Telemarketer Sales Representative Resume Example
Love this resume?Build Your Own Now
TELEMARKETER SALES REPRESENTATIVE
Summary
Hardworking and reliable associate with strong ability in working with others and working proficiently. Offering a great personality, with a puntual attitude and I perform well with others. Highly organized, proactive and punctual with team-oriented mentality.
Skills
|
|
Experience
04/2017 to 03/2020
Telemarketer Sales RepresentativeSt. Catherine Of Siena － Port Jefferson Station , NY
- Resolved average of 200 inquiries per week to consistently meet performance benchmarks, including speed, accuracy and volume.
- Handled inbound telephone calls from interested customers.
- Broke down objections using friendly, persuasive strategies.
- Developed at least 200 new leads each day.
- Resolved customer complaints by escalating calls to the proper department.
- Made 200 calls per day.
- Helped new telemarketers learn best practices, communication strategies and performance standards.
- Collaborated with management to resolve concerns and problem calls.
- Utilized scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
- Trained new hires and led team of 5 telemarketers.
- Gave information about available products and services including membership details and purchase advantages.
05/2011 to 11/2016
Telemarketer Sales RepresentativeSilverleaf Resorts Inc. － City , STATE
- Handled inbound telephone calls from interested customers.
- Broke down objections using friendly, persuasive strategies.
- Made appointments with interested customers according to schedule availability.
- Developed at least 300 new leads each day.
- Resolved customer complaints by escalating calls to the proper department.
- Made 300 calls per day.
- Helped new telemarketers learn best practices, communication strategies and performance standards.
- Performed clerical and administrative duties like taking messages and transferring calls.
- Collaborated with management to resolve concerns and problem calls.
- Utilized scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
- Gave information about available products and services including membership details and purchase advantages.
- Responded to questions with knowledgeable responses.
- Maintained proficiency in revenue and sales.
- Maintained and recorded customer information in database.
- Proficient at computer dialing and computer software.
05/2007 to 09/2010
SecretaryCaldwell Banker Properties － City , STATE
- Created agendas, meeting notes and other documents to enhance collaborative process.
- Received and routed incoming calls and correspondence to promote timely communication.
- Revised and maintained master calendar for client appointments.
- Composed, proofread and distributed clean and professional business correspondence and internal team communications.
- Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
- Created professional memoranda, letters and make-ready copy for assistants, meeting expected deadlines for distribution.
- Coordinated communications, including taking calls, responding to emails and interfacing with clients.
- Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
- Drafted and corrected professional business letters, internal memoranda and less formal email communication.
- Supported 20 projects with effective scheduling, document coordination and resource coordination.
- Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
- Completed supply orders and maintained appropriate levels of office supplies.
12/2005 to 06/2006
Externship StudentDr. Brooks Office － City , STATE
- Prepared, reviewed and submitted patient statements to determine factual accuracy.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Recorded patient histories and filed supporting clinical data and diagnosis.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Improved patient care and daily task efficiency resulting in smoother operations.
- Completed clinical documentation in accordance with agency guidelines.
- Measured patient peak flows to improve workflow efficiency.
- Identified operational improvements to drive efficiency and quality of care.
- Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
- Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
- Coordinated services with medical and office staff to improve patient satisfaction, engagement and compassionate care.
- Answered appointment calls to streamline office operations.
- Scheduled appointments for patients via phone and in person.
- Communicated with patients by phone and via written correspondence.
- Organized charts, documents and supplies to maintain team efficiency.
- Escorted patients to examination rooms and documented medical histories.
- Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
- Efficiently performed insurance verification and pre-certification and pre-authorization functions.
Education and Training
05/2004
High School DiplomaSouth Hills High School － City, State
06/2006
Certified Medical Assistant: MedicalCareer Centers of Fort Worth － City
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Formatting
- Word choice
- Length
- Measurable results
- Strong summary
- Typos
Resume Overview
School Attended
- South Hills High School
- Career Centers of Fort Worth
Job Titles Held:
- Telemarketer Sales Representative
- Secretary
- Externship Student
Degrees
- High School Diploma
Certified Medical Assistant : Medical
Similar Resumes
