telecommunications specialist 1 resume example with 9 years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary
  • Attentive Police Dispatcher bringing 2 years of experience prioritizing emergency calls to dispatch appropriate services. Calm, compassionate and kind professional with in-depth knowledge of multi-line telephone systems and basic office equipment. Skillful in handling high-tension, emergency situations while accurately relaying information to public safety personnel.
  • Focused HUC adept at providing first-rate to support to hospital administrative and healthcare staff. Offering strengths in problem-solving, administrative support and multi-tasking. Considered valuable team player and compassionate individual with 7 years experience specializing in labor and delivery, nursery, and post-partum practices.
  • Highly motivated and committed hopeful employee with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
  • Map reading skills
  • Computer-aided dispatching
  • Information intake
  • Decision Making
  • Analytical and Critical Thinking
  • Interpersonal Communication
  • Data Management
  • Organization and Time Management
  • Computer Skills
  • Clerical Support
  • Self-Motivated
  • Flexible and Adaptable
Work History
05/2018 to 10/2020 Telecommunications Specialist 1 Danbury Health Systems | New Milford, CT,
  • Assists emergency service agencies by collecting, retrieving, and disseminating information vital to operations
  • Accurately receives and dispatches calls for police, fire, emergency aid/ambulance and animal control
  • Exchange information between multiple service providers and users via telephone, teletype, fax, computer, email and radio
  • Monitor telephones, radios, E-911 equipment, OLETS terminals, mapping system, CADS, and computers associated with Communications Center
  • Communicate with the general public via telephone in a professional and courteous manner
  • Be a master multi-tasker with the ability to maintain a calm professional and helpful attitude in times of emergent and high stress situations
02/2013 to 01/2018 Labor and Delivery Healthcare Unit Coordinator Fresenius Medical Care | Rocky Mount, NC,
  • Identified and facilitated resolution of unit operational problems independently, collaborating with Shift Charge Nurse to resolve complex problems.
  • Achieved appropriate patient flow by admitting, transferring and discharging patients in computer system
  • Communicated and engaged with family and support system to support patient care and satisfaction to each patient experience and situation
  • Received physicians and visitors on unit, identifying, acknowledging and responding to patient, physician and staff needs to meet operational and care needs of parties.
  • Responded to patient call lights to expedite appropriate follow-through.
  • Handle several forms of communication between different units related to staff, patient, visitor needs.
  • Light housekeeping such as cleaning triage, patient rooms, OR's as needed
  • Able to speak, and write in medical terms especially related to pregnancy and delivery complications.
  • Coordinated non-clinical and ancillary services of assigned patient care units.
  • Assembled admissions pages and added new pages to patients' charts.
  • Warmly greeted patients and visitors and made each feel welcome.
06/2011 to 02/2013 Patient Care Technician II St John Urgent Care | City, STATE,
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Collected and transported specimens to prepare for lab testing including performing venipuncture needs.
  • Ran and performed rapid testing for strep, influenza, pregnancy, urine screening, drug testing, RSV
  • Assembled admissions pages and added new pages to patients' charts.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Organized and replenished unit supplies to maintain team readiness for expected demands.
  • Supported patient admissions, discharges and transfers to promote team productivity.
  • Responsible for autoclaving tools used in procedures and correctly labeling and replenishing stock
  • Cleaned and set up each exam and patient rooms between each patient
Expected in to to No Degree | Practical Nursing Central Technology Center - Sapulpa, Sapulpa, OK GPA:

June, 2012-February, 2014

Expected in to to No Degree | Phlebotomy Certification Tri-County Technology Center, Bartlesville,OK, GPA:

August, 2010

Expected in to to Associate of Science | EMT-B/Pre-Nursing Crowder College, Neosho, MO GPA:

differs between 2003-2009 No degree obtained some college

Expected in to to High School Diploma | Southwest R-5, Washburn,Mo, GPA:

May, 2003

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Resume Overview

School Attended

  • Central Technology Center - Sapulpa
  • Tri-County Technology Center
  • Crowder College
  • Southwest R-5

Job Titles Held:

  • Telecommunications Specialist 1
  • Labor and Delivery Healthcare Unit Coordinator
  • Patient Care Technician II


  • No Degree
  • No Degree
  • Associate of Science
  • High School Diploma

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