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technology manager and digital transformation lead resume example with 17+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
QUALITY ASSURANCE | SERVICE DELIVERY | TRANSFORMATION LEADER A Quality Assurance executive with over 13 years of varied industry experience with software testing and developing metrics, standards, policies, processes and controls for testing. A visionary with the ability to serve as a catalyst to create a culture of Quality ownership across all roles, advance Test engineering practices through strategic initiatives. Technical leader in the design and implementation of the test automation strategy for multiple product development teams. Solution-oriented with an eye toward bottom-line results.
Skills
  • HP UFT (QTP), Gherkin, Selenium or Waitr and Jenkins.
  • Experience with SOA Web Services based testing using SOAP Toolkit and other similar products.
  • Strong Experience with XML, SQL.
  • Experience with Java, JavaScript, Ruby programming languages.
  • Proficiency integrating web applications with databases, such as MySQL, Mongo, and Oracle.
  • Experience with test management tools such as ALM (Quality Center), Jira and VersionOne.
Education
Birla Institute of Technology and Sciences Pilani, Expected in Masters : Software Engineering - GPA : Software Engineering
Computer Applications St. Francis College Hyderabad, Expected in Bachelors : - GPA :
Work History
Chewy - Technology Manager and Digital Transformation Lead
Pittston, PA, 02/2014 - Current
  • Support Quality Assurance organization and technology transformation of culture, practice, and process (Quality Assurance to Quality Engineering capabilities) Provide strategic and tactical direction for an elite engineering workforce; created a culture of quality ownership across all FS Tech Roles eliminating the need for mass inspection through CICD/ATDD/BDD practices.
  • Developed Skill Strategy to align with FS Elite Tech needs; developed competency, skill, and experience maps for Quality Engineer roles; supervised strategic planning and resource allocation to drive operational excellence.
  • Drove Testing Maturity through innovation by piloting Industry Best Practice such as ATDD (Acceptance Test Driven Development); influenced successful adoption by providing foundations required for team readiness to support DevOps/Continuous Integration and Continuous Deployment (CI-CD) practices.
  • Improved testing processes with the project delivery arm of the department by providing technical oversight to product strategy, architectural design, process definition and product releases.
  • Successfully managed team members and increased QE Skill profiles by providing the tools necessary to advance skills and capabilities; collaborated with each team member to review performance and develop career development plans.
  • Valued contributor in developing the local test automation community of practice by offering tools, solutions and education for QE teams across COF to be successful in leading agile testing efforts.

Modern Technology Solutions, Inc. - IT/Quality Assurance Manager
, , 03/2011 - 01/2014
  • Led a 25+ member centralized software development testing team to complete customer product and company infrastructure projects.
  • Established vision for Quality Assurance team and drove quality initiatives across all QA teams.
  • Worked closely with business stakeholders to create end-to-end test strategy to ensure comprehensive and integrated test execution across entire loan lifecycle (Home Equity, Mortgage & Unsecured loans) and guarantee data quality standards.
  • Contributes to team agile planning activities and backlog prioritization and management; and Test Engineering's strategic automation planning and projects.
  • Validated releases of software; delivered the highest quality standards and fulfillment of requirements by supervising all aspects of Quality Testing including processes, standards, resources and results.
  • Implemented processes/standards that govern all testing activities throughout SDLC inclusive of process, standards, roles/responsibilities and templates.
  • Implemented metric-oriented approach to drive transparency and visibility of Quality through all aspects of software development lifecycle.
  • Promoted the usage and influenced the adoption of automation tools & frameworks across Financial Services.

Wipro Technologies - Testing Engagement Manager
City, STATE, 11/2009 - 01/2011
  • Led a 30+ member centralized software development testing organization providing testing as a managed service for CAC platform in US Card LOB for both new functionality and run-the-engine support (Waterfall methodology) Improved Product Quality (20% reduction in prod incidents) & customers ROI by leading Functionality/System testing, Regression, End-to-End testing, User Acceptance Testing Performance Risk Assessment & Security testing.
  • Provided end to end testing strategy for high-profile projects; identified risks and developed mitigation strategies.
  • Direct the efforts of QA testers in the overall successful completion of automation testing.
  • Delivered ROI against investment for Test Automation.
  • Test Environment

Wipro Technologies - Quality Assurance Analyst/Test Automation Engineer
, , 2003 - 2009
  • Held various positions with progressively more responsibility spanning across various lines of business.
  • Insurance

Oil & Gas - Quality Assurance Analyst/Test Automation Lead
, , 2004 - 2008

Noble Energy Inc - Quality Assurance Analyst
, , 2007 - Current

Embedded Systems Hewlett-Packard - Test Analyst
, , 2003 - 2004

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Resume Overview

School Attended

  • Birla Institute of Technology and Sciences
  • Computer Applications St. Francis College

Job Titles Held:

  • Technology Manager and Digital Transformation Lead
  • IT/Quality Assurance Manager
  • Testing Engagement Manager
  • Quality Assurance Analyst/Test Automation Engineer
  • Quality Assurance Analyst/Test Automation Lead
  • Quality Assurance Analyst
  • Test Analyst

Degrees

  • Masters
  • Bachelors

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