telecommunications tower technician 3 resume example

• Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data.
• Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
• Identified issues, analyzed information and provided solutions to problems.
• Leveraged sweep testing tools and software to test operation of tower transmission components.
• Performed tower construction at heights of [300] feet while maintaining focus on safety at all times.
• Bolted equipment into place using hand and power tools.
• Lifted equipment into position using cranes, rigging tools and gin poles.
• Determined required installation methods and assembled proper tools and equipment to complete projects to specifications.
• Rigged towers, monopoles and rooftops to build new tower or collocate antenna on existing structure under FCC guidelines.

Locations: Dallas and Seattle.

Markets: T- Mobile.

Vendors: NOKIA

• Prepared operational budget and directed proper utilization of company resources to meet objectives( Airscale,Single RAN,MMR,LTE,UMTS & GSM).
• Developed and implemented processes and strategies to achieve operational goals.
• Tracked key performance indicators and enforced quality control measures.
• Facilitated field operations through supervision and direction of field personnel.
• Coordinated and scheduled field personnel to cover operations throughout assigned regional area.
• Performed quality control inspections on phases of field operations.
• Monitored personnel performance to identify opportunities for improvement and develop solutions to productivity issues.
• Collaborated with multiple departments to meet operational deadlines.
• Supervised site investigations, reported issues and escalated those that required further assistance.

• Improved methods for measurement, documentation and work flow management.
• Development tools to analyzed KPIs of degradations in the Cellular Network.
• Coordinated with vendors to identify and procure appropriate equipment necessary for project completion.
• Troubleshot equipment problems.
• Supported team leadership with technological roadmaps and proposals for implementation of emerging technologies or changes to standard protocols.

• Project Leadership CARE RAN Plan execution, creation and activation Features and Optimization Parameters 2G, 3G and LTE in massive sites (500+ sites per night ) Troubleshooting and KPIs Analysis. Features Such as: VOLTE, LTE1617 RLF triggered handover, LTE619 Interference Aware UL Scheduling,Priority Preemtion, RAN1231 HSPA Over Iur,RAN2270 Extension HSPA Over Iur,RAN2221 HSPA+ Over Iur,RAN2250 Enhanced HSUPA IC, TWAMP, LBS, Feature Common BCCH, etc).
• OMS Migrations, Software Upgrades (2G, 3G & LTE) , Execution and creation of Plans (2G, 3G & LTE), Rehoming / Rehosting (2G & 3G), Rollback.
• Creation, deletion, modification and integration for sites 2G, 3G and LTE, implementing plans with CM operation manager, CM Editor and Plan Editor for new sites 2G and 3G, creating plans for new sites, changing parameters in BCFs,BTSs, TRxs, WBTSs, Nodo B, and eNodoB , deleting sites, creating cells in MSSs, integration and load license base stations 2G, 3G and 4G Nokia, creating routes DCN for Ip as ATM, Rehoming of sites between RNCs and BSCs with respective deletion, route changes IP ATM for UMTS base stations Nokia, View, troubleshooting and KPIs analysis, management NetAct 5, 8 ,15, 16.2 & 20, OMS and iOMS.
• Experience in GSM, UMTS & LTE Nokia topology (RNC2600, mcRNC,BSC, MSS, SGSN,MGW, MME,TOP 5000, HSS, HLR, Emil, Megamon). MML and Linux commands.
• Performed vendor specific maintenance with experience in Alarm Monitor, NetAct, OMS,CM Operations, Performance Manager and Plan Editor doing massive parameter changes (execution, plan creation, troubleshooting and KPIs analysis).

• Interacted effectively with site engineering team and field staff to coordinate work that complied with design and construction documents.
• Hired and supervised subcontractors to improve production and meet critical deadlines.
• Managed budget, scheduling, quality assurance, safety compliance and coordination of construction trades and contractors.
• Identified major issues that could arise and provided solutions for these problems.
• Confirmed that construction progressed as scheduled and in compliance with contract specifications.
• Observed construction methods and installations, inspection and testing processes to maintain consistent progress.
• Provided review of design modifications and requests for clarification.
• Prepared documentation that would be used in requests for proposal.
• Monitored construction methods and installations, inspection and testing processes.
• Managed team in troubleshooting efforts that alleviated errors.

• Asserted control over material usage and contractor man-hours to keep projects in line with budgetary restrictions.
• Developed work schedules for team members to maximize shift coverage.
• Initiated onsite safety program and properly trained all team members to decrease injuries.
• Supervised contractor work processes and adherence to project schedule.
• Communicated daily with vendors to keep project fully operational.
• Assumed responsibility for personnel deployed to work site.

• Cultivated project timelines, documentation, processes and updates to develop and manage tactical plans.
• Coordinated and managed internal projects and assignments to deliver seamless rollout.
• Coordinated with management teams to plan, develop, align and execute strategies that would meet client's vision, mission and purpose.
• Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.
• Coordinated projects, including defining scope, managing milestones and maintaining strong relationships with all stakeholders.