|Strong working knowledge of Avaya hardware: S87xx, S8500, S8300, G450, G700, G350, CPOD, Session Manager, AES, Messaging, Avaya Experience Portal, Avaya UC products and CMS Supervisor. *Expert knowledge of Avaya software: CM 6.x, 5.x, Vector Variables, Business Advocate, BSR routing, Network Regions, and IP administration. *Expert knowledge in AAR, ARS and SIP based routing. *Expert in call center applications that make up a contact center solution.|
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