Technology Team Member Resume Example
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TECHNOLOGY TEAM MEMBER
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Skills
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Experience
03/2020 - 06/2020Downeast OutfittersGilbert , AZ
Technology Team Member
- Improved customer satisfaction by finding creative solutions to problems.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Improved operations by working with team members and customers to find workable solutions.
- Recognized by management for providing exceptional customer service.
- Handled all delegated tasks, including cash handling and answering customer questions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Earned reputation for good attendance and hard work.
08/2019 - 09/20197-Eleven, Inc.Broadway , VA
Order Picker
- Filling customer orders and delivering them to the loading docks to be loaded on the truck.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Placed products on conveyors for final wrapping and shipment.
08/2015 - 06/2019MarshallsCity , STATE
Sale Associate
- Focus on customer service, cleanliness and satisfaction during their shopping experience.
- Able to operate a cash register for purchases, returns and exchanges.
- Stocking merchandise and products when they come in or are returned.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Mentored team members in mastering sales techniques to consistently exceed objectives.
- Sold various products by explaining unique features and educating customers on proper application.
- Negotiated and closed deals with minimal oversight.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Offered product and service consultations and employed upselling techniques.
- Recommended merchandise to customers based on needs and preferences.
- Stayed up to date on store promotions, payment policies and security practices.
- Demonstrated products to customers, discussed features and redirected objections to capture sales.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Communicated with customers about [Product or Service] offerings, including policies, restrictions and refund policies.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Observed customer behaviors to identify security threats and escalate concerns to supervisors.
- Helped customers sign up for loyalty programs and submitted completed paperwork.
07/2014 - 08/2014Jerome HomeCity , STATE
Therapeutic Recreation Assistant
- JEROME HOME.
- Provided creative/artistic activities to assisted living clients.
- Responsible for activity cart including stocking items, labeling items, and tracking distributed items.
- Assisted recreation specialist in facilitating groups and individualized interventions.
- Assisted in set-up, implementation, and clean-up of special events and regularly scheduled events.
- Documented residence participation during group.
- Completed all paperwork within required time frames.
- Created documentation of patient treatment plans, change in treatment, progress and outcome evaluations to facilitate recordkeeping objectives.
- Coordinated care with patients' family members and caregivers while communicating short and long-range goals.
- Assessed patients' physical, mental, emotional and social abilities to identify strengths and determine diagnoses.
- Devised personalized treatment plans, communicated with referring physicians and provided referrals based on patient evaluations.
- Planned therapeutic and recreation activities aligned with abilities, interests and therapy objectives.
- Organized and scheduled exercise programs and recreational activities to facilitate physical and emotional health of participants.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Earned reputation for good attendance and hard work.
- Created agendas and communication materials for team meetings.
Education and Training
2018City, State
Bachelor of Arts in PsychologyCENTRAL CONNECTICUT STATE UNIVERSITY
- In progress
06/2015City, State
High school diploma in General NEW BRITAIN HIGH SCHOOL
06/2015City, State
Diploma in ArtGreater Hartford Academy of the Arts
05/2020City, State
Certificate in Legal SecretaryTunxis Community College
Personal Information
- Team player
- Creativity
- Great customer service
- Ability to work under pressure
- Adaptability
- Problem solving skills
- Data entry (2 years) Wilderness school (2010-2015):
- Learned to work as a team
- Taught to be thorough and detail-oriented.
- Good problem solving and decision making 2
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Resume Overview
School Attended
- CENTRAL CONNECTICUT STATE UNIVERSITY
- NEW BRITAIN HIGH SCHOOL
- Greater Hartford Academy of the Arts
- Tunxis Community College
Job Titles Held:
- Technology Team Member
- Order Picker
- Sale Associate
- Therapeutic Recreation Assistant
Degrees
- Bachelor of Arts in Psychology
High school diploma in General
Diploma in Art
Certificate in Legal Secretary
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