telecommunications specialist 2 resume example with 20 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Experienced field operative with over 25 years of experience in electrical and control systems. Excellent reputation for resolving problems and improving customer satisfaction. Completely familiar with UF Housing systems and layout, including but not limited to fire alarm, wifi, and power generation facilities for above said.

  • System Repair
  • Troubleshooting systems
  • Configuring equipment
  • Device Installation
  • Educating customers
  • Safety practices
  • Documenting activities
  • Equipment upgrades
  • Wireless communication installations
  • Systems analyzation
  • Routine inspections
  • Office installations
  • Equipment installation and maintenance
  • Estimate generation
  • Performance testing
  • Technical troubleshooting
  • Critical Thinking
Work History
Telecommunications Specialist 2, 05/2019 to Current
Johnson Controls, Inc.Menominee, MI,
  • Conducted day-to-day administrative tasks to maintain information files and process paperwork.
  • Leveraged electronic testing equipment to diagnose and solve telecommunications issues and maintained records of systems performance, operations and equipment inventory.
Fire Alarm Technician, 05/2019 to Current
Frederick County Public SchoolsFrederick, MD,
  • Responded to maintenance calls and troubleshot devices.
  • Performed troubleshooting on fire alarm systems, completing on-site repairs or transporting malfunctioning equipment to off-site lab for repair.
  • Commissioned new fire alarm systems, installing related hardware and software required by facilities.
  • Installed, tested and serviced alarm and associated systems for commercial and residential customers.
  • Tested all newly installed fire alarms.
  • Read and understood product manuals and blueprints.
  • Installed and tested fire detection and suppression systems.
  • Identified and reported fire code non-conformance issues to senior personnel and safety inspectors.
  • Administered on-call responses for emergency service assignments, adhering to prescribed response timeframes.
  • Performed annual inspections on fire and security alarm systems under supervision.
  • Performed annual inspections on fire and security alarm systems under supervision of Cable Shop Supervisor.
  • Authored timely reports detailing work order completions, logged malfunctions and other activities.
  • Sustained ongoing expertise in fire and safety regulations, confirming compliance of installed systems.
Electrician, 05/2014 to 05/2019
UF HousingCity, STATE,
  • Worked from ladders, scaffolds and lifts to install, maintain or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
  • Worked with various types of cableways, conduits and other electrical raceways.
  • Used testing instruments such as ohmmeters, voltmeters, ammeters and multimeters.
  • Installed and wired electrical transformers, service panels, and circuit breakers.
  • Read and interpreted electrical, mechanical and architectural drawings and electrical code specifications for wiring layouts.
  • Inspected electrical systems, equipment and components to identify hazards, defects and repair requirements.
  • Stored and maintained power tools and equipment for each job.
  • Planned layout and installation of electrical wiring, equipment and fixtures based on specifications and applicable code.
  • Installed, maintained, repaired and tested equipment for electricity generation and utilization.
  • Demonstrated expertise in use of cable reels, stripping tools, voltage detectors and wire and cable cutters to complete fast-paced work.
  • Launched troubleshooting and tests on equipment post-installation to confirm compatibility and safety of electrical systems.
  • Coordinated with other trades and general contractors to facilitate layout of recessed fixtures and architectural lighting.
  • Analyzed blueprints to diagnose potential electrical hazards and carry out risk assessments prior to starting new jobs.
  • Identified areas of potential state safety code violations and implemented revisions.
  • Enhanced quality control by inspecting condition of equipment and tools.
  • Conducted site visits to plan placement of equipment and interconnection to site's existing electrical system.
  • Tested equipment tools such as oscilloscopes, ammeters and test lamps.
  • Provided high-level technical support by resolving inquiries by phone, e-mail and web consistent with department and team service levels and goals.
  • Maintained detailed documentation through logging of support cases, e-mail and knowledge base articles for client and internal use.
Power Plant Technician, 03/2002 to 07/2016
Miller, Bechtel, Union 1205City, STATE,
  • Kept plant areas clean and ready for inspections to maintain high audit and compliance scores.
  • Documented daily activities in internal system and submitted timely shift reports.
  • Observed equipment in operation, system activities and control readouts on continuous basis.
  • Monitored operations to spot and report on issues for quick resolution.
  • Assigned tasks to team members based upon individual strengths and experience, realizing productivity and workflow improvements within time allowed.
  • Examined buck and boost generators and alternative power sources during a nuclear shut down period and maintenance on said equipment on eight hour basis and adjusted monitoring controls to maintain system integrity and peak operations.
  • Followed established safety protocol, including all Nuclear Regulatory Commission policies with all areas of plant operations.
  • Thoroughly documented all plant activities in daily logs and detailed concerns and issues prior to distributing reports to supervisor.
  • Determined equipment failure issues related to switch gears, generators, transformers and machinery and conducted timely repair work to keep equipment up and running.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Associate of Science: Electrical Engineering, Expected in to Santa Fe College - Gainesville, FL
Fla Department of Education Electricians Certifica: Electrical And Power Transmission Installation, Expected in 03/2005 to NJATC - Gainesville, FL,
High School Diploma: , Expected in 03/1987 to Bradford High School - Starke, FL

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Resume Overview

School Attended

  • Santa Fe College
  • Bradford High School

Job Titles Held:

  • Telecommunications Specialist 2
  • Fire Alarm Technician
  • Electrician
  • Power Plant Technician


  • Associate of Science
  • Fla Department of Education Electricians Certifica
  • High School Diploma

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