TECHNOLOGY MANAGER AND DIGITAL TRANSFORMATION LEAD
QUALITY ASSURANCE | SERVICE DELIVERY | TRANSFORMATION LEADER A Quality Assurance executive with over 13 years of varied industry experience with software testing and developing metrics, standards, policies, processes and controls for testing. A visionary with the ability to serve as a catalyst to create a culture of Quality ownership across all roles, advance Test engineering practices through strategic initiatives. Technical leader in the design and implementation of the test automation strategy for multiple product development teams. Solution-oriented with an eye toward bottom-line results.
HP UFT (QTP), Gherkin, Selenium or Waitr and Jenkins.
Experience with SOA Web Services based testing using SOAP Toolkit and other similar products.
Strong Experience with XML, SQL.
Proficiency integrating web applications with databases, such as MySQL, Mongo, and Oracle.
Experience with test management tools such as ALM (Quality Center), Jira and VersionOne.
Technology Manager and Digital Transformation Lead, 03/2014 to Current Capital One Bank – Plano, Texas
Support Quality Assurance organization and technology transformation of culture, practice, and process (Quality Assurance to Quality Engineering capabilities) Provide strategic and tactical direction for an elite engineering workforce; created a culture of quality ownership across all FS Tech Roles eliminating the need for mass inspection through CICD/ATDD/BDD practices.
Developed Skill Strategy to align with FS Elite Tech needs; developed competency, skill, and experience maps for Quality Engineer roles; supervised strategic planning and resource allocation to drive operational excellence.
Drove Testing Maturity through innovation by piloting Industry Best Practice such as ATDD (Acceptance Test Driven Development); influenced successful adoption by providing foundations required for team readiness to support DevOps/Continuous Integration and Continuous Deployment (CI-CD) practices.
Improved testing processes with the project delivery arm of the department by providing technical oversight to product strategy, architectural design, process definition and product releases.
Successfully managed team members and increased QE Skill profiles by providing the tools necessary to advance skills and capabilities; collaborated with each team member to review performance and develop career development plans.
Valued contributor in developing the local test automation community of practice by offering tools, solutions and education for QE teams across COF to be successful in leading agile testing efforts.
IT/Quality Assurance Manager, 04/2011 to 02/2014 Capital One Bank
Led a 25+ member centralized software development testing team to complete customer product and company infrastructure projects.
Established vision for Quality Assurance team and drove quality initiatives across all QA teams.
Worked closely with business stakeholders to create end-to-end test strategy to ensure comprehensive and integrated test execution across entire loan lifecycle (Home Equity, Mortgage & Unsecured loans) and guarantee data quality standards.
Contributes to team agile planning activities and backlog prioritization and management; and Test Engineering's strategic automation planning and projects.
Validated releases of software; delivered the highest quality standards and fulfillment of requirements by supervising all aspects of Quality Testing including processes, standards, resources and results.
Implemented processes/standards that govern all testing activities throughout SDLC inclusive of process, standards, roles/responsibilities and templates.
Implemented metric-oriented approach to drive transparency and visibility of Quality through all aspects of software development lifecycle.
Promoted the usage and influenced the adoption of automation tools & frameworks across Financial Services.
Testing Engagement Manager, 12/2009 to 02/2011 Wipro Technologies – Capital One, Richmond, VA
Led a 30+ member centralized software development testing organization providing testing as a managed service for CAC platform in US Card LOB for both new functionality and run-the-engine support (Waterfall methodology) Improved Product Quality (20% reduction in prod incidents) & customers ROI by leading Functionality/System testing, Regression, End-to-End testing, User Acceptance Testing Performance Risk Assessment & Security testing.
Provided end to end testing strategy for high-profile projects; identified risks and developed mitigation strategies.
Direct the efforts of QA testers in the overall successful completion of automation testing.
Delivered ROI against investment for Test Automation.
Quality Assurance Analyst/Test Automation Engineer, 01/2003 to 01/2009 Wipro Technologies
Held various positions with progressively more responsibility spanning across various lines of business.
Quality Assurance Analyst/Test Automation Lead, 01/2004 to 01/2008 Oil & Gas
Quality Assurance Analyst, 01/2007 Noble Energy Inc
Test Analyst, 01/2003 to 01/2004 Embedded Systems Hewlett-Packard
Masters: Software Engineering, Birla Institute of Technology and Sciences - Pilani Software Engineering
Bachelors: Computer Applications St. Francis College - Hyderabad