Telecommunications Analyst Resume Example
Love this resume?Build Your Own Now
TELECOMMUNICATIONS ANALYST
Objective
TELECOMMUNICATIONS ANALYST (CCNP:R&S / JNCIS-ENT)
Experienced network technician providing levels 1 through 4 support seeking to obtain a position in Network Engineering, dealing with network configuration, development, support, and/or security.
Key Skills
|
|
Experience
General DynamicsSaco , METelecommunications Analyst01/2013 to Current
- Network Operations Center (NOC) Administer, monitor, and maintain an expanding network infrastructure, improving system performance, and automating system administration.
- Fault handling and escalation point for network related issues, identifying and responding to troubles, liaising with 3rd party suppliers, handling escalation through to resolution.
- Monitor RUNet devices such as Cisco 4500/6500 series routers, Cisco 2950/3560/3750 and other catalyst switches via HP Openview.
- Responsible for the configuration and deployment of Raritan EMX Smart Rack Controllers across New Brunswick, Newark and Camden Rutgers campuses.
- Provide 24x7x365 support ensuring high reliability and worldwide accessibility to high profile resources.
- Experience working with network management tools such as Voyance, HP Openview, and Nagios.
- Provisioning, IP assignment, core network configuration, DNS setup, monitoring and graphing network traffic.
- Troubleshoot and resolve tickets within HDRT as well as communicating directly with.
Ibm CorporationWhite Plains , NYApplication Developer05/2012 to 12/2012
- Write SQL Queries of low to moderate complexity matching detailed specifications for reference data changes for ER Releases of IAS/IWA.
- Develop, execute and analyze unit test plan for low to moderate complexity assignments Assist in supporting applications and systems.
- Conduct problem log research and root cause analysis Created application builds for IAS utilizing Serena PVCS Version Manager and Visual Studio 2008.
- Created installation executables and upgrades for IAS using WISE Package Studio and WinZip.
- Recommend steps for resolution and implement solutions.
Align TechnologyWoburn , MAIT Associate (Network/Production Support)06/2010 to 04/2012
- Network/Production Support) - Marketing/Incentive Administrative System (IAS) Supported nearly 900 Domestic and International users locally and remotely utilizing Serena NetOp and Remote Desktop Connection.
- Identified and solved user issues with connectivity problems in a LAN/WAN/VPN/Wi-Fi environment.
- Installed and configured hardware and software for employees within the Marketing Department.
- Provided daily technical support for e-mail, network, connectivity, telecommunications, peripheral equipment, and system maintenance.
- Configured port mappings and created Visio diagrams for a Cisco Layer 3 switch.
- Installed network printers and provided print server support.
- Performed shakeout and regression tests for IAS to resolve logs assigned on Serena TeamTrack for future releases.
- Coordinated and participated in User Acceptance Testing for the certification of IAS for January and July releases.
Interface, Inc.Salem , NHInternship - Business Analyst / QA Analyst01/2010 to 05/2010
- Reviewed business processes and user/business/ functional requirements. Created work flow and business process models using VISIO for their Request for Change (RFC) services.
- Redesigned and maintained several business requirement documents and reports within Access, including designing SQL queries and creating new reports.
- Worked with QA and Development teams to validate test requirements, resolve design issues and software defects.
- Performed shakeout/regression tests to ensure proper functionality of the UPS Data Capture (UDC) system after modifications and enhancements.
- Executed queries in SQL Server 2008 to ensure data integrity.
Zealous Nation MMACity , STATEWebmaster / Marketing Strategist03/2009 to 03/2010
- Created and maintain company website using HTML, JavaScript and Style Sheets.
- Developed strategic marketing plan to increase awareness.
- Increasing web traffic through targeted online communities and related websites.
Share Of Potters CrossingCity , STATETechnical Support Intern05/2009 to 08/2009
- Diagnosed and troubleshoot faulty hardware.
- Ensured the donated systems would receive latest service patches.
- Updated drivers and anti-virus/spyware software.
Idearc MediaCity , STATEAccount Executive01/2006 to 11/2008
- Executed strategic marketing plans through print and online advertising medias.
- Analyze data and trends to recognize potentials gaps and develop new marketing plans for customer growth.
- Maintain constant analysis of a client's performance throughout the programs implementation.
- Ranked amongst top 5 executives for growth on existing accounts and top 3 for generating new business.
Education
Masters of Science:Business and Information Systems2011New Jersey Institute Of Technology, City, State
- Advanced System Analysis & Design
- Business Process Innovation
- Business Systems Management
- Command and Control Systems
- Design of Emergency Management
- Enterprise Database Management
Bachelor of Arts:Information Systems Security, Auditing and Crisis New Jersey Institute Of Technology, City, State
- Information Systems Auditing & Security
- Computer Forensics
- Computer Systems & Networks
- Computer Systems Security
Certifications
Cisco: CCNP:R&S, CCNA:R&S, CCNA:Security
Juniper: JNCIA-Junos, JNCIS-ENT
CompTIA: Security+
ITIL: Foundation in Service Management
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Completeness
- Formatting
- Word choice
- Measurable results
- Strong summary
- Typos
Resume Overview
School Attended
- New Jersey Institute Of Technology
Job Titles Held:
- Telecommunications Analyst
- Application Developer
- IT Associate (Network/Production Support)
- Internship - Business Analyst / QA Analyst
- Webmaster / Marketing Strategist
- Technical Support Intern
- Account Executive
Degrees
- Masters of Science : Business and Information Systems 2011
Bachelor of Arts : Information Systems Security, Auditing and Crisis
Similar Resumes
