Accomplished Telecommunications Engineer with a proven record of establishing rapport with clients and colleagues. Seeking a challenging opportunity to drive diverse corporate initiatives through strategic planning and to achieve company objectives with proactive project management, decisive leadership, and dynamic client relations.
Telecommunications Field Installations and Repair
Analysis and problem solving
Attention to detail
IT support skills
Basic Electrical and Electronic knowledge
Telecommunications TechnicianAug 2000 AT&T － Rosenberg, TexasTroubleshooted electrical/electronic control circuits. Answered customers' questions about products, prices, availability, product uses, and credit terms. Continued internal education and training, Coordinated trunk testing with phone vendors to troubleshoot possible problems. Installed IP, network equipment, and facilities. Verified work order information and receipt of all necessary equipment. and certifications to stay ahead of an evolving financial industry landscape 17 plus years network technician experience. learned new product releases, and increased value to the company and the client base Prepared sales contracts for orders obtained and submitted orders for processing.
InstallerMay 1995 to Jul 2010 Autocraft Electronics － Houston, TX
Explained company offerings to promote products and services to clients. Supervised equipment returns, including obtaining all relevant data. Tested backup batteries, keypad programming, and sirens to diagnose malfunctions.
Install and repair car audio stereo
Install vehicle security system Examined systems to locate problems such as loose connections and broken insulation. Installed alcohol interlock devices in client vehicles.
Supplied technical and customer service support by phone and in person.
Education and Training
High School Diploma, Auto Mechanics1987Ross Shaw Sterling － Houston, TexasHigh school diploma
Certificate of Completion: Fiber Optic with Fusion Splicing2015
Certified Specialist In Fiber Optic Installation and TechnologyNashville State Community College
IT Fundamentals2016CompTiaCompTia IT Fundamentals Certified
Cetification, Cisco IP Network Fundamentals2017Apt CollegeTel 108 Cisco IP Network Fundamental
Hobbies and Interests
* Volunteer Work/Community Involvement
* Good organizational skills.
* High level of attention to detail
* Able to explain technical issue to clients/customers
* Thorough understanding of communication technology
* Proficient in handling variety of electric and cabling equipment
High School Diploma , Auto Mechanics 1987 Certificate of Completion: Fiber Optic with Fusion Splicing 2015 Certified Specialist In Fiber Optic Installation and Technology IT Fundamentals 2016 Cetification , Cisco IP Network Fundamentals 2017
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