Temporary Program Technician Resume Example Platte County Farm Services Office

TEMPORARY PROGRAM TECHNICIAN

Professional Summary

Enthusiastic Temporary Program Technician with experience supporting program needs and completing projects with little oversight. Enthusiastic and eager to contribute to agency success and take on a more independent role through hard work, attention to detail and excellent organizational skills. Extremely motivated to learn, grow and excel with the Farm Service Agency and eager to put my skills to work enabling me to develop strong relationships and cultivate successful working relationships with producers.

Skills

Excellent active listener leading to outstanding verbal and written communication skills
Identifying problems quickly and working to resolve the problems swiftly and efficiently
Proficient in many computer programs, including Microsoft Office, Outlook, as well as training and experience working with MIDAS, SCIMS, CARS and other farm management programs

Strong customer relation skills as a result of having high-respect for each individual with the ability to adapt to a level of communication comfortable to the customer
Excellent time management and organizational skills

Work History

Temporary Program Technician, 06/2020 to Current
Platte County Farm Services Office – Columbus, NE

Completed all requirements to become an employee of the USDA Farm Service Agency, including all educational requirements, background checks, and training of all computer programs necessary to perform duties as a temporary program technician.
Adapted to the ever changing work environment due to Covid-19 restrictions, as well as assisting the producers to adapt to the restrictions whether it be by communicating via phone, faxing/emailing documents for signatures when necessary or brief meetings outside the office doors when necessary.
Assisted with file organization for acreage reporting and obtaining required signatures from producers or their power of attorney.
Interacted with customers professionally by phone, email or in-person to provide information and direct them to the appropriate staff member regarding the farm program in question.
Assisted with the marketing authorization loan program by preparing file folders for the upcoming year.
Assisted both CFAP and CFAP2 program applicants by providing program information and criteria, completing applications and obtaining signatures from producers whether in person or via fax/email.
Assisted with the PLC Program yield updates by educating producers about the program, determining proper signatures of land owners and contacting producers if signatures were incorrect, verifying planted acres for each farm and contacting producers for missing yields, and inputting correct data into MIDAS.
Assisted in Colfax County FSA office when requested
Provided assistance to Program Technicians when requested with their farm programs.

Medical Transcriptionist, 12/2010 to 05/2018
Self-Employed – Humphrey, NE

Transcribe a variety of medical reports, such as patient histories, physical examinations, emergency room visits, operations, chart reviews, consultation, or discharge summaries.
Review and edit transcribed reports identifying errors in reports and check with physicians to obtain the accurate information.
Transcribed sensitive documents with complete confidentiality, maintaining strict patient and physician confidentiality.
Demonstrated outstanding communication skills in dealing with physicians.
Performed freelance work with flexibility to meet employer-set deadlines, utilizing excellent self-discipline and time management skills

Medical Transcriptionist/Accounts Receivable Clerk, 11/2008 to 12/2010
Faith Regional Surgery Center – Norfolk, NE

Performed general office duties such as filing, multi-line telephone operation and in-person patient registration
Obtain patient insurance information, verify patient insurance benefits and communicate with patients their financial responsibilities
Paired orders with invoices, and managed all accounts receivable for surgery center.
Transcribed dictation for a variety of medical reports, such as patient histories, operations and discharge summaries.
Operated numerous computer programs relating to transcription, accounting and medical records
Complied with federal, state and company policies, procedures, and protocols.

911 Dispatcher, 11/1999 to 03/2008
City Of Columbus – Columbus, NE

Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
Read system maps and caller information, and documented all details in system.
Proved successful working within tight deadlines and fast-paced atmosphere.
Delivered exceptional level of service to each customer by listening to concerns and answering questions working towards resolving conflicts and deescalating potentially dangerous situations
Responsible for hiring and training all new hire dispatchers and test new hires on acquired knowledge
Maintained access to, and security of, highly sensitive materials with access and management of NCIC/NCIS

Education

High School Diploma: 05/1994
Scotus Central Catholic High School - Columbus, Nebraska

No Degree: BiologyRegis University - Denver, CO

Majored in Biology , completing six semesters

Medical Transcription Certification: 06/2008
Career Step - Lehi, UT

Resume Overview

Companies Worked For:

Platte County Farm Services Office
Self-Employed
Faith Regional Surgery Center
City Of Columbus

School Attended

Scotus Central Catholic High School
Regis University
Career Step

Job Titles Held:

Temporary Program Technician
Medical Transcriptionist
Medical Transcriptionist/Accounts Receivable Clerk
911 Dispatcher

Degrees

High School Diploma : 05/1994
No Degree : Biology
Medical Transcription Certification : 06/2008

Temporary Program Technician Resume Example

Resume Score: 80%

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