Territory Sales Lead Resume Example Anderson Merchandisers

TERRITORY SALES LEAD

Summary

Outgoing and hardworking business professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing 5 years of related experience combined with results-focused and quality-driven approach.

Skills

Systems and automation applications
Key accounts and territory management
Data analysis and reporting
Personnel management
Issue and conflict resolution
Mentoring and coaching
Sales tactics
Complaint resolution
Communications
Relationship development

Project organization
Operational improvement
Planning and coordination
Business operations
Team building
Multi-family property management
New construction
Security systems
Administrative support

Experience

Territory Sales Lead | 09/2011 to 10/2020
Anderson Merchandisers - Overland Park, KS

Mentored newly hired employees by explaining tactics for building sales pipelines.
Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Enhanced data collection accuracy by preparing, authoring and updating communications and policy memorandums.
Ran EQI reports to assess individual and team performance and note areas requiring improvement.
Improved productivity initiatives, coordinating itinerary and scheduling appointments.
Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
Delivered consistent one-on-one and group training sessions to help Sales Merchandisers improve skills and selling techniques.
Collaborated with other Market Sales Manager in meetings to brainstorm new ideas and discuss best ways to handle client issues.
Motivated sales professionals by delivering positive reinforcement and constructive feedback.
Inventory management through sales and inventory reports.
Reviewed customer complaints to determine appropriate methods for resolution.
Strengthened product branding initiatives and coordinated effective marketing campaigns.
Collaborated with MSM on Technology forward ideas to improve daily operations
Created advancement training technology to improve training skills for our people.

Real Estate Investor | 12/2009 to 05/2019
Keys To Your Home, LLC - Kansas City, MO

•Managed day-to-day operations for Residential properties.
Remained aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Enhanced event space quality by partnering with construction crews and contractors to complete maintenance and repairs.
Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
Fully abstracted all leases and entered all pertinent information into data management system.
Oversaw budgeting process for properties, oversaw daily operations and maintenance, Supervised and coordinated work orders.
Inspected properties regularly to identify deficiencies and schedule repairs.
Reviewed and approved or denied invoices related to property costs based on budgetary and contractual specifications.
Ensured timely production of annual rent, operating expense and real estate tax adjustments.
Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
Developed and implemented strategic plan for property management.
Inspected grounds, facilities and equipment to determine repair and maintenance needs.

Retail Merchandising Specialist | 10/2010 to 09/2011
Anderson Merchandisers - Overland Park, KS

Sourced new vendors and suppliers to boost product offerings and increase profit margins at each store location.
Delivered high quality service to customer locations.
Completed on time client projects resulting in new contracts or contract renewals
Improved operations by working with team members and customers to find workable solutions.
Collaborated with others to discuss new client opportunities.
Improved customer satisfaction by finding creative solutions to problems.
Recognized by management for providing exceptional customer service.
Earned reputation for good attendance and hard work.
Answered pertinent calls in a exponential timeframe to answer customer questions.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Handled all delegated tasks, including assigned and unassigned.
Performed site evaluations, customer surveys and team audits.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines

Education and Training

Neosho County Community College - Chanute, KS

Some College (No Degree)

General

Personal Achievements

I have worked In collaboration with Children's Mercy Hospital in promoting the T.A.P.P program Asthma Action Plan. I am an advocate for children with asthma. I had personally won the battle to eliminate smoking in all daycare homes in Missouri! I have worked closely with the Asthma And Allergy Foundation and many doctors.

Resume Overview

Companies Worked For:

Anderson Merchandisers
Keys To Your Home, LLC

School Attended

Neosho County Community College

Job Titles Held:

Territory Sales Lead
Real Estate Investor
Retail Merchandising Specialist

Degrees

Some College (No Degree)

Territory Sales Lead Resume Example

Resume Score: 80%

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