territory manager trainer field sales educator resume example with 14+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Talented Training Specialist well-versed in leading individual and group training devoted to topics like application, ingredients along with selling strategies in skincare and cosmetics. Motivational leader with quality-driven and innovative approach. Looking to offer 20 years of experience in skincare and cosmetics.

  • Decision Making
  • Detail-Oriented
  • Staff Training and Development
  • Relationship Building
  • Salesforce Software
  • Customer Service
  • Networking Events
  • Closing Techniques
  • Direct Sales
  • Lead Generation
  • GoldMine CRM
  • Customer Order Management
  • Cold Calling
  • Client Base Retention
  • Presentations and Public Speaking
  • Sales Targeting
Territory Manager/Trainer/Field Sales Educator, 07/2017 to Current
The WellNew York, NY,
  • Plan events to strategically meet and exceed sales goals.
  • Traveled 95% covering 5 states.
  • Provide high quality customer service along with esthetic recommendations.
  • Analyzed employees' skill levels and implemented new techniques to boost staff knowledge.
  • Presented training information via role playing, simulations and team exercises.
  • Analyzed potential to develop sales opportunities and call plan.
  • Boosted division performance by maximizing territory customer base and profit percentages
  • Discovered sales opportunities by showcasing products and services to interested clients.
  • Educated customers on product features and use to provide optimal service.
  • Trained staff members on effective sales techniques, boosting individual and group goal attainment.
  • Managed expenses and time to maximize productivity.
  • Formalized sales process to enhance operations and promote acquisition of new customers.
  • Expanded territory by successfully cold-calling retail leadership and negotiating profitable contracts.
  • Prospected, identified and cultivated relationships with contacts to promote product lines and solutions.
  • Achieved $1,045,000.00 in new annual sales.
  • Developed and implemented new sales strategies to update product lines.
Esthetician, 08/2017 to 12/2018
Syneos Health, IncFlorence, SC,
  • Provide 4 star customer service.
  • Eminence product knowledge.
  • Provided excellent customer service and skin care treatments to all clients.
  • Educated clients on skin care procedures and products.
  • Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
  • Sold skincare products to patients according to specific needs, boosting overall revenue.
  • Set up patient rooms and sterilized equipment.
  • Collected patient history to analyze patient-specific needs and determine proper skincare treatments.
  • Pursued continuing education to learn new advances in skin condition treatments.
  • Sold salon-exclusive skin care products and encouraged service upgrades.
  • Converted 98% of service customers into product customers.
Event Sales Training Coordinator, 06/2007 to 07/2017
Laura MercierCity, STATE,
  • Executed the certified Laura protocol meeting and exceeding sales goals.
  • Maintained top performer while working to educate and motivate sales associates.
  • Directed makeup application on clients featuring the latest styles and techniques.
  • Plan event to strategically meet and exceed sales goals.
  • Coordinated wide-ranging events for clients, including private parties, corporate events and fundraisers.
  • Cultivated relationships with clients throughout planning process and events to maximize satisfaction and encourage repeat business.
  • Processed deposits and payments, updated accounts and managed paperwork for vendor and customer contracts.
  • Motivated sales professionals by delivering positive reinforcement and constructive feedback.
  • Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
  • Improved productivity initiatives, coordinating itinerary and scheduling appointments.
Business Manager, 06/2015 to 06/2017
ChanelCity, STATE,
  • Coordinating daily reports, goals, scheduling and inventory.
  • Provide high quality customer service with the knowledge of skincare and makeup products.
  • Maintain client records to establish customer relationships.
  • Plan monthly events to attract new clients.
  • Continuing education and research.
  • Interacted with customers and vendors with utmost professionalism to solve various problems.
  • Designed detailed business plans to outline finances, goals and operations of company.
  • Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
  • Trained, managed and motivated employees to promote professional skill development.
  • Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
  • Formed and sustained strategic relationships with clients.
  • Generated daily operational and sales reports for corrective action or continuous improvement.
Education and Training
: , Expected in 06/2009 to Carolina Academy-Paul Mitchell Partner - Gastonia, NC
: Business Administration, Expected in to Central Piedmont College - Charlotte, NC ,
  • Eminence Skin Care product knowledge training.
  • Wrote protocol for Dr. Timm Golueke for Royal Fern skin care to be used in esthetic practice.
  • Thermage, face, eyes and neck areas, Charlotte, North Carolina Image Product and Retail Knowledge, Charlotte, North Carolina PCA Skin Biology and Chemical Peel, Charlotte, North Carolina Skin Medica Product and Retail Knowledge, Charlotte, North Carolina Murad Product and Retail Knowledge, Atlanta, Georgia “Oncology Skincare,” International Aesthetics Instructor, Anne C.
  • Willis, Charlotte, North Carolina “Skin Analysis and Evaluation”, International Aesthetics Instructor, Anne C.
  • Willis, Charlotte, North Carolina Microdermabrasion, Gastonia, North Carolina Aesthetic Massage Systems (Cellulite Reduction and Vascutouch), Gastonia, North Carolina Dermalogica Product Knowledge from International Dermal Institute, Atlanta, Georgia.
  • Le Debut training, Chanel, Charlotte, NC Eminence training, Product and retail knowledge, Charlotte, NC Circadia training, Product and retail knowledge, Charlotte, NC Phytomer training, Product and retail knowledge, Charlotte, NC.

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Resume Overview

School Attended

  • Carolina Academy-Paul Mitchell Partner
  • Central Piedmont College

Job Titles Held:

  • Territory Manager/Trainer/Field Sales Educator
  • Esthetician
  • Event Sales Training Coordinator
  • Business Manager


  • Some College (No Degree)

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