Technology Sales Specialist Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Summary of Qualification:

Ability to work with diverse audiences and anticipate needs or problems swiftly. Experienced in leading teams, delegating work, enforcing policies, and ensuring assigned tasks are complete. Capable of working in fast-paced environments and applying exceptional multitasking skills. Able to analyze, test, troubleshoot, and evaluate existing network systems, such as local area network, wide area network, and internet systems or a segment of a network system. Able to perform network maintenance to ensure networks operate correctly with minimal interruption. Experienced AWS Cloud Practitioner with over 5 years of experience in AWS cloud industry. Excellent reputation for resolving problems and improving customer satisfaction.

  • Client-Server Networking
  • Project Management
  • French Speaking
  • Linux Networking and programming Skills
  • Compliance reviews
  • Consultative sales techniques
  • Needs analysis
  • Supervision skills
  • Relationship-Building
  • Organization and Time management
  • Good listening skills
  • Flexible & Adaptable
  • Microsoft Office
  • Architectural Illustration
  • Software system development
  • Software Analysis
  • Software Architecture
  • Service-Oriented Architecture
  • Architecture improvements
  • Mentoring and training
  • Database management software
  • Testing and maintenance
  • Kubernetes methodology
  • Terraform
  • AWS Practitioner
  • Expertise in AWS Cloud
Work History
Technology Sales Specialist, 05/2017 to Current
Umpqua Bank Corp Chico, CA,
  • Ability to build and maintain relationships with store employees and store customers.
  • Ability to self-train, coach others and have product knowledge.
  • Ability to maintain product and displays to clients’ standards (merchandising).
  • Ability to represent clients’ product and driving sales.
  • Gained customer acceptance by demonstrating cost reductions and operations improvements by 80%.
  • Submitted monthly reports, including booking forecasts, monthly highlights and CRM entries.
  • Reviewed all customer inquiries to understand project scope while managing internal delivery mechanisms.
  • Identified sales opportunities by assessing environment and devising and implementing winning strategy.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Customer Solutions Associate, 04/2017 to Current
Sonic Drive-In Howe, TX,
  • Ability to take inbound calls, help others to their past and present relations.
  • Ability to work in collaborative team environment, be responsible for own success and work along like-minded group of friendly, helpful and supportive teammates.
  • Boosted sales revenue by skillfully promoting diverse ancestry kits options.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Suggested new procedure to persuade cancelling customers to stay with company, resulting in 60% decrease in cancellations.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals by 75%.
  • Helped customers registered for account, activated their DNA kits and also provided results by giving explanation and making them comprehend their ethnicity.
  • I've also gone as far as helping customers rediscover their linage and sometimes find family member that have been looking for, for long time.
Driver, 09/2015 to 04/2017
Brian Head Resort Cedar City, UT,
  • Ability to dress nice, looked professional and greeted passenger with open door.
  • Established positive conversation with passenger.
  • Ability to provide safe trip and make all passenger’s experience unforgettable experience with Uber.
  • Upheld high standards of professionalism and discretion when transporting customers.
  • Performed 10,000+ trips over 3 years period of time.
Custodian, 06/2013 to 05/2014
Medically Maintained City, STATE,
  • Managed cleaning and maintenance supplies in cost-effective manner.
  • Trained over 10 new employees in proper use of janitorial equipment, products, chemicals, and techniques.
  • Dusted and polished furniture and woodwork with specific solutions meant for certain surfaces.
  • Mopped, polished, vacuumed, striped and waxed flooring.
Associate of Applied Science: Information Technology –Network Systems Administration, Expected in 2016
ITT Technical Institute - Hanover, MD
  • Dean's List 2016
  • Graduated with 3.91 GPA
  • Graduated in Top 5% of Class
  • Coursework in Physical Networking, Linux Networking and Database Concepts
  • Professional development completed in Network Systems Administration Capst
: , Expected in 2007
Bladensburg High School - Bladensburg, MD
GPA: 3.8
  • Certified Cloud Practitioner, AWS Cloud - Renewed in January of 2021.
Anything sports and arts

For my free time, I love to watch and play sports. Some of the few that i really love, are soccer, American football, basketball, baseball and golf. I was born in Africa, so I grew up playing soccer. I went to it every time i needed to ease some stress. I also used it as a way to stay fit and in shape as health is one of my top priority aspects of my life. I preach and dwell in it. Also as an alternative, I workout during seasons that I am unable to play soccer such as winter and spring seasons as it is always very cold or raining.

As a hobby I also love to write songs and record studio ready engineered musics.

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Resume Overview

School Attended
  • ITT Technical Institute
  • Bladensburg High School
Job Titles Held:
  • Technology Sales Specialist
  • Customer Solutions Associate
  • Driver
  • Custodian
  • Associate of Applied Science

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