SEARCH

Telemarketer Sales Representative Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
TELEMARKETER SALES REPRESENTATIVE
Summary

Highly professional Telemarketer with great creative and interpersonal abilities. Powerful telephone skills and effective performance in high-volume environment. Friendly, persistent and skilled in overcoming objections to close sales.

Skills
  • Mathematics proficiency
  • Performance-driven
  • Persistent
  • Skilled negotiator
  • Mentoring and development
  • Reporting
  • Prospecting skills
  • Inbound and outbound calls
  • Sales expertise
  • Professional speaking abilities
  • Product and service understanding
  • Script use
  • Customer service
  • Team management
  • Problem resolution
Experience
CallCore MediaOrlando, FLTelemarketer Sales Representative05/2020 to Current
  • Utilized scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
  • Contacted private individuals or businesses by telephone to solicit sales.
  • Gave information about available products and services including membership details and purchase advantages.
  • Handled inbound telephone calls from interested customers.
  • Maintained proficiency in revenue and sales.
  • Responded to questions with knowledgeable responses.
Great Value StorageYoungstown, OHJob Site Manager05/2016 to 02/2020
  • Managed daily work assignments by delegating tasks and monitoring progress.
  • Trained all department managers in site safety protocols.
  • Monitored worksite personnel to maintain safety, quality and performance.
  • Retained records of supplies and tools used and tasks performed for each project.
  • Worked closely with customers to understand needs and resolve diverse issues.
  • Supervised day-to-day operations, equipment use and team of employees.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Established and maintained relationships with vendors and liaised with appropriate personnel to access facilities for inspection.
  • Supported staff with general office duties, which included correspondence, filing and creation of spreadsheets during peak periods.
  • Established work schedules and assignments for employees so that each area was properly staffed at all times.
  • Maintained oversight of all common areas and offices, ensuring cleanliness at all times by tidying and removing trash.
CrosMarkPlano, TXRetail Supervisor06/2011 to 05/2016
  • Boosted customer satisfaction with proactive initiatives focused on improved engagement and better service resolutions.
  • Helped each location increase business with improved planning and product line management approaches.
  • Enabled consistent sales by empowering front-line staff with tools to effectively promote products.
  • Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
  • Delivered empathy and persuasive negotiation talents to promote memorable customer experience.
  • Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
InfoCisionAkron, OHNon-Profit Telemarketer01/2006 to 03/2008
  • Resolved average of 350 call inquiries per week to consistently meet performance benchmarks, including speed, accuracy and volume.
  • Utilized scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
  • Collaborated with management to resolve concerns and problem calls.
  • Contacted private individuals or businesses by telephone to solicit sales.
  • Resolved customer complaints by escalating calls to the proper department.
  • Proficient at computer dialing and computer software.
  • Gave information about available products and services including membership details and purchase advantages.
  • Maintained proficiency in revenue and sales.
  • Handled inbound telephone calls from interested customers.
  • Responded to questions with knowledgeable responses.
  • Broke down objections using friendly, persuasive strategies.
  • Maintained and recorded customer information in database.
  • Made 350+ calls per day.
Education and Training
Some College (No Degree):Computer Engineering TechnologyYSU, Youngstown, OH
Associate of Applied Science:Criminal Science12/2010ITT, Youngstown, OH
  • 4.0 GPA
  • Dean's List Honoree Every Semester
Activities and Honors
  • Member, Small Business Association (2008 - present)
  • Member, Alumni Association
Additional Information

Certified in Self-Defense and Disaster Management through my Criminal Justice Training.

Certifications
  • Salesforce
  • After only two months with InfoCision.....I made "Employee of the Month"
  • I consistently made BONUS every month (had to be in the top 5% of the group) to achieve this bonus.
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • CallCore Media
  • Great Value Storage
  • CrosMark
  • InfoCision

School Attended

  • YSU
  • ITT

Job Titles Held:

  • Telemarketer Sales Representative
  • Job Site Manager
  • Retail Supervisor
  • Non-Profit Telemarketer

Degrees

  • Some College (No Degree) : Computer Engineering Technology
    Associate of Applied Science : Criminal Science 12/2010

Similar Resumes

View All
Telemarketer-Sales-Representative-resume-sample

Telemarketer Sales Representative

Holiday Inn Club Vacations

Arlington, Texas