Experienced Telecommunications Management professional with over 25 years of expertise in the many aspects of Public Safety Communications Radio Systems. Proven history of project management, employee supervision, grant submission and budgetary analysis. Always committed to providing the best in class communications solutions/ systems for Public Safety First Responders. Driven by the need to continually improve and expand on the various opportunities present to provide advanced features and reliability to First Responders. Highly skilled at all facets of communications system design from the subscriber through the infrastructure and beyond. Service with integrity and true grit with an innovative approach to achieving short and long term departmental goals.
Skills
Communications System upgrades
Program installations
System Performance Analysis
Budget administration
Project Management
System Design and Consultation
Infrastructure Development
Security planning
Negotiations
Grant Submissions
Employee Evaluations and Training
Work History
Telecommunications Systems Supervisor, 04/2018 - Current Pine Belt Mental Healthcare Resources – Purvis, MS,
Directly supervises operations, radio communications team of technicians and vendors
Develops and prepares radio team projects and assists with annual budgets, strategic plans, process improvement plans, technical support documents, policy and procedures, training modules, interagency MOU development, prepares technical specifications for procurement, operational functionality and maintenance
Directs support personnel, provides technical support and guidance to vendors, staff and City and County of Sacramento departments
Responsible for negotiating technology professional services, maintenance and support services contracts
Manages and supports mission-critical public safety infrastructure, communications facilities and ancillaries i.e., P25 radio system, microwave network, subscriber radios, peripheral and ancillaries
Troubleshoots and analyzes problems, manages network configuration to improve efficiency and cost effectiveness based on traffic, usage, and performance
Manages and supports two communications on wheels emergency trailers and numerous cache radios for deployment at special events and during emergencies.
Manages preventive maintenance activities, and scheduled system maintenance
Provides and coordinates communications support and activities prior to and during system Emergencies and provides subject matter expert support for communications technology
Ensures compliance of industry standards, i.e., UL Listing, National Fire Protection Association (NFPA), International Fire Code IFC-510, adherence to City, State and Federal legislation and requirements of Federal Communications Commission (FCC)
Assists in Developmental Review Committee (DRC) process to ensure no impact to public safety system
Conducts long range planning of communications needs to ensure current with emerging technology, compliances and supportive activities
Coordinates training and field exercises for division personnel to ensure preparedness, mitigation, response, and recovery capabilities for incidents of all types
Project coordination with various vendors on projects
Customer advocate when dealing with vendors and contractors to represent First Responders requirements.
Provides training for staffing to ensure industry standards are met
Radio Communications Systems Technician, 11/2010 - 03/2018 COUNTY OF SACRAMENTO DTECH – City, STATE,
Under general supervision plans, designs, installs, and maintains networked radio equipment used to support local government jurisdictions in relation to law enforcement, fire suppression, and general government activities.
Advanced theory of radio communications and electronics including microwave radio theory and operation
Electrical and mechanical theory and operation
800 MHz trunked radio systems, digital microwave, DS1 and DS3 multiplexers, LAN, WAN, computer operations and various software programs
Two-way radio communications • Various tools and instruments used to test and repair electronic and telecommunications equipment
Dispatch consoles systems repair, programming, and troubleshooting; computer software and hardware related to radio dispatch console systems
Basic network systems
Design, installation, operation, and maintenance of wireless communications systems, including telephone and data systems, simulcast trunked radio systems, microwave and complex multi-carrier equipment, automatic switchboards, radio controlled equipment, test devices, and other telecommunications equipment
Engineering practices and principles related to telecommunications and/or network systems
Engineering mathematics and electronics
Applicable federal, state, and local laws, codes, and regulations
Industry standards related to public safety and wireless communications
Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment
Research and evaluate system problems, and recommend solutions
Read and interpret complex infrastructure and electronic system diagrams, blueprints, and design documentation
Troubleshoot problems on trunked radio equipment, digital microwave, and multiplexing carrier equipment
Use hand tools to construct, install, maintain, repair modify and operate electronic equipment, and test complex electronic circuitry
Use precision instruments for measuring radio frequencies, deviation modulation, and other data
Develop and maintain cooperative, effective working relationships with others
Communicate clearly and concisely, both verbally and in writing
Interpret and apply applicable federal, state, and local laws, codes, and regulations
Apply customer service skills, including identification of customer needs and follow up to ensure customer commitments have been met
Collect and compile varieties of data and information; keep accurate records and prepare clear and concise reports
Telecommunications Technician, 04/2008 - 11/2010 State Of California – City, STATE,
2008 – 2010 (State of California PSCD, Ed Janowiak)
Responsible for designing, maintaining and installing Public Safety Communications systems throughout Northern and Central California.
Worked directly with CDF, certified Communications Technician (COMT) as defined by NIMS and participated in providing communications for several major wildland fires.
Worked directly with CDF California Department of Forestry, CHP California Highway Patrol, CDFG California Department of Fish and Game, CDCR California Department of Corrections and Rehabilitation. DOT California Department of Transportation.
Mobile and portable subscriber programming for various manufactures, conventional repeaters, 800 Mhz Smartnet trunking systems and microwave backbone. Responsible for project management and coordination efforts for numerous projects involving CHP and CDF and DOT.
Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution
Planned layouts and ran cable into buildings and through walls, attics and crawl spaces
Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications
Responded to service requests during and after business hours
Developed and implemented performance improvement strategies and plans to promote continuous improvement
Technical Supervisor and RF Systems Engineer, 09/2000 - 01/2008 Delta Wireless And Network Solutions – City, STATE,
Design, engineer, quote, install and maintain complex, commercial and public safety, RF communications systems and dispatch centers.
Remote site installation and maintenance including tower climbing as needed.
FCC licensing as needed for commercial and public safety entities.
General radio bench repair work, programming and template creation.
Schedule, supervise and consult with technical staff of 7 technicians.
Oversee projects of varying fiscal proportions and consult with customers.
Established and scheduled technical training of staff based on industry standards to increase staffing performance and knowledge.
Oversee project management and customer relations.
Over 12 years of extensive computer training, including knowledge of multiple networking environments and business software packages.
(Cisco, MS Office ,Linux) FCC GROL and Journeyman level Certified Electronics Technician.
Education
: Environmental Resources Engineering, Expected in - Humboldt State University - Arcata, CA GPA:
: , Expected in - College of The Redwoods - Eureka, CA GPA:
: , Expected in - San Jose State University - San Jose, CA GPA:
Accomplishments
Northern California APCO 2020 Radio Frequency Technologist of the Year
NICET National Institute for Certification in Engineering Technologies Technical Advisor for test question development ERRCS Systems 2021
CAFAA Calif. Automatic Fire Alarm Assoc, Advisory Panel 2021
NIMS trained and served on the El Dorado County Search And Rescue Team
Certified COMT with State of California 2009, Current FEMA IS-100,IS-200, IS-700 and IS-800 certifications
Project Management for several Public Safety agencies
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