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Temporary Program Technician, GS CO-4 Resume Example

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TEMPORARY PROGRAM TECHNICIAN, GS CO-4
Professional Summary

Enthusiastic Temporary Program Technician with experience supporting program needs and completing projects with little oversight. Eager to contribute to agency success and take on a more independent role through hard work, attention to detail and excellent organizational skills. Extremely motivated to learn, grow and excel with the Farm Service Agency and put my skills to work to cultivate successful working relationships with producers.

Skills
  • Excellent verbal and written communication skills as an active listener
  • Identifying problems and working to resolve the problems swiftly and efficiently
  • Proficient in many computer programs, including Microsoft Office, Outlook, as well as training and experience working with MIDAS, SCIMS, CARS and other farm management programs
  • Strong customer relation skills as a result of having high-respect for each individual
  • Excellent time management and organizational skills
Work History
Temporary Program Technician, GS CO-4, 06/2020 to Current
Platte County Farm Services Office – Columbus, NE
  • Completed all requirements to become an employee of the USDA Farm Service Agency, including all educational requirements, background checks, and training of all computer programs necessary to perform duties as temporary program technician.
  • Adapted to the ever changing work environment due to Covid-19 restrictions, as well as assisting producers to adapt to restrictions whether it be by communicating via phone, faxing/emailing documents for signatures when necessary or brief meetings outside office doors when necessary.
  • Assisted with file organization for acreage reporting and obtaining required signatures from producers or their power of attorney.
  • Interacted with customers professionally by phone, email or in-person to provide information and direct them to appropriate staff member regarding the farm program in question maintaining PII of producers' at all times.
  • Assisted with marketing authorization loan program by preparing file folders for upcoming year.
  • Assisted both CFAP and CFAP2 program applicants by providing program information and criteria, completing applications and obtaining signatures from producers whether in person or via fax/email.
  • Assisted with PLC Program yield updates by educating producers about program, determining proper signatures of land owners and contacting producers if signatures were incorrect, verifying planted acres for each farm and contacting producers for missing yields, and inputting correct data into MIDAS.
  • Assisted in Colfax County FSA office when requested
  • Provided assistance to Program Technicians when requested with their farm programs.
Medical Transcriptionist, 12/2010 to 05/2018
Self-Employed – Humphrey, NE
  • Transcribe and edit a variety of medical reports, such as patient histories, physical examinations, ER visits, operations, and discharge summaries.
  • Transcribed sensitive documents with complete confidentiality, maintaining strict patient and physician confidentiality.
  • Performed freelance work with flexibility to meet employer-set deadlines, utilizing excellent self-discipline and time management skills
Medical Transcriptionist/Accounts Receivable Clerk, 11/2008 to 12/2010
Faith Regional Surgery Center – Norfolk, NE
  • Performed general office duties such as filing, multi-line telephone operation and in-person patient registration
  • Paired orders with invoices, and managed all accounts receivable for surgery center.
  • Transcribed dictation for a variety of medical reports, such as patient histories, operations and discharge summaries.
  • Operated numerous computer programs relating to transcription, accounting and medical records
911 Dispatcher, 11/1999 to 03/2008
City Of Columbus – Columbus, NE
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
  • Working within tight deadlines and stressful, fast-paced atmosphere.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions working towards resolving conflicts and deescalating potentially dangerous situations
  • Responsible for hiring and training all new hire dispatchers and test new hires on acquired knowledge
  • Maintained access to, and security of, highly sensitive materials with access and management of NCIC/NCIS
Education
High School Diploma: 05/1994
Scotus Central Catholic - Columbus, Nebraska
No Degree: BiologyRegis University - Denver, CO
  • Majored in Biology , completing six semesters
Medical Transcription Certification: 06/2008
Career Step - Lehi, UT
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Resume Overview

Companies Worked For:

  • Platte County Farm Services Office
  • Self-Employed
  • Faith Regional Surgery Center
  • City Of Columbus

School Attended

  • Scotus Central Catholic
  • Regis University
  • Career Step

Job Titles Held:

  • Temporary Program Technician, GS CO-4
  • Medical Transcriptionist
  • Medical Transcriptionist/Accounts Receivable Clerk
  • 911 Dispatcher

Degrees

  • High School Diploma : 05/1994
    No Degree : Biology
    Medical Transcription Certification : 06/2008

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