Experienced working in fast-paced environments demanding strong organizational, technical, and interpersonal skills. Trustworthy, ethical, and discreet committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail-oriented, love a challenge, resourceful in completing projects and able to multi-task effectively.
Computer: Proficient with MS Word and Excel and working in various customer databasesStrong organizational skills
Active listening skills
Sharp problem solver
Energetic work attitude
Large cash/check deposits expert
Store maintenance ability
Inventory control familiarity
Top sales performer
Customer service expert
Answering customers questions and providing friendly service Providing purchase assistance and keeping shelves stocked Assigned primarily to one zone on the sales floor. Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Prevented store losses using awareness, attention to detail and integrity. Organized weekly sales reports for the sales department to track product success. Created new processes and systems for increasing customer service satisfaction.
Answering customer calls and providing excellent customer service Scheduling appointments and assisting with payroll and other general clerical functions. Created new processes and systems for increasing customer service satisfaction. Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax. Guaranteed positive customer experiences and resolved all customer complaints.
Picking up materials and making sure all customers are satisfied with the job. Created new processes and systems for increasing customer service satisfaction. Served as the company's only bilingual Spanish/English customer service representative. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Submit all files to fulfillment center insuring that documentation is correct, and mail distribution and ordering supplies for the office Requested all Accounts Payable invoices and refunds for borrowers. Prevented store losses using awareness, attention to detail and integrity.
Responsible for answering customers questions in a timely and accurate fashion, assisting with refunds, shipping, and orders, as well as opening and closing the store. Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Prevented store losses using awareness, attention to detail and integrity. Excelled in exceeding daily credit card application goals. Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
Answering customers questions in a timely and accurate fashion and providing excellent service. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service. Maintained adequate cash supply in cash drawers in multiple checkout stations. Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Prevented store losses using awareness, attention to detail and integrity. Organized weekly sales reports for the sales department to track product success. Created new processes and systems for increasing customer service satisfaction.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Prevented store losses using awareness, attention to detail and integrity.Achieved high sales percentage with consultative, value-focused customer service approach. Guaranteed positive customer experiences and resolved all customer complaints. Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
Answering, Receptionist, Customer Service, Retail Sales, Customer Service Representative,Cash handling, Documentation, Invoices, Ordering, Closing, Shipping, Payroll, Scheduling, Confident, Databases, Detail-oriented, Excel, Ms Word, Word, Associate, Sales, Sales Floor, The Sales, Answering Phones, Clients, Professional and friendly,Careful and active listener, Multi-tasking
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