins with strategic Marketing and Team Building.
  • Built and led talented sales team of Six professionals committed to propelling performance within East Texas region via strategic representation of Three different brands.
  • Grew $650,000 territory to $1,250,000 in less than One Year with active management of operations.
  • Achieved 48% increase in sales revenue with $600,000 in new annual sales.
  • Led monthly Territory conference calls with 3 teams to update and align sales objectives.

SKILLS-

- Foundational Computer Skills including Microsoft Office.

- Web Tools i.e. Facebook, Instagram, Pinterest, Twitter and Youtube. Google

Analytics, Drop Box and Skype.

- Leadership, Strong Work Ethic, Problem Solving, Team Building, Integrity,

Navigating Difficult Situations,

NOTE:

I am a Continuous Learner and Believe in Workplace

Diversity. Always working for Best possible outcome.

My Passion for People and Dedication to the Agenda of a Positive Workforce and to Deliver a product that is the Best Representation of my Company matters-

Jessica Claire

01/2014 to 01/2019 Sales & Project Manager Ferguson | Ladson, SC,
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Negotiated and closed deals with minimal oversight.
  • Surpassed Monthly sales goals by 35% by cross-selling CertainTeed products and promoting additional products.
  • Offered product and service consultations and employed upselling techniques.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Processed orders through system and coordinated product deliveries.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas 35% or more.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Prepared cash deposits up to $25,000 with zero discrepancies.
  • Drove sales of Owen Corning and Malarky products by applying proactive nature, knowledge of customer preferences and active listening skills.
  • Recommended merchandise to customers based on needs and preferences.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Mixed and matched paints according to customer specifications.
  • Educated customers on product and service offerings.
  • Drove substantial sales with more than $4,000 in weekly revenue through suggestive selling and by promoting add-on purchases.
  • Recommended optimal merchandise based on customer needs and desires.
  • Stayed up to date on Vendor promotions, payment policies and security practices.
02/1988 to 05/1992 12 Bravo Combat Engineer, 54th Engineer Battalion. United States Army | City, STATE,
  • Maintained M113A3 Armored Personnel Carrier with over $300,000 in equipment with no loss by using Preventive Maintenance Training. Active Combat with over 1,800 Miles Logged without incident.
  • Achieved all Goals on evaluations consistently over 90% on 4 year enlistment through outstanding job duty performance, volunteerism and attention to detail in Weapons Training and Demolition Training..
  • Led diverse training simulations to prepare teams for combat and emergency situations.
  • Performed M113A3 APC Squad Training and Urban Training in close quarters combat in simulation and live-fire exercises, earning Charlie Company Battalion Leadership Award for outstanding performance.
  • Spearheaded Four fire teams during live fire battle drills, close combat training and (MOUT) Military Operations Urbanized Terrain exercises at various locations.
  • Authored daily activity, incident, safety, repair and irregularity reports including equipment and property damage, theft, unauthorized presence or unusual occurrences.
  • Handled all delegated tasks, including Maintenance Oversight and Security Detail..
  • Maintained updated Enemy Nomenclature weapons knowledge through Team Building and Training.
  • Earned reputation for good attendance and hard work.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Completed Basic Training as Squad Leader resulting in Promotion. Completed Advanced Initial Training for Job Assignment.
  • Utilized Military Comms to compile data gathered from various sources.
  • Completed Training Courses- Range Training on 50 Cal., M16A1 w/ M203 Grenade Launcher, M240 Machine Gun Training, M60 A3 Tank Tables and US 9mm Beretta. Demolitions Training, Bridge Construction Training, 5 Ton APC Training. Map Training. First Aid Training. Physical Training.

Service Awards - National Defense Service Medal, Southwest Asia Service Medal, Bronze Service Star. Kuwait Service Medal, Army Service Ribbon.

Education and Training
Expected in | Business Administration And Management University of Maryland - College Park, College Park, MD GPA:
Expected in United States Soccer Federation Class E Lic. | United States Soccer Federation Select Youth Soccer Coach, Tyler, TX, GPA:

East Texas Football Cub - Tyler Texas.

  • 13U Boys Select Soccer Team.
  • Playing in the East Texas Premier League
  • Ranked as high as 45th in North Texas Soccer.
  • Currently Ranked 65th in North Texas.
  • Team School GPA 93%
Expected in 04/1989 High School Diploma | Allen High School, Allen, TX GPA:

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Resume Overview

School Attended

  • University of Maryland - College Park
  • Select Youth Soccer Coach
  • Allen High School

Job Titles Held:

  • Territory Sales Manager
  • Sales & Project Manager
  • 12 Bravo Combat Engineer, 54th Engineer Battalion.

Degrees

  • Some College (No Degree)
  • United States Soccer Federation Class E Lic.
  • High School Diploma

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