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Technology Team Member Resume Example

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TECHNOLOGY TEAM MEMBER
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Microsoft Office (4 years)
  • Assisted living
  • Cash register
  • Clients
  • Customer service
  • Special events
  • Filing
  • Focus
  • Strong team member
  • Understanding of technology
  • Team-oriented
  • Proficient in Microsoft office
Experience
03/2020 - 06/2020TargetNewington , CT
Technology Team Member
  • Improved customer satisfaction by finding creative solutions to problems.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved operations by working with team members and customers to find workable solutions.
  • Recognized by management for providing exceptional customer service.
  • Handled all delegated tasks, including cash handling and answering customer questions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Earned reputation for good attendance and hard work.
08/2019 - 09/2019AmazonWindsor, CT
Order Picker
  • Filling customer orders and delivering them to the loading docks to be loaded onthe truck.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Placed products on conveyors for final wrapping and shipment.
08/2015 - 06/2019MarshallsCromwell , CT
Sale Associate
  • Focus on customer service, cleanliness and satisfaction during their shopping experience.
  • Able to operate a cash register for purchases, returns and exchanges.
  • Stocking merchandise and products when they come in or are returned.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Negotiated and closed deals with minimal oversight.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Offered product and service consultations and employed upselling techniques.
  • Recommended merchandise to customers based on needs and preferences.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Communicated with customers about [Product or Service] offerings, including policies, restrictions and refund policies.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
07/2014 - 08/2014Jerome Home New Britain , CT
Therapeutic Recreation Assistant
  • JEROME HOME.
  • Provided creative/artistic activities to assisted living clients.
  • Responsible for activity cart including stocking items, labeling items, and tracking distributed items.
  • Assisted recreation specialist in facilitating groups and individualized interventions.
  • Assisted in set-up, implementation, and clean-up of special events and regularly scheduled events.
  • Documented residence participation during group.
  • Completed all paperwork within required time frames.
  • Created documentation of patient treatment plans, change in treatment, progress and outcome evaluations to facilitate recordkeeping objectives.
  • Coordinated care with patients' family members and caregivers while communicating short and long-range goals.
  • Assessed patients' physical, mental, emotional and social abilities to identify strengths and determine diagnoses.
  • Devised personalized treatment plans, communicated with referring physicians and provided referrals based on patient evaluations.
  • Planned therapeutic and recreation activities aligned with abilities, interests and therapy objectives.
  • Organized and scheduled exercise programs and recreational activities to facilitate physical and emotional health of participants.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Earned reputation for good attendance and hard work.
  • Created agendas and communication materials for team meetings.
Education and Training
2018New Britain , CT
Bachelor of Arts in PsychologyCENTRAL CONNECTICUT STATE UNIVERSITY
  • In progress
06/2015New Britain, CT
High school diploma in General NEW BRITAIN HIGH SCHOOL
06/2015Hartford , CT
Diploma in ArtGreater Hartford Academy of the Arts
05/2020Farmington , CT
Certificate in Legal SecretaryTunxis Community College
Personal Information
  • Team player
  • Creativity
  • Great customer service
  • Ability to work under pressure
  • Adaptability
  • Problem solving skills
  • Data entry (2 years) Wilderness school (2010-2015):
  • Learned to work as a team
  • Taught to be thorough and detail-oriented.
  • Good problem solving and decision making 2
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Resume Overview

Companies Worked For:

  • Target
  • Amazon
  • Marshalls
  • Jerome Home

School Attended

  • CENTRAL CONNECTICUT STATE UNIVERSITY
  • NEW BRITAIN HIGH SCHOOL
  • Greater Hartford Academy of the Arts
  • Tunxis Community College

Job Titles Held:

  • Technology Team Member
  • Order Picker
  • Sale Associate
  • Therapeutic Recreation Assistant

Degrees

  • Bachelor of Arts in Psychology
    High school diploma in General
    Diploma in Art
    Certificate in Legal Secretary

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